List of engageSPARK Customers
Lewes, 19958, DE,
United States
Since 2010, our global team of researchers has been studying engageSPARK customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased engageSPARK for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using engageSPARK for Survey and Questionnaire include: Johns Hopkins University, a United States based Education organisation with 17000 employees and revenues of $9.55 billion, MercyCorps, a United States based Non Profit organisation with 5400 employees and revenues of $267.0 million, Psi Cambodia, a Cambodia based Non Profit organisation with 44 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using engageSPARK, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The engageSPARK customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Johns Hopkins University | Education | 17000 | $9.5B | United States | engageSPARK | engageSPARK | Survey and Questionnaire | 2017 | n/a |
In 2017 Johns Hopkins University implemented engageSPARK as a Survey and Questionnaire platform for public health research. The Bloomberg School of Public Health engaged engageSPARK to run large scale randomized IVR and SMS surveys using random digit dialing in Colombia, and the research implementation launched its first IVR wave on September 29, 2018 calling tens of thousands of Colombians.
The deployment centered on IVR and SMS modalities, instrumented random assignment and survey routing, and in platform management of airtime incentive offers used as experimental treatments. Configuration included outbound dialing schedules, automated call flows, SMS question sequencing, and completion tracking consistent with large scale survey and questionnaire operations. engageSPARK’s capabilities were used to manage experimental arms that tested modality effectiveness and incentive structures across respondent cohorts.
Operational responsibility rested with the Bloomberg School of Public Health research teams executing wave based rollouts in Colombia, with study protocol driven governance and centralized survey configuration in the engageSPARK application. Workflows emphasized experiment control, consent and data capture sequencing, and iterative wave deployments to support ongoing randomized comparisons of incentives and modality effectiveness in the Survey and Questionnaire context.
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MercyCorps | Non Profit | 5400 | $267M | United States | engageSPARK | engageSPARK | Survey and Questionnaire | 2014 | n/a |
In 2014 MercyCorps implemented engageSPARK as a Survey and Questionnaire platform to deliver a humanitarian beneficiary communication campaign in the Philippines. The deployment targeted approximately 20,000 typhoon survivors and delivered a 12 episode SMS and IVR soap opera series paired with follow up voice quizzes to reinforce financial literacy content.
The implementation leveraged engageSPARK capabilities for episodic content distribution, scheduled SMS delivery, interactive voice response quizzes, and automated campaign enrollment and messaging workflows. Configuration focused on message sequencing, IVR scripting for voice quizzes, and response collection to support program learning and recipient engagement tracking.
Operational coverage was centered in the Philippines and owned by MercyCorps program teams responsible for humanitarian response and monitoring and evaluation, impacting beneficiary communication and financial literacy programming. No specific external system integrations are documented in the source material, the rollout emphasized automated outreach to impacted communities and voice based follow up for assessment.
The campaign achieved high engagement with over 1,000,000 messages and calls sent, a 48% quiz response rate, and a reported 106% increase in savings among surveyed recipients, demonstrating the use of engageSPARK for large scale SMS and IVR based beneficiary education and survey collection.
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Psi Cambodia | Non Profit | 44 | $5M | Cambodia | engageSPARK | engageSPARK | Survey and Questionnaire | 2023 | n/a |
In 2023, PSI Cambodia deployed engageSPARK as a Survey and Questionnaire application to operationalize the Good Families Raise Smart Kids maternal and newborn health program across five provinces. The implementation used engageSPARK to run automated outreach at scale for public health behavior change, enrolling more than 25,000 mothers into program workflows.
The implementation centered on engageSPARK IVR and SMS drip campaign capabilities, configured to deliver automated call blasts and serialized messaging sequences. The program delivered 435,049 voice calls and 148,041 SMS messages as part of scheduled outreach, and messaging logic was organized around education and behavior change modules such as feeding practices and newborn care.
Operational coverage extended across community outreach and program enrollment, with engageSPARK embedded into field registration and follow up processes to sustain ongoing communication with enrolled mothers. The rollout prioritized automated enrollment and scheduled message delivery to support frontline health workers and program managers, aligning communication cadence with program touchpoints and monitoring activities.
Governance focused on content alignment to maternal and newborn health objectives and scripted IVR interactions for consistent message delivery, supporting monitoring and evaluation of behavior change outcomes. The health-focused implementation produced strong reported outcomes, including major increases in knowledge and adoption of key practices, and exclusive breastfeeding rising from 83% to 99%.
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