List of HealthEdge Wellframe Customers
Burlington, 1803, MA,
United States
Since 2010, our global team of researchers has been studying HealthEdge Wellframe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HealthEdge Wellframe for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HealthEdge Wellframe for Customer Engagement include: Blue Cross Blue Shield of Michigan, a United States based Insurance organisation with 9500 employees and revenues of $36.30 billion, Excellus BlueCross BlueShield, a United States based Insurance organisation with 4000 employees and revenues of $6.60 billion, Blue Cross and Blue Shield of Nebraska, a United States based Insurance organisation with 1600 employees and revenues of $720.0 million and many others.
Contact us if you need a completed and verified list of companies using HealthEdge Wellframe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HealthEdge Wellframe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Cross and Blue Shield of Nebraska | Insurance | 1600 | $720M | United States | HealthEdge Software | HealthEdge Wellframe | Customer Engagement | 2015 | n/a |
In 2015, Blue Cross and Blue Shield of Nebraska implemented HealthEdge Wellframe within its member care programs, deploying the HealthEdge Wellframe mobile-enabled platform classified under the Customer Engagement category. The deployment was embedded in nurse-supported care management and applied across diabetes, pregnancy and post-discharge programs to extend clinician workflows to members through mobile devices. Core functional capabilities implemented include secure messaging, daily care checklists and biometric sharing, enabling ongoing member engagement and clinician-directed monitoring within program workflows.
Operational scope encompassed regional member programs and nurse care management teams, and the Wellframe platform is publicly referenced on BCBSNE member program pages as the independent mobile-enabled care management vendor supporting these programs. Implementation emphasized a mobile app delivery model and vendor-supplied care management layer, aligning clinical program governance with member engagement workflows. The configuration focused on enabling nurse-led intervention pathways and mobile-first patient interaction rather than on named enterprise system integrations.
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Blue Cross Blue Shield of Michigan | Insurance | 9500 | $36.3B | United States | HealthEdge Software | HealthEdge Wellframe | Customer Engagement | 2019 | n/a |
In 2019, Blue Cross Blue Shield of Michigan implemented HealthEdge Wellframe as part of its Coordinated Care program to support chronic condition management and care coordination. The HealthEdge Wellframe mobile application was deployed as a member-facing Customer Engagement tool to connect members with nurse-led care teams, providing secure messaging, reminders, and device integrations for ongoing monitoring and adherence support.
The implementation emphasized core Customer Engagement capabilities common to care management applications, including in-app secure messaging between members and clinicians, automated reminder and notification workflows, and patient-facing care plan delivery. HealthEdge Wellframe was configured to support nurse-led care team workflows and care plan task orchestration, enabling care managers to assign, track, and follow up on condition-specific interventions through the app.
Operational coverage centered on chronic condition management and care coordination functions within Blue Cross Blue Shield of Michigan, aligning member outreach, clinical triage protocols, and care management processes with the mobile engagement layer. Device integrations were implemented to ingest consumer health data into the member engagement flow, and clinical workflow governance focused on standardized messaging protocols and escalation rules to ensure consistent nurse-led interactions through HealthEdge Wellframe.
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Excellus BlueCross BlueShield | Insurance | 4000 | $6.6B | United States | HealthEdge Software | HealthEdge Wellframe | Customer Engagement | 2016 | n/a |
In 2016, Excellus BlueCross BlueShield implemented HealthEdge Wellframe as a Customer Engagement solution to extend the Health Care Improvement team's reach and support chronic disease management for members. The deployment centered on a mobile enabled member app paired with a clinician dashboard to expand digital care management touchpoints and remote member interactions.
The implementation configured HealthEdge Wellframe to support care plan workflows and member communication channels common to Customer Engagement platforms, including task orchestration for clinicians and member engagement features to support chronic disease programs. The clinician dashboard consolidated caseload views and prioritization workflows, enabling care teams to coordinate interventions and manage a larger digital caseload.
Deployment was scoped to the Health Care Improvement team and embedded within existing care management operations, shifting a portion of outreach and monitoring to digital channels while establishing new enrollment and engagement workflows. The mobile app and clinician dashboard increased member engagement and allowed care teams to manage more members digitally, extending care management capacity.
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