List of HFX FlexiTime Customers
Letchworth, SG6 1BE,
United Kingdom
Since 2010, our global team of researchers has been studying HFX FlexiTime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HFX FlexiTime for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HFX FlexiTime for Time and Attendance include: South Gloucestershire Council, a United Kingdom based Government organisation with 3000 employees and revenues of $350.0 million, Onward Homes, a United Kingdom based Non Profit organisation with 1000 employees and revenues of $170.0 million and many others.
Contact us if you need a completed and verified list of companies using HFX FlexiTime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HFX FlexiTime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Onward Homes | Non Profit | 1000 | $170M | United Kingdom | hfx Ltd | HFX FlexiTime | Time and Attendance | 2010 | n/a | In 2010, Onward Homes deployed HFX FlexiTime from hfx Ltd as its Time and Attendance application to support workforce timekeeping across its United Kingdom operations. The deployment focused on operationalizing time capture and user provisioning workflows within the housing association environment, linking the HFX FlexiTime application to day to day attendance and roster management tasks. HFX FlexiTime was configured to support user account setup and routine time and attendance functions, with staff created on the Wintime Flexi system as part of onboarding. Configuration work included user profile provisioning, shift and roster configuration, and assignment of mobile and desk based authentication methods consistent with Time and Attendance functional terminology. Technical operations integrated HFX FlexiTime provisioning with Active Directory and Microsoft Exchange for new user account setup and email provisioning, and relied on the Avaya phone system to assign unallocated telephone numbers to staff. First line support used remote control software tools to diagnose and resolve faults on Dell desktops and Dell laptops, and to support mobile devices including Windows Phone, iPhone, and iPad, while Canon printers were supported for print services. Laptops were backed up and rebuilt using a Windows image on USB sticks as part of device lifecycle and recovery procedures. Support governance was organized as a first line technical support function providing phone and email intake, recording and actioning faults, determining fault nature and remediation steps, and prioritising calls for the second line support team. Incidents were tracked and monitored to prevent service level breaches, establishing an operational workflow that combined HFX FlexiTime user setup with endpoint and communications support processes. | |
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South Gloucestershire Council | Government | 3000 | $350M | United Kingdom | hfx Ltd | HFX FlexiTime | Time and Attendance | 2008 | n/a | In 2008, South Gloucestershire Council deployed HFX FlexiTime, a Time and Attendance application supporting workforce time capture and rota management across council departments. The implementation established first and second line support on a rota basis for more than 3000 users, with responsibilities including answering around 50 calls a day and logging incidents into Marval incident management. HFX FlexiTime was provisioned and deployed via an SMS client to roll out the application to multiple users, and the support team produced user documentation and delivered training. The operational scope included full hardware, network and web support, plus a broad range of user software support for MS Office 2003, Outlook, Capita ONE, AutoCAD, Anite@Work, Opengalaxy, Chip and pin, Business Objects, Cognos, CRM, Mailmerge, Crystal Reports, ACD, Cisco telephony, Express, Keyscape LT, Kofax, Pbviews, Respond, Trapeze and Wintime. The implementation integrated operational administration with Microsoft Active Directory and Microsoft Exchange for account and mailbox provisioning, group based access control, policy application and mailbox moves between mailstores. Support workflows included remote troubleshooting via Dameware, on site remediation, resolving VPN and Citrix connection issues, and managing access to Citrix published applications such as Swift, Mayrise and Smarter Working Desktop. Security and endpoint controls were included in scope, with assistance implementing McAfee endpoint encryption for HDD encryption and Safend for device control. Service governance was managed against agreed service level agreements, with support delivered on a rota and escalation basis and regular liaison with third party service desks from HP and DELL. Change and access governance covered creation and updating of AD accounts and mailboxes, membership driven access policies, and resolving application session and authorization issues, with documentation and training used to enforce consistent operational processes. |
Buyer Intent: Companies Evaluating HFX FlexiTime
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