List of Hitachi ID IAM Suite Customers
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Since 2010, our global team of researchers has been studying Hitachi ID IAM Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hitachi ID IAM Suite for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hitachi ID IAM Suite for Identity and Access Management (IAM) include: Ncr, a United States based Banking and Financial Services organisation with 34000 employees and revenues of $6.30 billion, RBC Global Asset Management, a Canada based Banking and Financial Services organisation with 1500 employees and revenues of $2.67 billion, DTCC, a United States based Banking and Financial Services organisation with 5100 employees and revenues of $2.49 billion, Lifelong Learning Academy, a United States based Education organisation with 55 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Hitachi ID IAM Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hitachi ID IAM Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DTCC | Banking and Financial Services | 5100 | $2.5B | United States | Hitachi | Hitachi ID IAM Suite | Identity and Access Management (IAM) | 2011 | n/a | In 2011, DTCC deployed Hitachi ID IAM Suite to standardize password management across internal staff and a large external user population in its North America finance operations. The initiative focused on Identity and Access Management (IAM) capabilities to automate credential workflows and reduce manual support for authentication incidents. DTCC implemented the Hitachi ID Password Manager module within Hitachi ID IAM Suite to enable automated password reset and self service account remediation. Configuration emphasized workflow automation for password resets, account unlocking, and user verification, aligning application configuration with enterprise access control practices and help desk process reduction goals. Rollout covered internal users and extensive external constituencies in the finance sector, with rapid internal adoption achieved within six months. Operationally the program shifted routine password remediation to self service and decreased reliance on telephone support, and the deployment cut password related help desk calls by over 25 percent as reported. | |
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Lifelong Learning Academy | Education | 55 | $5M | United States | Hitachi | Hitachi ID IAM Suite | Identity and Access Management (IAM) | 2016 | n/a | In 2016, Lifelong Learning Academy implemented Hitachi ID IAM Suite as an Identity and Access Management (IAM) solution in the United States. The deployment targeted campus credential management for students, faculty and staff in a higher education setting, with a focus on reducing peak helpdesk demand at semester start. The full application name Hitachi ID IAM Suite is referenced to centralize password management and self service capabilities. The implementation specifically deployed Hitachi ID Password Manager to provide self service password reset and password synchronization across user accounts. Configuration emphasized automated password synchronization, self service reset workflows and centralized policy enforcement, aligning with Identity and Access Management (IAM) functional patterns. The solution was configured to reduce manual resets and streamline end user authentication flows. Operational coverage included student populations, faculty and staff, with direct impact on the IT service desk and student services during enrollment periods. The rollout was timed to address heavy semester start helpdesk volumes and to stabilize credential related incidents during peak days. Governance changes centered on shifting password reset ownership from IT to end users through controlled self service processes. Reported outcomes included a significant reduction in help desk call volume, resolution times shortened to about one minute, improved overall network security and higher user satisfaction. These results were attributed to the Hitachi ID Password Manager implementation within the broader Hitachi ID IAM Suite deployment. | |
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Ncr | Banking and Financial Services | 34000 | $6.3B | United States | Hitachi | Hitachi ID IAM Suite | Identity and Access Management (IAM) | 2016 | n/a | In 2016, NCR implemented the Hitachi ID IAM Suite to manage identities, entitlements and self-service password reset for its customers and partners globally. The deployment established a centralized Identity and Access Management (IAM) capability to standardize partner and customer access processes across NCR. The implementation included Hitachi ID Identity Management Suite components, specifically Identity Manager and Password Manager, configured for automated account provisioning, entitlement assignment, and self-service password workflows. Role and entitlement cataloging were implemented to enable delegated administrative control, allowing customer administrators to manage user lifecycles and access permissions. Automation focused on provisioning and password reset reduced manual administrative steps required from NCR support teams. Operational coverage targeted external constituencies, scaling the Hitachi ID IAM Suite to support thousands of customer organizations and to manage partner access lifecycles and authentication flows. The rollout emphasized integration with NCR onboarding and access processes for customers and partners, applying entitlement lifecycle management and self-service capabilities to external user populations. Governance changes included delegating administrative control to customer organizations and updating entitlement approval and customer administration workflows. The deployment materially reduced help-desk calls and improved partner and customer access processes as reported, reinforcing centralized Identity and Access Management (IAM) governance for NCR's external access ecosystem. | |
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Banking and Financial Services | 1500 | $2.7B | Canada | Hitachi | Hitachi ID IAM Suite | Identity and Access Management (IAM) | 2018 | n/a |
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