List of GuestPoint Customers
Eight Mile Plains, 4113, QLD,
Australia
Since 2010, our global team of researchers has been studying GuestPoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GuestPoint for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GuestPoint for Real Estate Property Management include: Comfort Inn & Suites Huntington Beach, a United States based Leisure and Hospitality organisation with 100 employees and revenues of $20.0 million, Magnums Backpackers & Travel, a Australia based Professional Services organisation with 40 employees and revenues of $3.7 million, Dj & Ck Head, a Australia based Leisure and Hospitality organisation with 4 employees and revenues of $1.0 million, Motel Bombala Australia, a Australia based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using GuestPoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GuestPoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Comfort Inn & Suites Huntington Beach | Leisure and Hospitality | 100 | $20M | United States | GuestPoint Software | GuestPoint | Real Estate Property Management | 2008 | n/a |
In 2008, Comfort Inn & Suites Huntington Beach deployed GuestPoint as its property management application. The implementation is recorded under the Real Estate Property Management category and served a single United States hotel operating with approximately 100 employees, using the GuestPoint accommodation management platform for day to day operations.
Configuration emphasized core property management capabilities consistent with the Real Estate Property Management category, including front desk and reservation management, guest profile and billing workflows, housekeeping and room status tracking, and rate and inventory controls. Reporting and administrative modules were configured to support daily operations and customer service activities, and the platform was used by administrative staff to perform multi-department duties.
Operational coverage extended across operations, sales and the customer call center, reflecting the interim Guest Service Manager role which performed administrative and customer service tasks in multiple departments. Human Resources engagement during the rollout included coordination of new employee orientations, community mentoring programs and monthly staff recognition events, with system access and procedural training structured to align front desk, call center and HR workflows.
Governance focused on cross-functional process coordination and staff training, with documented operational procedures for front desk check in and check out, call center guest handling, and housekeeping task assignments. GuestPoint was the central application for accommodation management at the property, and system ownership and user responsibilities were embedded into routine HR orientation and monthly recognition practices.
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Dj & Ck Head | Leisure and Hospitality | 4 | $1M | Australia | GuestPoint Software | GuestPoint | Real Estate Property Management | 2020 | n/a |
In 2020, Renmark Houseboats implemented GuestPoint for Real Estate Property Management to manage reservations for its Murray River houseboat fleet. GuestPoint is cited in the vendor testimonial as the property management and booking toolset used to support reservation handling and booking workflows for the small Australian leisure operator.
Module usage, inferred from the GuestPoint testimonial and product pages, includes a property management system and a booking engine with payments functionality to manage reservations, availability, and guest transactions. Operational scope focused on reservation intake, calendar and availability management, and guest billing workflows across the Murray River houseboat fleet, with governance changes to centralize bookings and standardize reservation handling for the owners.
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Magnums Backpackers & Travel | Professional Services | 40 | $4M | Australia | GuestPoint Software | GuestPoint | Real Estate Property Management | 2021 | n/a |
Magnums Backpackers & Travel implemented GuestPoint in 2021 to manage bookings and front-desk operations at its Magnums Accommodation Airlie Beach location, aligning with the Real Estate Property Management category. The selection of GuestPoint is documented in vendor marketplace listings and is corroborated by local job postings that reference GuestPoint experience, supporting the presence of GuestPoint as the property management application in use.
GuestPoint was deployed to support core property management workflows, with module usage inferred from vendor product descriptions and job posting evidence to include the PMS, booking engine, and payments capabilities. The configuration focused on reservations processing, guest check-in workflows, and payment capture for front-desk and reservations teams, extending to accounting handoffs typical of property management operations. Governance and operational rollout emphasized staff adoption and role-based usage, indicated by job advertisements requiring GuestPoint familiarity, which points to training and operational embedding for front-desk and reservations personnel.
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Leisure and Hospitality | 10 | $1M | Australia | GuestPoint Software | GuestPoint | Real Estate Property Management | 2023 | n/a |
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