List of Enreach Outbound Customers
Almere, 1361 BR,
Netherlands
Since 2010, our global team of researchers has been studying Enreach Outbound customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enreach Outbound for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enreach Outbound for Call Center include: Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige, a Denmark based Professional Services organisation with 890 employees and revenues of $660.0 million, Verisure Denmark, a Denmark based Professional Services organisation with 322 employees and revenues of $105.0 million, 5R Marketing Denmark, a Denmark based Professional Services organisation with 461 employees and revenues of $19.0 million and many others.
Contact us if you need a completed and verified list of companies using Enreach Outbound, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enreach Outbound customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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5R Marketing Denmark | Professional Services | 461 | $19M | Denmark | Enreach | Enreach Outbound | Call Center | 2023 | n/a | In 2023, 5R Marketing Denmark implemented Enreach Outbound, deploying the Call Center application to automate outbound dialing, streamline campaign and lead distribution, and boost agent productivity. The deployment targeted the company’s outbound telemarketing and contact-centre operations across Denmark, supporting high-volume sales and appointment-setting workflows. Implementation emphasized centralizing campaign configuration and lead routing to align call queues with defined sales campaigns and agent availability. Enreach Outbound was configured to manage dialing automation, campaign scheduling, lead distribution logic, and agent queue management, and these capabilities were embedded into operational workflows to reduce manual call handling. The rollout focused on outbound teams and contact-centre agents, changing daily workflows for sales and appointment-setting functions and introducing governance around campaign ownership and lead assignment. After adoption 5R Marketing reported approximately a 15% productivity improvement across their outbound teams in Denmark. | |
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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige | Professional Services | 890 | $660M | Denmark | Enreach | Enreach Outbound | Call Center | 2008 | n/a | In 2008, Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige implemented Enreach Outbound, a Call Center application used to support inside-sales and external call-centre lead management. The deployment has been operational since 2008 and was introduced to improve lead distribution and reporting for Telia Denmark's commercial teams. Enreach Outbound, also referenced as Enreach Campaigns and formerly HeroBase, was configured to manage outbound campaign workflows, automated dialing, lead routing and prioritization, and reporting dashboards. Configuration emphasized campaign management and call orchestration capabilities typical of Call Center software, enabling structured queues, contact pacing and consolidated activity reporting to support inside-sales agents and contact centre operators. Operational coverage focused on Telia Denmark's inside-sales organisation and external call-centre operations, aligning the application with sales and lead management business functions. The implementation centralized lead assignment and standardized reporting outputs to create a single source of campaign and contact performance data for sales managers and contact-centre supervisors. Governance and process changes accompanied the rollout, formalizing lead distribution rules and reporting cadence to support recurring campaign cycles. The solution increased call volumes and contacts dramatically and generated a reported 25% uplift in sales for Telia Denmark's inside sales organisation. | |
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Verisure Denmark | Professional Services | 322 | $105M | Denmark | Enreach | Enreach Outbound | Call Center | 2018 | n/a | In 2018, Verisure Denmark implemented Enreach Outbound within its Danish operations to centralise management of multiple external outbound partners and to improve lead handling and GDPR compliant data deletion. Outbound was added in September 2018 and the Flows capability was added in January 2019, establishing the initial deployment timeline for the Call Center initiative. The deployment used Enreach Outbound and the subsequent Flows capability to deliver core Call Center functionality including campaign orchestration, configurable call flows, contact list segmentation and programmatic deletion workflows to support GDPR requirements. These components were configured to centralise campaign controls and to provide standardized operational patterns for partner-managed outbound activity. Integrations concentrated on operational control of multiple external outbound partners, enabling coordinated campaign execution and partner-level benchmarking across Denmark. The implementation covered outbound sales operations and partner onboarding processes, materially affecting sales teams and partner management functions in Verisure Denmark. Governance changes embedded standardized onboarding and partner benchmarking workflows and integrated GDPR compliant deletion procedures into outbound handling to enforce data governance across partners. Reported outcomes include a roughly 30% increase in sales and faster partner onboarding and benchmarking across partners in Denmark. |
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