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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of FreshIdeas Freshsales Suite Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Clv Overseas Impex Retail 30 $6M India FreshIdeas FreshIdeas Freshsales Suite CRM 2023 n/a In 2023 Sify Technologies implemented FreshIdeas Freshsales Suite CRM to modernize its digital-first sales engagement and improve visibility across the lead-to-customer cycle in India. The deployment focused on centralizing sales and lead workflows to provide a single source of truth for activity tracking and pipeline visibility across regional sales teams. FreshIdeas Freshsales Suite was configured to support core CRM capabilities including lead management, contact and account management, deal pipeline orchestration, activity logging, and basic sales automation. Configuration emphasized sales engagement workflows and visibility into the lead lifecycle, aligning CRM objects and stages with existing commercial processes. The implementation covered sales and marketing facing operations in India, integrating the Freshsales Suite into digital-first engagement channels and campaign touchpoints without publicly documented ERP or finance integrations. Freshworks documentation reports an 80 percent user adoption rate and a 60 percent increase in customer engagement for Sify Technologies, outcomes cited in the vendor case study. FreshIdeas lists Sify on its Freshsales Suite customer page, however the exact nature of FreshIdeas role in the implementation is not explicitly stated in the provided material. Governance centered on user adoption and sales process standardization, with rollout activities targeted at improving lead-to-customer visibility and engagement across sales functions.
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