List of Focus e-RMS Customers
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Since 2010, our global team of researchers has been studying Focus e-RMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Focus e-RMS for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Focus e-RMS for Hospitality ERP include: Abu Dhabi National Hotels, a United Arab Emirates based Construction and Real Estate organisation with 3000 employees and revenues of $544.0 million, MyGovindas, a United Arab Emirates based Leisure and Hospitality organisation with 290 employees and revenues of $73.0 million, Marafie Group, a Kuwait based Construction and Real Estate organisation with 170 employees and revenues of $43.0 million and many others.
Contact us if you need a completed and verified list of companies using Focus e-RMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Focus e-RMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi National Hotels | Construction and Real Estate | 3000 | $544M | United Arab Emirates | Focus Softnet | Focus e-RMS | Hospitality ERP | 2022 | n/a |
In 2022, Abu Dhabi National Hotels implemented Focus e-RMS, deploying the Focus Softnet Hospitality ERP to manage F&B point of sale, billing and inventory functions across its UAE properties. Focus e-RMS is positioned to support core hospitality operations and finance activities, providing a consolidated application for restaurant POS, billing workflows and inventory control within the Hospitality ERP category.
The implementation was configured to deliver integrated F&B POS processing, billing and inventory management, with inferred module usage including POS, inventory and reservations based on Focus Softnet product capabilities. Focus e-RMS was used to centralize transaction capture from outlets and to standardize billing flows, enabling consistent tax compliant billing and tighter operational controls.
Operational coverage extended across Abu Dhabi National Hotels UAE properties and impacted F&B operations, front of house reservations, revenue billing and inventory management functions. Specific third party integrations are not publicly detailed, the deployment emphasis was on consolidating point of sale, billing and inventory reconciliation inside the Hospitality ERP.
Module usage such as POS, inventory and reservations is inferred from Focus Softnet client listings and product feature sets rather than from a public case study. The stated implementation objective was to improve operational control and enable tax compliant billing through Focus e-RMS, aligning Abu Dhabi National Hotels Focus e-RMS Hospitality ERP with its F&B and finance business functions.
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Marafie Group | Construction and Real Estate | 170 | $43M | Kuwait | Focus Softnet | Focus e-RMS | Hospitality ERP | 2020 | n/a |
In 2020 Marafie Group deployed Focus e-RMS as its Hospitality ERP across the company’s hospitality subsidiaries, including properties such as Radisson Blu Oasis in Kuwait. The Focus e-RMS implementation focused on centralizing F&B outlet operations, point of sale transaction capture and inventory control to create a consistent operational platform for restaurants, bars and catering functions within the group.
Implementation scope covered configuration of core Hospitality ERP modules in Focus e-RMS, including POS, outlet-level inventory management, stock requisition and outlet sales reporting, with standard workflows for order-to-service and stock issuance. The deployment was structured to centralize operational configuration and role-based access across the group’s hospitality businesses in Kuwait, with phased venue rollouts and governance around master data for menus and pricing. Focus e-RMS is described here as the group’s Hospitality ERP managing frontline transaction processing, outlet inventory accuracy and consolidated operational reporting for the hospitality business unit.
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MyGovindas | Leisure and Hospitality | 290 | $73M | United Arab Emirates | Focus Softnet | Focus e-RMS | Hospitality ERP | 2021 | n/a |
In 2021, MyGovindas implemented Focus e-RMS, deploying Focus e-RMS as its Hospitality ERP across a multi-location vegetarian restaurant chain based in Dubai. The implementation centered on consolidating outlet operations under a single system to support restaurant-level transaction processing and centralized administrative control.
Focus e-RMS was configured to operate multi-outlet point-of-sale workflows, table reservations and table management, inventory management including stock issuing and receiving, and centralized reporting and analytics. The deployment used Hospitality ERP functional patterns for outlet POS configuration, menu and price master data management, order capture and routing, and inventory reconciliation tailored to a medium-size hospitality operator.
Operational coverage included multiple dine-in outlets in Dubai, with business functions impacted spanning front-of-house operations, kitchen order processing, procurement and inventory control, and finance for consolidated reporting. Governance included centralized master data management for menus and pricing and outlet-level configuration to maintain operational consistency across sites.
The narrative is drawn from Focus Softnet customer listings and Focus e-RMS feature descriptions, and it reflects module-level usage aligned to the Hospitality ERP category rather than a named public case study.
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