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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Fitfactory CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Kerloch Oil Tools United Kingdom Oil, Gas and Chemicals 10 $1M United Kingdom Fitfactory Technology Fitfactory CRM CRM 2013 n/a In 2013 Kerloch Oil Tools United Kingdom implemented Fitfactory CRM, installing the Fitfactory CRM application at its Aberdeen facility with installation and initial training completed in April 2013. The system went live in 2013 and was used to address paper-based and Excel processes that had been used for cost and performance tracking across the site. Fitfactory CRM combined manufacturing-oriented production tracking with CRM capabilities, providing customer and contact management, order history, and cost and performance measurement modules consistent with the CRM category. Configuration focused on process automation for order handling and performance reporting, embedding manufacturing functionality and commercial recordkeeping within the same Fitfactory platform. Operational coverage included multiple departments at the Aberdeen site, impacting operations and commercial workflows for order capture, costing and production reporting. Governance and rollout comprised on-site installation, initial user training in April 2013, and subsequent changes to data capture and process workflows to move operational information into Fitfactory CRM for faster cross-departmental operations.
Kristek Precision United Kingdom Manufacturing 30 $4M United Kingdom Fitfactory Technology Fitfactory CRM CRM 2007 n/a In 2007, Kristek Precision United Kingdom implemented Fitfactory CRM as part of a broader Fitfactory Technology production suite that included manufacturing MES and scheduling solutions. The Fitfactory manufacturing and scheduling components were deployed at Kristek's Melksham site in the United Kingdom and have been in use since 2007. Fitfactory CRM was configured to manage customer accounts, order history and sales opportunity information, aligning sales records with production schedules. Functional capabilities implemented included account management, order management, opportunity tracking, activity logging and sales pipeline visibility consistent with the CRM category. The Fitfactory CRM instance was operated alongside Fitfactory’s MES and scheduling modules within the same vendor suite, enabling transactional order status and production visibility to flow between sales and production teams. Operational coverage focused on sales, order management, customer service and production planning at the Melksham site to support shop floor visibility and planning discipline. Governance and workflow changes emphasized stronger planning discipline and order to production alignment, with workflows to surface on-time delivery status and order progress to customer-facing teams. The case study records improved on-time delivery, planning discipline and shop-floor visibility as the business drivers and outcomes of the 2007 deployment.
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