List of Equifax Kount Dispute Customers
Atlanta, 30309, GA,
United States
Since 2010, our global team of researchers has been studying Equifax Kount Dispute customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Equifax Kount Dispute for Dispute Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Equifax Kount Dispute for Dispute Management include: Getty Images, a United States based Professional Services organisation with 1700 employees and revenues of $939.0 million, ClickBank, a United States based Professional Services organisation with 1000 employees and revenues of $250.0 million, CD Baby, a United States based Media organisation with 500 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using Equifax Kount Dispute, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Equifax Kount Dispute customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CD Baby | Media | 500 | $80M | United States | Equifax | Equifax Kount Dispute | Dispute Management | 2017 | n/a |
In 2017, CD Baby implemented Equifax Kount Dispute under the Dispute Management category to strengthen ecommerce dispute handling and payments operations. The implementation targeted payments and finance teams and was deployed as a SaaS service to address card testing and chargeback workflows across the company in the United States.
The deployment used Equifax Kount Dispute as a cloud native SaaS solution, leveraging chargeback management capabilities and fraud prevention workflows typical of the Dispute Management category. Functional capabilities implemented included automated chargeback case management, evidence aggregation and submission workflows, and risk scoring based decisioning to reduce manual intervention in dispute processing.
Operational coverage focused on payments, finance, and ecommerce channels, with process changes to route disputes into the Kount system and reduce manual reviews. Governance shifted toward centralized dispute handling within payments operations, combining automated decision rules with analyst review only for exceptions, which tightened control over chargeback lifecycle management.
The SaaS implementation sharply lowered manual reviews and cut chargeback incidence, reducing chargeback rates dramatically as described in the case study. CD Baby used Equifax Kount Dispute to unify Dispute Management for payments and finance, improving dispute handling efficiency and fraud prevention in its ecommerce environment.
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ClickBank | Professional Services | 1000 | $250M | United States | Equifax | Equifax Kount Dispute | Dispute Management | 2019 | n/a |
In 2019, ClickBank implemented Equifax Kount Dispute for Dispute Management. The cloud deployment targeted payments, finance and ecommerce operations, with a primary objective of automating fraud decisioning and improving chargeback handling across transaction processing and settlement workflows.
Equifax Kount Dispute was configured to deliver chargeback case management, automated dispute workflows, and rule based decisioning to reduce manual review volume. The implementation leveraged fraud scoring and authorization optimization capabilities, and orchestrated dispute lifecycle tasks such as evidence capture, response preparation, and case escalation to structured review queues.
Integrations were focused on payments and ecommerce data feeds to ensure transaction telemetry and authorization outcomes populated the Dispute Management workflow, enabling real time and post authorization decisioning. Operational ownership rested with payments and finance teams, embedding dispute handling into existing merchant operations and payment reconciliation processes.
Governance changes centralized dispute decision authority in finance and standardized dispute resolution workflows to reduce variation in case handling. The cloud solution reduced manual reviews and improved authorization rates, and the implementation resulted in fewer declines and better control over chargebacks under ClickBank's Dispute Management deployment.
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Getty Images | Professional Services | 1700 | $939M | United States | Equifax | Equifax Kount Dispute | Dispute Management | 2018 | n/a |
In 2018, Getty Images implemented Equifax Kount Dispute across its ecommerce and finance and merchant operations to address dispute workflows and chargeback handling, aligning the deployment to the Dispute Management category. The Equifax Kount Dispute implementation was positioned to support payments and customer experience functions and to centralize chargeback case handling within operational teams.
Getty Images configured Equifax Kount Dispute to leverage dispute and chargeback management capabilities, using analytics driven decisioning, rules based adjudication, automated case routing, and real time risk scoring to reduce manual reviews. The deployment emphasized scalable fraud controls and tuning of fraud thresholds, with Equifax Kount Dispute analytics enabling iterative adjustment of detection rules while maintaining low false declines.
Operational coverage included payments, finance, and merchant operations teams who used the system to centralize dispute workflows and manage responses across ecommerce channels. Reported outcomes from the deployment included a substantial drop in chargeback rate and low false declines, with minimal manual reviews enabled by Kount's analytics, which impacted payments and finance processes and customer experience handling.
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