List of Epicor Eagle Scheduling Customers
Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
4600
$1.2B
Since 2010, our global team of researchers has been studying Epicor Eagle Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Eagle Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Eagle Scheduling for Workforce Scheduling include: Ace Hardware, a United States based Retail organisation with 12500 employees and revenues of $9.50 billion, Gasser True Value Hardware and Farm Supply, a United States based Retail organisation with 100 employees and revenues of $10.0 million, Miami Home Centers, a United States based Retail organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Eagle Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ace Hardware | Retail | 12500 | $9.5B | United States | Epicor | Epicor Eagle Scheduling | Workforce Scheduling | 2015 | n/a |
In 2015, Ace Hardware implemented Epicor Eagle Scheduling. Epicor Eagle Scheduling was introduced as the company solution in the Workforce Scheduling category to manage hourly retail shift planning for store-level staff.
The implementation focused on standard Workforce Scheduling capabilities, including shift creation and publishing, employee availability and time-off management, rule-based labor scheduling and compliance, and manager-driven schedule adjustments. Configuration emphasized role-based schedules for cashiers and sales associates, template-based shift patterns, and permissioned schedule approvals to support store operations and HR scheduling workflows.
Deployment was executed as a store-centric scheduling system integrated into Ace Hardware retail operations, operating alongside the broader Epicor Eagle ecosystem, with staff-reported familiarity with both Epicor Scheduling System and Eagle POS System noted in employee records. Operational coverage centered on store managers and store operations teams, integrating schedule data into daily front-line staffing activities and payroll workflows.
Governance was structured around centralized scheduling policies and delegated manager approvals, with training targeted to front-line store managers and hourly associates. Candidate and employee records indicate hands-on use by cashiers and sales associates, demonstrating operational adoption at the store level.
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Gasser True Value Hardware and Farm Supply | Retail | 100 | $10M | United States | Epicor | Epicor Eagle Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, Gasser True Value Hardware and Farm Supply implemented Epicor Eagle Scheduling. Epicor Eagle Scheduling is a cloud-based Workforce Scheduling application added to the retailer's Epicor Eagle retail software footprint across six stores in Wisconsin, Illinois, and Iowa, supporting store managers, human resources, and hourly associates.
The deployment configured position and department based rostering, task assignment, and drag and drop templates to copy schedules from past weeks to current and future weeks. Managers use daily sales forecasts and anticipated store traffic surfaced in the system to build schedules two to three weeks in advance, and employees access schedules and request time off through the Epicor Scheduling+ interface instead of paper notes.
Epicor Eagle Scheduling was integrated with Epicor Eagle retail systems to centralize availability, employee contact information, and forecast data in a single browser accessible dashboard. Operational coverage spans front of store and departmental staffing across hardware, lawn and garden, and farm supply functions, with store managers and HR sharing schedule visibility and approvals.
Governance shifted from ad hoc notes to a structured scheduling cadence, with managers viewing coverage, approving time off, and identifying fill in employees by required skills within the system. Stated benefits include a more organized scheduling workflow, reduced time required to create and update schedules, faster shift coverage identification, and improved employee communication.
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Miami Home Centers | Retail | 50 | $5M | United States | Epicor | Epicor Eagle Scheduling | Workforce Scheduling | 2016 | n/a |
In 2016, Miami Home Centers implemented Epicor Eagle Scheduling, a Workforce Scheduling application, to centralize labor planning across its retail operations. The deployment targeted the retailer's four South Florida locations in South Miami, Miami Beach, Pinecrest, and Tamiami, and was established as a cloud-based environment to provide anytime, anywhere access for employees and managers.
The implementation encompassed core scheduling and task delegation capabilities, employee notification channels by e-mail and text, and a personal online dashboard for shift visibility. Configuration emphasized calendar templating and copy and paste schedule creation, time and attendance reporting that highlights early punches and missed days, and built-in controls aimed at assuring accurate employee paychecks.
Epicor Eagle Scheduling was integrated with Epicor Eagle system data to align daily and weekly schedules with labor budgets, enabling managers to schedule according to whether the store is over or under budget for the day, week, or month. Operational coverage included HR and store management functions, with the system feeding payroll accuracy workflows and providing consolidated oversight across multiple store sites.
Governance shifted from manual Microsoft Office Excel based roster maintenance to an automated, cloud-driven scheduling process, reducing back-office rework and reallocating management time toward customer-facing activities. The rollout reinforced accountability by giving staff immediate access to their hours and enabling managers to use reporting tools to monitor attendance patterns and adjust staffing centrally.
As stated by the customer, outcomes included streamlined employee scheduling processes, reduced manager time spent organizing schedules, fewer paycheck errors, and improved ability to staff peak periods to protect customer service levels. Epicor Eagle Scheduling supported Miami Home Centers in maintaining tighter schedule control while preserving the independent retailer focus on high-quality customer service.
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FAQ - APPS RUN THE WORLD Epicor Eagle Scheduling Coverage
Epicor Eagle Scheduling is a Workforce Scheduling solution from Epicor.
Companies worldwide use Epicor Eagle Scheduling, from small firms to large enterprises across 21+ industries.
Organizations such as Ace Hardware, Gasser True Value Hardware and Farm Supply and Miami Home Centers are recorded users of
Epicor Eagle Scheduling for Workforce Scheduling.
Companies using Epicor Eagle Scheduling are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using Epicor Eagle Scheduling are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor Eagle Scheduling across Americas, EMEA, and APAC.
Companies using Epicor Eagle Scheduling range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Epicor Eagle Scheduling include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epicor Eagle Scheduling customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Scheduling.