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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Helpjuice Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Helpjuice Professional Services 40 $4M United States Helpjuice Helpjuice Customer Support 2016 n/a In 2016, Helpjuice deployed Helpjuice as a Customer Support application embedded on its public website. The deployment centralized a searchable knowledge base and self-service portal to support customer-facing operations and knowledge management. Configuration focused on content authoring and management, article taxonomy and tagging, advanced search indexing, and analytics for content consumption and search queries. The Helpjuice implementation was provisioned as a cloud hosted knowledge base embedded into site pages via standard web embedding, with role based author controls and editorial workflows to govern article creation and updates. Operational ownership covered support and product teams, with formalized content governance to manage publishing rights and review cycles.
Southern California Golf Association Non Profit 72 $7M United States Helpjuice Helpjuice Customer Support 2022 n/a In 2022, Southern California Golf Association implemented Helpjuice as its Customer Support knowledge base, embedding the Helpjuice knowledge center on scga.org to serve members and site visitors. The deployment leverages the cloud hosted Helpjuice application to manage public support content and site facing help documentation. Configuration focuses on article and category management, full text search, tagging, customizable templates, and role based editorial controls for content creation, review, and publishing. Helpjuice analytics and search indexing were provisioned to support content discoverability and ongoing content operations. Operational scope covers member services and customer support functions, with content ownership assigned to membership and operations staff and a formal editorial workflow to control the article lifecycle. The Helpjuice implementation centralizes public support content on the website, standardizing how common member inquiries are documented and surfaced.
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