List of Hitachi LinkOne Customers
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Since 2010, our global team of researchers has been studying Hitachi LinkOne customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hitachi LinkOne for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hitachi LinkOne for Content Management include: Dulevo S.p.A., a Italy based Manufacturing organisation with 250 employees and revenues of $76.0 million, Outotec Oyj, a Australia based Manufacturing organisation with 400 employees and revenues of $40.0 million, Dieci s.r.l., a Italy based Manufacturing organisation with 100 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Hitachi LinkOne, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Hitachi LinkOne customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Dieci s.r.l. | Manufacturing | 100 | $15M | Italy | Hitachi | Hitachi LinkOne | Content Management | 2013 | n/a | In 2013, Dieci s.r.l. implemented Hitachi LinkOne to deliver the Dieci Spare Parts Portal, a customer-facing ordering and parts identification application running from September 2013 to present. The deployment is classified under Content Management and centered on publishing structured parts information, transactional catalog pages, and order capture for aftermarket operations. The implementation sits alongside Dieci’s manufacturing operations in Italy and was scoped to support parts ordering and service documentation workflows. Hitachi LinkOne was configured with catalog management, parts documentation and imagery, order entry workflows, and role-based access controls to support service and parts teams. The portal was integrated with VENTYX LINKONE, also known as MINCOM LINKONE, to synchronize inventory visibility and route captured orders into backend order processing. Governance focused on content approval and order routing processes, with the system maintained in production since the initial September 2013 rollout. | |
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Dulevo S.p.A. | Manufacturing | 250 | $76M | Italy | Hitachi | Hitachi LinkOne | Content Management | 2014 | n/a | In 2014 Dulevo S.p.A. implemented Hitachi LinkOne as a Content Management application to deliver a dedicated spare parts order portal, establishing a platform for parts catalog publication and transactional order capture for after sales and service functions. The Hitachi LinkOne deployment focused on content and catalog management, customer-facing order intake, and document-driven workflows for parts documentation and manuals, aligning the Content Management system with operational parts ordering needs. Configuration emphasized modular content models and order workflows, including catalog taxonomy, item master synchronization, electronic order forms, and document attachments for parts specifications and service instructions. The implementation included configuration of user roles and self-service interfaces for dealers and service technicians, and automation of content publishing cycles to keep parts information current in the portal. The project included an explicit integration with VENTYX LINKONE, also known as MINCOM LINKONE, using an integration adapter and data synchronization processes to exchange parts master, pricing, availability, and order records between Hitachi LinkOne and the operational maintenance system. Operational coverage centered on Dulevo S.p.A. service and spare parts operations in Italy, connecting customer-facing ordering with internal service, logistics, and parts fulfillment teams. Governance established catalog ownership and publication workflows to control parts data quality, with process controls for order validation and exception handling embedded in the Content Management driven order lifecycle. The narrative links Dulevo S.p.A., Hitachi LinkOne, Content Management and spare parts order management to provide a clear relationship between application, category and business function. | |
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Outotec Oyj | Manufacturing | 400 | $40M | Australia | Hitachi | Hitachi LinkOne | Content Management | 2014 | n/a | In 2014, Outotec Oyj expanded its use of Hitachi LinkOne, implementing the Hitachi LinkOne Content Management application that it originally inherited through the Larox acquisition. The expansion was executed with support from the companys Finnish partner Fenten, extending LinkOne beyond the acquired footprint to broaden spare parts publishing and product support capabilities across the business. The Hitachi LinkOne deployment emphasized publishing, graphical viewing, and findability for complex equipment and assemblies, enabling structured parts catalogs, interactive graphical content and part selection workflows. Configuration work focused on catalog authoring, visual exploded views and search-driven selection to help customer support and spare parts sales teams identify and validate components within multi-assembly equipment. LinkOne was integrated into Outotecs existing computer systems to automate transactional steps and parts lookup within operational workflows, improving information flow between customer support, spare parts sales and external customers. Operational scope covered customer support teams, spare part sales teams and end customers using the online graphical content to view and find parts, with the solution positioned to support maintenance operations. Governance and rollout leveraged the combined product experience from Larox and ABBs industry knowledge as validation for the approach, while Fenten provided local implementation and configuration. Through Hitachi LinkOne Outotecs teams achieved consistent part selection accuracy, selecting the right part first time every time, and the company identified potential OPEX and CAPEX savings for maintenance operations as part of the deployment outcomes. |
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