List of Enghouse Vidyo Customers
Phoenix, 85053, AZ,
United States
Since 2010, our global team of researchers has been studying Enghouse Vidyo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enghouse Vidyo for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enghouse Vidyo for Audio Video and Web Conferencing include: Mercy, a United States based Healthcare organisation with 45005 employees and revenues of $8.00 billion, Diamond Credit Union, a United States based Non Profit organisation with 180 employees and revenues of $18.0 million, Solarity Credit Union, a United States based Banking and Financial Services organisation with 42 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Enghouse Vidyo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enghouse Vidyo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Diamond Credit Union | Non Profit | 180 | $18M | United States | Enghouse Interactive | Enghouse Vidyo | Audio Video and Web Conferencing | 2017 | n/a |
In 2017, Diamond Credit Union implemented Enghouse Vidyo for Audio Video and Web Conferencing. The deployment enabled in branch video kiosks and remote specialist sessions to improve member experience and retail sales across the United States, focusing on member service workflows and product conversations for debt protection and related banking services.
The Enghouse Vidyo implementation emphasized real time video conferencing capabilities, kiosk mode for branch touch points, and session routing to connect members with remote specialists. Configuration centered on user access for branch staff and specialists, queue management for live calls, and call logging to support service continuity and follow up.
Operational coverage included branch customer service teams and remote specialist teams, aligning the Audio Video and Web Conferencing application with retail banking sales and service functions. No external system names were reported for integration in the source, the solution was exercised as a connectivity and engagement layer between branch kiosks and remote advisors.
Diamond Credit Union reported measurable usage and satisfaction outcomes in the first seven months, logging more than 2,200 video calls and reporting a 4.93 out of 5 satisfaction rating, along with a 12 percent increase in sales of debt protection products. Governance details were limited in the source, the rollout narrative centers on enabling in branch kiosk interactions and remote specialist sessions through Enghouse Vidyo.
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Mercy | Healthcare | 45005 | $8.0B | United States | Enghouse Interactive | Enghouse Vidyo | Audio Video and Web Conferencing | 2016 | n/a |
In 2016 Mercy integrated Enghouse Vidyo into its SafeWatch TeleICU command center, deploying Enghouse Vidyo in the Audio Video and Web Conferencing category to enable remote critical care telemedicine across its hospital network in the United States. The initial deployment focused on TeleICU operational workflows to connect bedside teams with remote intensivists and to extend specialist consult coverage across regional hospitals.
Enghouse Vidyo was configured to support persistent command center conferencing, multi party video sessions, and secure clinician to clinician consults, with video endpoints provisioned at TeleICU workstations and bedside monitoring carts. The implementation emphasized real time audiovisual collaboration and remote observation capabilities that are central to Audio Video and Web Conferencing solutions for clinical workflows.
The integration into the SafeWatch TeleICU environment spanned roughly 15 hospitals and about 450 TeleICU monitored beds, routing live video into a centralized command center to support remote monitoring and coordinated responses. Operational coverage was limited to Mercy's TeleICU program within the United States and the architecture centralized video streams to the SafeWatch operations hub to simplify clinician access and incident coordination.
Program governance included embedding video enabled consult steps into TeleICU escalation workflows and operational rollout across participating hospital sites, with training and workflow updates to incorporate remote consults into standard ICU procedures. Reported outcomes of the Enghouse Vidyo deployment included improved clinician collaboration, enhanced remote monitoring, and reduced costs as part of Mercy's TeleICU operations.
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Solarity Credit Union | Banking and Financial Services | 42 | $5M | United States | Enghouse Interactive | Enghouse Vidyo | Audio Video and Web Conferencing | 2015 | n/a |
Solarity Credit Union implemented Enghouse Vidyo in 2015 to centralize lending specialists in an engagement center and deliver video banking across branches in the United States. Enghouse Vidyo was deployed as an Audio Video and Web Conferencing solution to support loan origination workflows for finance and retail banking.
The deployment consolidated loan origination into a centralized engagement center, enabling remote member consultations via video banking and branch-to-engagement center video connections. Configuration emphasized member-facing capabilities typical of Audio Video and Web Conferencing deployments, including interactive video sessions, screen sharing for document review, and session orchestration to route lending requests to centralized specialists.
Operational scope covered lending teams and the credit union branch network in the United States, shifting workflow routing and staffing to a centralized model for loan processing. Solarity Credit Union reported a 42% increase in the team’s ability to close loans, higher member satisfaction and lower payroll costs after centralizing loan origination via Enghouse Vidyo.
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