List of Frontline ACT Customers
Houston, 77057, TX,
United States
Since 2010, our global team of researchers has been studying Frontline ACT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Frontline ACT for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Frontline ACT for Incident Management include: Neograf Solutions, a United States based Manufacturing organisation with 120 employees and revenues of $25.0 million, SeAH Steel USA, a United States based Manufacturing organisation with 50 employees and revenues of $5.0 million, Optec Led Lighting, a United States based Manufacturing organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Frontline ACT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Frontline ACT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Neograf Solutions | Manufacturing | 120 | $25M | United States | Frontline Data Solutions | Frontline ACT | Incident Management | 2025 | n/a |
In 2025 Neograf Solutions implemented Frontline ACT from Frontline Data Solutions as part of an Incident Management deployment across its Americas operations. The rollout centralized EHS data and incorporated Frontline ACT together with Frontline MOC and Frontline LMS to address EHS and training processes across the manufacturing organization.
Frontline ACT, Frontline MOC, and Frontline LMS were configured to unify incident reporting, management of change workflows, and training records, improving compliance visibility and enabling automated action tracking. Configuration emphasized linking corrective actions and tasks to ISO 14001 goals, creating traceable workflows between incidents, MOC items, and LMS completion requirements.
Operational scope covered Neograf’s Americas operations and focused on EHS and training business functions, with the compliance team gaining consolidated visibility into incidents, actions, and training status. The customer case study explicitly lists Frontline ACT usage and states the implementation improved transparency and saved time for the compliance team, while governance updates centralized action tracking and aligned workflows to corporate ISO 14001 objectives.
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Optec Led Lighting | Manufacturing | 25 | $3M | United States | Frontline Data Solutions | Frontline ACT | Incident Management | 2025 | n/a |
In 2025, Optec LED Lighting implemented Frontline ACT for Incident Management to replace manual quality and complaint tracking and to prepare for ISO 9001 certification. The deployment targeted quality and EHS processes in the United States, centralizing issue capture across manufacturing operations and supplier nonconformance reporting.
Frontline ACT was configured to capture complaint records, supplier rejection reports, and quality incidents, using standardized intake forms, workflow routing, and configurable case handling to enforce corrective action and closure processes. The implementation emphasized incident capture, root cause documentation, and audit-ready recordkeeping, leveraging Frontline ACT functionality for structured reporting and traceability.
Rollout was delivered with Frontline’s customer success support, which guided configuration, user onboarding, and staged adoption by Optec LED Lighting’s quality and EHS personnel. The operational scope concentrated on internal workflow orchestration and supplier rejection reporting rather than cross-system integration.
Governance and process changes included standardized incident intake procedures, defined escalation and approval paths, and strengthened audit trails to support ISO 9001 readiness. The project delivered improved workflow visibility and more consistent supplier rejection reporting as explicit objectives of the Frontline ACT deployment for Incident Management.
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SeAH Steel USA | Manufacturing | 50 | $5M | United States | Frontline Data Solutions | Frontline ACT | Incident Management | 2025 | n/a |
In 2025, SeAH Steel USA deployed Frontline ACT for Incident Management. The deployment centralized incident and action tracking across the company's U.S. operations, aligning EHS and action-tracking processes on a single digital platform. Frontline ACT consolidated incident records and standardized action item workflows to support faster data capture and unified case visibility.
Configuration emphasized core Incident Management capabilities including incident logging, corrective action tracking, standardized reporting workflows, and notification routing. The implementation organized structured action records and automated status tracking to centralize workflows previously managed on paper and spreadsheets, and to reduce manual reconciliation across sites.
Governance changes included shifting review cadence from lengthy monthly meetings toward on-demand reporting and dashboard-driven reviews within Frontline ACT. The deployment directly affected the EHS function at U.S. operations, saving EHS team time and resulting in faster reporting and improved productivity as documented in the Frontline Data Solutions case study.
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