List of FortiMail Workspace Security (formerly Perception Point) Customers
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Since 2010, our global team of researchers has been studying FortiMail Workspace Security (formerly Perception Point) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FortiMail Workspace Security (formerly Perception Point) for Secure Email Gateways (SEGs) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FortiMail Workspace Security (formerly Perception Point) for Secure Email Gateways (SEGs) include: Red Bull, a Austria based Consumer Packaged Goods organisation with 15779 employees and revenues of $12.14 billion, Flow Control Group, a United States based Distribution organisation with 2500 employees and revenues of $1.00 billion, Agoda a,part of Booking Holdings Inc, a Singapore based Professional Services organisation with 6900 employees and revenues of $950.0 million and many others.
Contact us if you need a completed and verified list of companies using FortiMail Workspace Security (formerly Perception Point), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agoda a,part of Booking Holdings Inc | Professional Services | 6900 | $950M | Singapore | Fortinet | FortiMail Workspace Security (formerly Perception Point) | Secure Email Gateways (SEGs) | 2020 | n/a |
In 2020, Agoda deployed FortiMail Workspace Security (formerly Perception Point) to protect inbound email and its Zendesk customer-support CRM. FortiMail Workspace Security is classified under Secure Email Gateways (SEGs) and was applied to reduce malicious content entering support workflows and to lower SOC triage load. The deployment targeted inbound mail streams and Zendesk ticket attachments as primary inspection points. This positions Agoda FortiMail Workspace Security Secure Email Gateways (SEGs) to secure customer-support channels and support SOC operations.
Configuration emphasized ticket-attachment scanning and URL inspection, with dynamic analysis optimized to complete in seconds during runtime. FortiMail Workspace Security processed email attachments and embedded links as the primary content types for automated threat detection and blocking.
The Zendesk deployment scanned hundreds of thousands of files and URLs over three months and prevented multiple malicious events, explicitly reducing the SOC team’s burden while improving ticket-attachment scanning. The solution was integrated directly with the Zendesk environment to inspect inbound support tickets and centralize detection for the customer-support function.
Rollout concentrated on Zendesk and inbound mail workflows, and operational governance was adjusted to route flagged items into security review queues. Those workflow changes reduced manual triage demands on the SOC team and improved the security posture of Agoda’s customer-support channel.
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Flow Control Group | Distribution | 2500 | $1.0B | United States | Fortinet | FortiMail Workspace Security (formerly Perception Point) | Secure Email Gateways (SEGs) | 2023 | n/a |
In 2023, Flow Control Group deployed FortiMail Workspace Security (formerly Perception Point) to protect email, Microsoft 365 collaboration channels and browsers across its North American operations. The deployment positioned FortiMail Workspace Security within the Secure Email Gateways (SEGs) category to centralize email threat prevention, content inspection and collaboration channel protection for the distribution company's IT and security functions.
The implementation explicitly covered email security and browser security modules, extending detection and blocking to Microsoft 365 collaboration channels and browser-based threat vectors. A proof of concept immediately identified large volumes of spam and malicious events, validating detection rules and accelerating incident triage and remediation workflows for the security team.
Flow Control Group integrated the vendor managed incident response service into operational incident workflows to reduce SOC workload and to handle escalations and containment activities. Deployment scope covered North American operations and primarily impacted IT, security and SOC functions by shifting routine containment tasks to the managed service and enabling internal teams to focus on policy tuning and incident investigation.
The case study reports improved detection and quicker incident handling for the IT and security teams, along with a reduction in SOC workload through the vendor managed IR service, outcomes that framed the operational justification for the FortiMail Workspace Security implementation.
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Red Bull | Consumer Packaged Goods | 15779 | $12.1B | Austria | Fortinet | FortiMail Workspace Security (formerly Perception Point) | Secure Email Gateways (SEGs) | 2022 | n/a |
In 2022, Red Bull deployed FortiMail Workspace Security, formerly Perception Point, to augment Microsoft Exchange Online Protection across its global email infrastructure. The Secure Email Gateways (SEGs) deployment was led by IT and security teams and targeted email threat prevention for Red Bull's global operations.
The implementation configured Perception Point Advanced Email Security capabilities within FortiMail Workspace Security, applying multi layer inspection, anti phishing and business email compromise detection, advanced spam filtering and automated quarantine workflows. Configuration emphasized inbound mail pipeline scanning, inline analysis and sandboxing to improve detection fidelity and support incident triage.
Architecturally the FortiMail Workspace Security instance operated on top of Microsoft EOP, integrating with Exchange Online mail flow to provide an additional inspection layer and to surface enriched alerts to security operations. The project executed a three month proof of concept into early production to validate integration and operational processes across regional IT teams and email security workflows.
During the trial Red Bull reported detection of 109k malicious events, 3.5M spam emails and prevention of hundreds of BEC attempts, improving email threat visibility and reducing downstream endpoint alerts. Those documented detections informed ongoing tuning of quarantine governance and email incident handling procedures.
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