List of FinnOne Neo Collections Customers
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Since 2010, our global team of researchers has been studying FinnOne Neo Collections customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FinnOne Neo Collections for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FinnOne Neo Collections for Debt Collection and Recovery include: Rakbank, a United Arab Emirates based Banking and Financial Services organisation with 6100 employees and revenues of $1.40 billion and many others.
Contact us if you need a completed and verified list of companies using FinnOne Neo Collections, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FinnOne Neo Collections customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Rakbank | Banking and Financial Services | 6100 | $1.4B | United Arab Emirates | Nucleus Software | FinnOne Neo Collections | Debt Collection and Recovery | 2018 | n/a |
In 2018, Rakbank implemented FinnOne Neo Collections as its Debt Collection and Recovery platform to support collections operations and retail lending recovery. The deployment positioned FinnOne Neo Collections to centralize case handling, delinquency workflows and operational collections activities across the bank.
Configuration work focused on standard Debt Collection and Recovery capabilities, including case management, collector workqueues, account segmentation and prioritization, contact management and promise to pay and settlement workflows. Implementation included business rules configuration, workflow orchestration, batch scheduling and structured reporting, with system testing and user acceptance testing coordinated by the core applications support team.
Operational rollout required close coordination across IT units for release management, incident resolution and UAT, and the implementation was administered alongside the banks broader application support estate. The FinnOne Neo Collections implementation was managed within existing operational support structures and aligned to collections, recovery and retail lending business functions.
Governance and operational controls were enforced through formal incident management, vendor escalation and service delivery processes, and comprehensive BCP and DR strategies to maintain application availability. The support organization reports a 35% reduction in critical system downtime following establishment of these incident management processes, and continues to manage testing, patching and release activities for FinnOne Neo Collections.
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