List of Fujitsu Managed Services Customers
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Since 2010, our global team of researchers has been studying Fujitsu Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fujitsu Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fujitsu Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP include: Bangchak Corporation Public Company, a Thailand based Oil, Gas and Chemicals organisation with 1200 employees and revenues of $5.94 billion, Husqvarna, a Sweden based Manufacturing organisation with 6962 employees and revenues of $5.21 billion, Daikin Applied Americas, a United States based Manufacturing organisation with 4809 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Fujitsu Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bangchak Corporation Public Company | Oil, Gas and Chemicals | 1200 | $5.9B | Thailand | Fujitsu | Fujitsu Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2025 | n/a |
In 2025, Bangchak Corporation Public Company engaged Fujitsu Managed Services to provide Application Managed Services for its large SAP ECC environments, leveraging a combined Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP approach. Fujitsu Managed Services targeted stabilization of two major ERP landscapes and the orchestration of more than 20 surrounding systems as Bangchak prepares for an SAP S/4HANA transformation in Thailand.
The Fujitsu Managed Services engagement delivered application management and operational support, encompassing incident and problem management, performance tuning, and patch management for SAP ECC. The work also included SAP Basis and database operations, backup and restore processes, and continuous monitoring, with automation and anomaly detection enabled by AIOps capabilities.
Operational coverage focused on the two SAP ECC landscapes and streamlining integrations across 20 plus surrounding systems to improve data accessibility and create an integration foundation for future S/4HANA migration. The service combined infrastructure and network management, workplace and communications continuity, and security operations to provide cross-domain stability for Bangchak's Thailand operations.
Governance changes introduced standardized runbooks, defined incident escalation paths, and centralized change control under the Fujitsu Managed Services workstream. The managed services workstream stabilized ERP operations, streamlined the system estate, and laid a foundation for improved data accessibility, AI adoption and a future SAP S/4HANA migration.
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Daikin Applied Americas | Manufacturing | 4809 | $1.0B | United States | Fujitsu | Fujitsu Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2021 | n/a |
In 2021, Daikin Applied Americas engaged Fujitsu Managed Services to migrate its on premise Oracle E-Business Suite ERP to Oracle Cloud Infrastructure. The Fujitsu Managed Services engagement covered the migration and ongoing 24/7 managed infrastructure, database and OCI security services for North America, supporting ERP and PLM operations.
Deployment architecture centralized production workloads on Oracle Cloud Infrastructure, with Fujitsu operating managed infrastructure, database administration, and OCI native security operations. The work maps to the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP category and included AIOps style monitoring, incident management, platform maintenance, and security monitoring to sustain resilient production availability.
Functional modules implemented under Fujitsu Managed Services included managed database services for Oracle E-Business Suite, infrastructure operations for compute and storage in OCI, and continuous security operations for the cloud tenancy. Service scope explicitly supported ERP and PLM operational continuity, with service responsibilities covering patching, backups, capacity management and security incident response.
Governance was delivered through a 24/7 service model with centralized monitoring and incident escalation processes, enabling operational handoffs and ongoing platform stewardship. The engagement delivered scalable, resilient production availability for Daikin Applied Americas and enabled the customer to redeploy approximately 20 IT staff to higher value work while maintaining North America coverage for ERP and PLM operations.
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Husqvarna | Manufacturing | 6962 | $5.2B | Sweden | Fujitsu | Fujitsu Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2010 | n/a |
In 2010 Husqvarna engaged Fujitsu and deployed Fujitsu Managed Services as a global IT infrastructure outsourcing programme. Husqvarna Fujitsu Managed Services Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP for IT infrastructure, service desk, desktop and SAP application operations.
The engagement explicitly covered data centres, networks, service desk, desktops and business critical applications including SAP, and was structured as a multi year programme with an 18 month transformation plan. Deployment activities included consolidation of data centre operations and standardization of network and infrastructure management under a central Fujitsu delivery centre.
Workplace and communications workstreams transitioned 8,000+ desktops into managed desktop operations and established a centralized service desk that processed more than 1,000 help desk requests weekly. Application management workstreams included operational support for SAP as a business critical application, and infrastructure teams implemented standardized monitoring and incident handling consistent with Infrastructure & Network MSP and AIOps MSP practices.
Operational coverage spanned more than 40 countries and Fujitsu centralized delivery and governance to consolidate operations across sites, routing incidents and requests through the central service desk. The 18 month transformation plan formalized handover procedures, service level definitions and change control processes to support ongoing managed services delivery.
Reported outcomes from the case study include improved service levels, the transition of 8,000+ desktops, handling of 1,000+ weekly help desk requests and an approximately 85% satisfaction rating, while continuing managed support for SAP application operations under Fujitsu Managed Services.
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