List of Ericsson Core Commerce suite Customers
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Since 2010, our global team of researchers has been studying Ericsson Core Commerce suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ericsson Core Commerce suite for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ericsson Core Commerce suite for OSS/BSS include: AT&T, a United States based Communications organisation with 146040 employees and revenues of $122.43 billion, Grameenphone, a Bangladesh based Communications organisation with 1315 employees and revenues of $1.38 billion, Indosat Ooredoo Hutchison, a Indonesia based Professional Services organisation with 39 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Ericsson Core Commerce suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ericsson Core Commerce suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AT&T | Communications | 146040 | $122.4B | United States | Ericsson | Ericsson Core Commerce suite | OSS/BSS | 2025 | n/a |
In 2025, AT&T launched an IoT Marketplace in the United States built on the Ericsson Core Commerce suite. The cloud-native deployment uses Ericsson's Digital Experience Platform, Catalog Manager and Order Care to simplify selling, contracting, provisioning and billing for IoT services.
The implementation was structured around a centralized catalog and order orchestration platform, with Catalog Manager providing a catalog-driven product model and Order Care managing order lifecycle orchestration and fulfillment workflows. The Digital Experience Platform provided the marketplace front end and self-service customer flows for contracting and provisioning. As an OSS/BSS solution the configuration emphasized catalog governance, automated order orchestration, and billing-ready order capture.
Operational scope focused on IoT commercial and operations teams in the United States, with initial business use cases targeting fleet management services. The cloud-native marketplace centralized catalog and order orchestration and reduced time-to-order for fleet management services from hours to minutes, accelerating order-to-cash. Governance was adjusted to consolidate product catalog ownership and standardize order workflows across selling, provisioning and billing functions.
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Grameenphone | Communications | 1315 | $1.4B | Bangladesh | Ericsson | Ericsson Core Commerce suite | OSS/BSS | 2025 | n/a |
In 2025, Grameenphone expanded and extended its BSS in Bangladesh by deploying the Ericsson Core Commerce suite, under a six-year partnership announced in Jan 2025. The initiative targets the OSS/BSS domain to introduce catalog-driven charging and mediation, and to accelerate digital service creation and offer lifecycle management.
The deployment provisioned Ericsson Order Care and Catalog Manager as primary functional modules, with catalog-driven charging and an enhanced mediation layer. Ericsson Mediation will continue processing over six billion records per day, providing the high-volume event processing backbone for rating, settlement, and downstream billing. The Ericsson Core Commerce suite configuration centers on order management, catalog orchestration, charging pipelines, and mediation event correlation to enable faster offer lifecycle management.
Operationally the program extends across Grameenphone's BSS domain in Bangladesh, impacting service creation, revenue assurance, and operational support functions. The engagement will leverage Ericsson Managed Services and embedded AI capabilities to accelerate offer creation workflows and improve operational efficiency in catalog and order operations. Integrations focus on mediation endpoints and charging touchpoints to feed billing and revenue processes at scale.
Governance follows the six-year partnership model announced in Jan 2025, aligning managed services oversight with BSS product teams to standardize catalog and order workflows. The implementation emphasizes catalog-driven processes and mediation scalability, positioning the Ericsson Core Commerce suite as the central OSS/BSS platform for offer orchestration, service agility, and revenue assurance.
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Indosat Ooredoo Hutchison | Professional Services | 39 | $4M | Indonesia | Ericsson | Ericsson Core Commerce suite | OSS/BSS | 2024 | n/a |
In 2024, Indosat Ooredoo Hutchison implemented Ericsson Core Commerce suite, deploying a cloud native OSS/BSS digital monetization platform in Indonesia. The Ericsson Core Commerce suite consolidated commercial functionality to support billing and real time monetization across prepaid and postpaid services for the operator.
The implementation centralized billing, charging, catalog, order management and mediation modules into a unified cloud native BSS, reducing vendor fragmentation and enabling a single product catalog and policy based charging workflows. Configuration emphasized catalog driven product lifecycle management, convergent charging, customer billing and end to end order orchestration to accelerate product introductions.
The rollout completed in November 2024 and migrated millions of prepaid and postpaid subscribers with zero major incidents. The deployment delivered roughly a 60% reduction in time to market and large reductions in order fallout and order to activation times, while centralizing operational control for commercial and operations teams across Indonesia.
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Buyer Intent: Companies Evaluating Ericsson Core Commerce suite
- SOCOMEC Group S.A., a France based Manufacturing organization with 3100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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