List of Getlead IVR Customers
Kozhikode, 673016,
India
Since 2010, our global team of researchers has been studying Getlead IVR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Getlead IVR for Interactive Voice Response (IVR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Getlead IVR for Interactive Voice Response (IVR) include: Fortune Tours India, a India based Leisure and Hospitality organisation with 30 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Getlead IVR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Getlead IVR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fortune Tours India | Leisure and Hospitality | 30 | $1M | India | Getlead | Getlead IVR | Interactive Voice Response (IVR) | 2023 | n/a |
In 2023, Fortune Tours India implemented Getlead IVR together with Getlead CRM to centralize bookings and customer-support interactions across its operations in India. The Interactive Voice Response (IVR) deployment positioned Getlead IVR as the voice capture and routing layer supporting booking intake and follow-up workflows.
Deployment combined the voice enabled Getlead IVR module with the CRM, configuring interactive call flows to capture caller intent, authenticate basic customer details, and create or update CRM records automatically. Typical IVR capabilities were used to automate call routing to customer-support agents and to record call metadata for booking validation and follow-up, while CRM workflows handled task assignment and contact management. The implementation included call logging and database consolidation to reduce manual data sorting between voice interactions and the bookings ledger.
Operational scope focused on booking and customer support functions within Fortune Tours India, with the system serving as the primary intake channel for phone reservations and queries. Governance changes centralized data ownership in the CRM and introduced IVR driven capture as the standard front line process for phone contacts, enabling more consistent follow-up workflows. The vendor reports improved database handling and faster customer response as outcomes.
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