List of Exela Document Digitization Customers
Irving, 75061, TX,
United States
Since 2010, our global team of researchers has been studying Exela Document Digitization customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Exela Document Digitization for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Exela Document Digitization for Intelligent Document Processing include: State of Alabama, a United States based Government organisation with 78256 employees and revenues of $55.00 billion, Subway, a United States based Leisure and Hospitality organisation with 410000 employees and revenues of $10.37 billion and many others.
Contact us if you need a completed and verified list of companies using Exela Document Digitization, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Exela Document Digitization customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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State of Alabama | Government | 78256 | $55.0B | United States | Exela Technologies | Exela Document Digitization | Intelligent Document Processing | 2018 | n/a |
In 2018, the State of Alabama deployed Exela Document Digitization for the Alabama Department of Revenue. The Exela Document Digitization deployment leverages Intelligent Document Processing to automate tax-return intake, classification and processing workflows across the department, concentrating on high-volume document intake and returns adjudication within the United States.
Configuration emphasized OCR and IDP capabilities along with lockbox and digital mailroom automation to capture paper and electronic returns, extract structured data, and route supporting documents into downstream processing queues. The implementation standardized capture, optical character recognition, validation rules, and exception routing to enable automated tax-return imaging, indexing and initial fraud screening as part of routine processing.
Rollout covered the Alabama Department of Revenue processing centers with a phased automation of intake and exception workflows, and governance changes that centralized document handling policies and exception resolution processes. The project directly impacted tax-return processing, fraud detection, and document management operations, cutting average turnaround from 14+ days to under 48 hours and delivering roughly $2,000,000 in annual savings through improved fraud detection and process efficiency.
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Subway | Leisure and Hospitality | 410000 | $10.4B | United States | Exela Technologies | Exela Document Digitization | Intelligent Document Processing | 2019 | n/a |
In 2019, Subway implemented Exela Document Digitization to centralize franchise documents and support business intelligence initiatives in the United States. The deployment positioned Exela Document Digitization as an Intelligent Document Processing platform to enable consolidated reporting and analytics across franchise operations.
The implementation focused on document digitization workflows, applying optical character recognition, automated classification, metadata extraction, and indexing to standardize franchise paperwork. Exela Document Digitization was configured to ingest varied franchise forms and automate data capture pipelines, improving the fidelity of structured data available for downstream analysis.
Operational coverage centered on Subway franchise documentation across the United States, with the solution designed to feed extracted data into Subway reporting and analytics processes. The work impacted franchise operations and BI teams by creating a single digitized document layer that supports consolidated analytics and operational reporting.
Governance changes included centralized document control, standardized extraction rules, and workflow orchestration for document ingestion and indexing, which enabled more consistent auditability and data consistency for reporting. The stated objective and outcome were to centralize franchise documents and improve reporting and analytics using Exela Document Digitization and Intelligent Document Processing capabilities.
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Buyer Intent: Companies Evaluating Exela Document Digitization
- Broadridge Financial Solutions, a United States based Banking and Financial Services organization with 14600 Employees
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