List of FreshIdeas Freshsales Suite Customers
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Since 2010, our global team of researchers has been studying FreshIdeas Freshsales Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FreshIdeas Freshsales Suite for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FreshIdeas Freshsales Suite for CRM include: Sify Technologies, a India based Professional Services organisation with 2655 employees and revenues of $300.0 million, Clv Overseas Impex, a India based Retail organisation with 30 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using FreshIdeas Freshsales Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FreshIdeas Freshsales Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clv Overseas Impex | Retail | 30 | $6M | India | FreshIdeas | FreshIdeas Freshsales Suite | CRM | 2023 | n/a |
In 2023 Sify Technologies implemented FreshIdeas Freshsales Suite CRM to modernize its digital-first sales engagement and improve visibility across the lead-to-customer cycle in India. The deployment focused on centralizing sales and lead workflows to provide a single source of truth for activity tracking and pipeline visibility across regional sales teams.
FreshIdeas Freshsales Suite was configured to support core CRM capabilities including lead management, contact and account management, deal pipeline orchestration, activity logging, and basic sales automation. Configuration emphasized sales engagement workflows and visibility into the lead lifecycle, aligning CRM objects and stages with existing commercial processes.
The implementation covered sales and marketing facing operations in India, integrating the Freshsales Suite into digital-first engagement channels and campaign touchpoints without publicly documented ERP or finance integrations. Freshworks documentation reports an 80 percent user adoption rate and a 60 percent increase in customer engagement for Sify Technologies, outcomes cited in the vendor case study.
FreshIdeas lists Sify on its Freshsales Suite customer page, however the exact nature of FreshIdeas role in the implementation is not explicitly stated in the provided material. Governance centered on user adoption and sales process standardization, with rollout activities targeted at improving lead-to-customer visibility and engagement across sales functions.
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Sify Technologies | Professional Services | 2655 | $300M | India | FreshIdeas | FreshIdeas Freshsales Suite | CRM | 2021 | n/a |
In 2021, Sify Technologies deployed FreshIdeas Freshsales Suite as its CRM to support a digital-first sales engagement model across India. The SaaS deployment centralized lead-to-customer workflows and covered CRM and process area work for the company sales teams, with go-live estimated in 2021. Implementation prioritized configuring lead management, opportunity tracking, and sales engagement sequencing to create a unified record of customer interactions.
Functional capabilities implemented included automated email nurturing, sequencing, and reporting delivered through FreshIdeas Freshsales Suite, enabling standardized sales cadence and improved pipeline visibility. Operational coverage was focused on sales teams in India and produced rapid user adoption driven by centralized workflows and automation. The deployment reported a 60% increase in customer engagement, indicating strong uptake of the CRM-enabled sales processes.
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