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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Finacus FinBBPS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Odisha State Cooperative Bank India Banking and Financial Services 350 $25M India Finacus Finacus FinBBPS Utilities Customer Care and Billing 2017 n/a In 2017 Odisha State Cooperative Bank India deployed Finacus FinBBPS in a Utilities Customer Care and Billing implementation spanning the State Cooperative Bank and 17 District Central Cooperative Banks across Odisha, addressing finance and payments operations. The deployment was presented by the vendor as part of switching and payments projects and aligned with BBPS pilot activity for cooperative bank bill presentment and payment processing. The Finacus FinBBPS implementation emphasized payments switching and bill payment orchestration, combining BBPS-capable bill presentment and settlement workflows with channel adapters for ATM, POS, e-commerce and IMPS. Functional modules implemented included payment switch capabilities, biller connectivity and payment routing logic, along with reconciliation and settlement workflows consistent with a customer care and billing application footprint. Architecturally the rollout used a centralized switching and gateway model to interconnect the State Cooperative Bank and the 17 District Central Cooperative Banks, enabling routed transactions across the cooperative network and consolidating payment processing. Integrations explicitly enabled in the project included channel-level connectivity for ATM, POS, e-commerce and IMPS, and the deployment was positioned to support cooperative network finance and payments processes across the region in India. Governance and operational change focused on standardizing payment processing workflows and operational handoffs across member banks, with staged participation tied to the BBPS pilot disclosure. Outcomes reported by the vendor included expanded digital payment reach for the state cooperative banking network, reflecting broader availability of electronic payment channels through the Finacus FinBBPS implementation.
TJSB Bank Banking and Financial Services 1448 $250M India Finacus Finacus FinBBPS Utilities Customer Care and Billing 2017 n/a In 2017, TJSB Bank implemented Finacus FinBBPS in the Utilities Customer Care and Billing category. The deployment supported TJSB's participation in National Payments Corporation of India pilots, delivering BBPS-capable payments integration and payment switching for the bank's finance and payments operations in India. Configuration centered on Finacus FinBBPS payment switching capabilities and BBPS interfacing, with modules implemented to orchestrate biller connectivity, payment routing, transaction formatting, and settlement workflows. The Finacus FinBBPS application was configured to handle BBPS message translation and payment orchestration consistent with utility billing and customer care payment flows. Integrations included direct connectivity to the NPCI BBPS network and coordination with Indian payment rails, and the vendor relationship later extended to UPI switching with TJSB going live as a UPI-ICD acquirer in 2025 with Finacus involvement. Operational coverage focused on the bank's finance and payments function across India, aligning BBPS switch operations with existing payment processing channels. Rollout followed pilot governance practices, moving from NPCI pilot participation to phased production onboarding of biller relationships and payments operations teams. Operational ownership remained with TJSB's payments and treasury stakeholders while Finacus supplied product support and switching expertise during pilots and go live activities.
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