List of Guidewire Live Customers
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Since 2010, our global team of researchers has been studying Guidewire Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Guidewire Live for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Guidewire Live for Analytics and BI include: TD Insurance, a Canada based Insurance organisation with 4900 employees and revenues of $2.90 billion, Amica Mutual Insurance, a United States based Insurance organisation with 3597 employees and revenues of $2.73 billion, California Casualty, a United States based Insurance organisation with 700 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using Guidewire Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Guidewire Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amica Mutual Insurance | Insurance | 3597 | $2.7B | United States | Guidewire | Guidewire Live | Analytics and BI | 2012 | n/a |
In 2012, Amica Mutual Insurance implemented Guidewire Live within Analytics and BI to bring instant-on analytics and benchmarking into underwriting and claims workflows. Amica was named among the first group of Guidewire customers to adopt Guidewire Live, positioning the insurer as an early Live adopter in North America.
Guidewire Live was embedded into core policy and claims processes to surface contextual data at the point of decision, combining instant-on analytics and benchmarking capabilities with operational workflows for underwriting and claims. Configuration emphasized contextual dashboards and benchmarking feeds delivered inside workflow screens to accelerate access to policy and claims data and support adjudication and risk selection decisions.
Rollout focused on operational coverage across North America and centered on underwriting and claims business functions, with the implementation integrated into Guidewire core workflows rather than operating as a separate reporting layer. Amica expected Guidewire Live to improve decision-making and speed access to contextual data across claims and policy processes.
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California Casualty | Insurance | 700 | $130M | United States | Guidewire | Guidewire Live | Analytics and BI | 2018 | n/a |
In 2018, California Casualty selected Guidewire Explore and Guidewire Predictive Analytics for Claims as part of a Guidewire Live implementation. The procurement targeted near-real-time business insights, reduced claims cycle times, and identification of automation opportunities to support its claims organization and customer engagement goals.
The deployment emphasized Analytics and BI capabilities, combining Guidewire Explore for interactive dashboards and ad hoc analysis with Guidewire Predictive Analytics for Claims for scoring and automation candidate identification. California Casualty had already leveraged Claim Canvas and Compare, components of Live Analytics, since 2013, and the 2018 work extended those analytic modules into broader claims workflows.
Operational coverage focused on U.S. claims operations and customer engagement functions, using near-real-time feeds from claims processing to populate Explore dashboards and predictive models. The implementation linked analytic outputs to claims handling and triage workflows to surface opportunities for process automation and tighter expense control.
Governance centered on embedding analytics into claims decision workflows and maintaining model stewardship for predictive scoring, with rollout messaging framed around expected outcomes. The 2018 announcement specifically emphasized anticipated improved customer engagement and tighter control of claims expenses across its U.S. operations.
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TD Insurance | Insurance | 4900 | $2.9B | Canada | Guidewire | Guidewire Live | Analytics and BI | 2014 | n/a |
In 2014, TD Insurance expanded its use of Guidewire Live within its claims operations in Canada. Guidewire Live is an Analytics and BI application and the initiative centered on enhancing the Guidewire Live Claim Canvas to support claims handling and customer service. TD Insurance had been a ClaimCenter customer since 2011, and Guidewire recognized TD's enhanced Claim Canvas usage in its 2014 Innovation Awards.
The implementation extended the Claim Canvas by adding geospatial flood maps, structured claim categorization layers, and preferred vendor overlays, with configuration to surface visualization and decision support directly in adjuster workflows. Guidewire Live Claim Canvas was configured to layer spatial risk indicators and vendor network overlays alongside categorical triage data to improve intake and routing decisions. These capabilities align with Analytics and BI functions such as spatial analytics, rule based categorization, and embedded operational reporting.
The work maintained continuity within the Guidewire product family by building on TD's existing ClaimCenter footprint, keeping claims processing and the analytics layer aligned. The deployment focused on operational coverage for Canadian claims teams and positioned the Guidewire Live Claim Canvas as a centralized view to streamline claims handling and customer service activities, a configuration pattern highlighted in Guidewire's public award citation.
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