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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Gem Visa Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Harvey Norman Retail 12000 $2.7B Australia Gem Visa Gem Visa Platform Payment Processing 2020 n/a
In 2020, Harvey Norman implemented the Gem Visa Platform for Payment Processing across its retail stores and online channels in Australia and New Zealand. Latitude lists Harvey Norman as a major merchant partner accepting Gem Visa interest free and instalment payment plans, and public renewal activity around 2020 implies continued use of Gem Visa merchant integration and multi year promotional financing capabilities. The Gem Visa Platform provided merchant facing integration and interest free payment plan functionality to enable in store and online retail finance at checkout. Available signals indicate deployment leveraged merchant integration modules and interest free payment plan modules to connect Harvey Norman point of sale systems and ecommerce checkout flows to the Gem Visa Platform using merchant APIs and payment orchestration workflows. The implementation covered customer facing checkout, authorization and installment billing workflows across stores and the online storefront in Australia and New Zealand, aligning Payment Processing with retail finance operations. Renewal activity suggests governance emphasis on merchant contracting and sustained operational integration.
JB Hi-Fi Retail 15000 $6.3B Australia Gem Visa Gem Visa Platform Payment Processing 2018 n/a
In 2018, JB Hi‑Fi Group implemented the Gem Visa Platform for Payment Processing. The deployment was announced in May 2018 and enabled acceptance of interest free and instalment payment plans in-store and online through a commercial partnership with Latitude, extending financing options across JB Hi‑Fi and The Good Guys retail outlets in Australia. The Gem Visa Platform implementation emphasized merchant integration capabilities and interest free payment plan modules, supporting point of sale approvals and eCommerce approvals. Configuration work focused on payment routing and checkout instrumentation to present instalment offers and capture financing authorizations during retail transactions. Integrations connected the Gem Visa Platform to JB Hi‑Fi Group retail POS and eCommerce channels, enabling real time approval workflows at the point of sale and online checkouts, while Latitude supplied the consumer finance product and underwriting integration. Operational coverage targeted retail payments and retail finance functions across JB Hi‑Fi and The Good Guys in Australia. Governance adjustments centered on payments and retail finance teams to manage offer presentation, merchant acceptance criteria, and reconciliation processes as part of the rollout. The implementation expanded customer payment choice and enabled point of sale and eCommerce approvals, aligning the Gem Visa Platform with core retail payments and financing workflows.
Luxury Escapes Australia Leisure and Hospitality 250 $200M Australia Gem Visa Gem Visa Platform Payment Processing 2020 n/a
In 2020, Luxury Escapes Australia implemented the Gem Visa Platform to handle Payment Processing on its website. The deployment integrated the Gem Visa Platform into the public site checkout and booking flows to centralize online card authorization and capture for reservations. The cloud based implementation was sized for a 250 employee leisure and hospitality operator based in Australia and emphasized PCI aware web payment orchestration. The Gem Visa Platform implementation included Payment Processing capabilities such as tokenization for stored payment credentials, real time authorization and settlement orchestration, and reconciliation and reporting workflows for finance teams. Integration work focused on the website checkout layer and customer booking workflows, aligning transaction state, refund controls and exception handling with customer service and finance processes. Governance centered on operational payment workflows, authorization rule configuration, and established procedures for refunds and chargeback handling within the platform.
Smart Energy Australia Utilities 300 $75M Australia Gem Visa Gem Visa Platform Payment Processing 2022 n/a
In 2022 Smart Energy Australia implemented the Gem Visa Platform to introduce Payment Processing capabilities for retail finance of solar and battery installations. The company signed with Latitude in November 2022 to offer Gem Visa interest free monthly payment plans that allow Australian customers to spread costs over three to five years. The Gem Visa Platform deployment centers on long term instalment management and core payment processing functions, with configuration aligned to installment plan terms, payment schedule orchestration, customer finance eligibility flows, and settlement workflows common to Payment Processing solutions. Public disclosures indicate the platform is used for long term instalment financing and payment processing at both point of sale and online checkout channels. Operational coverage focuses on Australian residential solar and battery sales, integrating with field sales point of sale terminals and online quote and checkout flows, while touching back office finance functions for receivables and reconciliation. Governance and rollout aligned to the November 2022 commercial agreement, requiring updates to sales enablement materials, checkout routing rules, and finance process documentation to process Gem Visa Platform financed orders. The public announcement confirms Gem Visa Platform is being used for long term instalment financing at point of sale and online, and Smart Energy Australia Gem Visa Platform Payment Processing supports the companys sales and finance functions for retail solar and battery offerings.
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FAQ - APPS RUN THE WORLD Gem Visa Platform Coverage

Gem Visa Platform is a Payment Processing solution from Gem Visa.

Companies worldwide use Gem Visa Platform, from small firms to large enterprises across 21+ industries.

Organizations such as JB Hi-Fi, Harvey Norman, Luxury Escapes Australia and Smart Energy Australia are recorded users of Gem Visa Platform for Payment Processing.

Companies using Gem Visa Platform are most concentrated in Retail, Leisure and Hospitality and Utilities, with adoption spanning over 21 industries.

Companies using Gem Visa Platform are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gem Visa Platform across Americas, EMEA, and APAC.

Companies using Gem Visa Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of Gem Visa Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Gem Visa Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.