List of Finacus FinE-VideoKYC Customers
Mumbai, 400069,
India
Since 2010, our global team of researchers has been studying Finacus FinE-VideoKYC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finacus FinE-VideoKYC for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finacus FinE-VideoKYC for AML, Fraud and Compliance include: TJSB Bank, a India based Banking and Financial Services organisation with 1448 employees and revenues of $250.0 million, Bank Windhoek, a Namibia based Banking and Financial Services organisation with 109 employees and revenues of $23.0 million and many others.
Contact us if you need a completed and verified list of companies using Finacus FinE-VideoKYC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Windhoek | Banking and Financial Services | 109 | $23M | Namibia | Finacus | Finacus FinE-VideoKYC | AML, Fraud and Compliance | 2025 | Change Logic |
In 2025 Bank Windhoek implemented Finacus FinE-VideoKYC as part of its AML, Fraud and Compliance tooling. Change Logic served as the systems integrator on the engagement, and Finacus is separately documented as the bank's technology provider for the Bank of Namibia Instant Payments Program, establishing a broader vendor relationship in Namibia.
The Finacus FinE-VideoKYC deployment centers on remote customer onboarding and electronic KYC capabilities, including live video identification, identity document capture and automated verification, biometric liveness checks, workflow orchestration for verification steps, and audit trail generation. These modules map directly to AML, Fraud and Compliance requirements for customer due diligence and case evidence retention.
Implementation activities included configuration of verification workflows and integration points into the bank's onboarding and compliance processes, with interfaces expected to feed identity verification outcomes into the customer master and compliance case management workflows. The rollout targeted both digital channel onboarding and branch-assisted processes within Namibia, with Change Logic responsible for system configuration and operational cutover.
Governance emphasis was placed on centralized KYC decisioning, defined escalation paths for suspicious or ambiguous verifications, and retention of forensic-quality audit logs to support compliance reviews. Operational ownership was structured between front office onboarding teams and the compliance function to ensure review queues and case management align with AML, Fraud and Compliance controls.
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TJSB Bank | Banking and Financial Services | 1448 | $250M | India | Finacus | Finacus FinE-VideoKYC | AML, Fraud and Compliance | 2025 | n/a |
In 2025, TJSB Bank implemented Finacus FinE-VideoKYC as part of its AML, Fraud and Compliance tooling to strengthen digital onboarding controls. The deployment aligns with Finacus acting as a technology partner for TJSB Bank's broader digital-banking initiatives, and sits alongside payments and onboarding capabilities the vendor supports for the bank in India.
The Finacus FinE-VideoKYC implementation centers on standard VideoKYC functional modules, including live video session orchestration and recording, identity document capture with automated data extraction, liveness verification and biometric matching workflows, and a KYC case management workbench for compliance teams. Configuration emphasizes role based access control, session audit trails, time stamped evidence retention, and configurable verification workflows to meet regulatory AML, Fraud and Compliance requirements.
Operationally the solution is integrated into TJSB Bank customer onboarding and digital channel flows, supporting onramps from mobile and web interfaces and feeding verified KYC records into the bank's compliance intake processes. The implementation covers retail onboarding and the bank's digital payments funnel, with governance modeled around staged verification checkpoints, compliance review queues, and retained video evidence for audit and regulatory inspection.
Governance and process changes focused on embedding video KYC checkpoints into existing onboarding workflows, defining escalation paths for suspicious cases, and centralizing KYC case ownership within compliance and operations teams. Finacus FinE-VideoKYC is described in the context of TJSB Bank's digital-banking program and its use reflects category aligned capabilities for AML, Fraud and Compliance rather than specific outcome claims published by the vendor.
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