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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Getlead IVR Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Fortune Tours India Leisure and Hospitality 30 $1M India Getlead Getlead IVR Interactive Voice Response (IVR) 2023 n/a
In 2023, Fortune Tours India implemented Getlead IVR together with Getlead CRM to centralize bookings and customer-support interactions across its operations in India. The Interactive Voice Response (IVR) deployment positioned Getlead IVR as the voice capture and routing layer supporting booking intake and follow-up workflows. Deployment combined the voice enabled Getlead IVR module with the CRM, configuring interactive call flows to capture caller intent, authenticate basic customer details, and create or update CRM records automatically. Typical IVR capabilities were used to automate call routing to customer-support agents and to record call metadata for booking validation and follow-up, while CRM workflows handled task assignment and contact management. The implementation included call logging and database consolidation to reduce manual data sorting between voice interactions and the bookings ledger. Operational scope focused on booking and customer support functions within Fortune Tours India, with the system serving as the primary intake channel for phone reservations and queries. Governance changes centralized data ownership in the CRM and introduced IVR driven capture as the standard front line process for phone contacts, enabling more consistent follow-up workflows. The vendor reports improved database handling and faster customer response as outcomes.
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FAQ - APPS RUN THE WORLD Getlead IVR Coverage

Getlead IVR is a Interactive Voice Response (IVR) solution from Getlead.

Companies worldwide use Getlead IVR, from small firms to large enterprises across 21+ industries.

Organizations such as Fortune Tours India are recorded users of Getlead IVR for Interactive Voice Response (IVR).

Companies using Getlead IVR are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Getlead IVR are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Getlead IVR across Americas, EMEA, and APAC.

Companies using Getlead IVR range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Getlead IVR include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Getlead IVR customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Interactive Voice Response (IVR).