List of Hitachi Ventyx Mobile WFM Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying Hitachi Ventyx Mobile WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hitachi Ventyx Mobile WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hitachi Ventyx Mobile WFM for Workforce Management include: Duke Energy, a United States based Utilities organisation with 26413 employees and revenues of $30.36 billion, PPL Electric Utilities, a United States based Utilities organisation with 6527 employees and revenues of $7.90 billion and many others.
Contact us if you need a completed and verified list of companies using Hitachi Ventyx Mobile WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Duke Energy | Utilities | 26413 | $30.4B | United States | Hitachi Vantara | Hitachi Ventyx Mobile WFM | Workforce Management | 2013 | n/a |
In 2013, Duke Energy implemented Hitachi Ventyx Mobile WFM as part of a merger consolidation project for mobile work management systems. Requirements analysis and requirements documentation supported the consolidation effort, with requirements work performed through Zempleo and aligned to the vendor Hitachi Vantara delivery of the Hitachi Ventyx Mobile WFM solution.
The deployment used the Workforce Management application Hitachi Ventyx Mobile WFM and included an upgrade to Ventyx Service Suite 9.3. Functional configuration emphasized mobile work management capabilities, including work order management, mobile dispatch and scheduling, crew coordination, and offline mobile data synchronization consistent with standard Workforce Management workflows. Configuration prioritized harmonizing field user interfaces and central scheduling processes to support unified mobile service execution.
Integrations were scoped around consolidating disparate mobile work management systems and harmonizing requirements across merged business units, the specific upstream and downstream systems were not detailed. Governance activities centered on documented requirements, merger consolidation planning and staged upgrade sequencing to Ventyx Service Suite 9.3, with operational coverage focused on field operations and the mobile workforce across the consolidated units.
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PPL Electric Utilities | Utilities | 6527 | $7.9B | United States | Hitachi Vantara | Hitachi Ventyx Mobile WFM | Workforce Management | 2015 | n/a |
In 2015 PPL Electric Utilities implemented Hitachi Ventyx Mobile WFM to strengthen Workforce Management for its field operations and work execution processes. The deployment focused on mobile-first field workforce capabilities, aligning the Hitachi Ventyx Mobile WFM application with crew-level work order execution, scheduling and mobile time and activity capture for field technicians. This implementation positions PPL Electric Utilities Hitachi Ventyx Mobile WFM as the operational system supporting field workforce coordination and task completion.
Configuration work centered on role-based mobile workflows and device-level configuration, with the Hitachi Ventyx Mobile WFM suite configured to support crew dispatch, mobile work order lifecycle steps and offline data capture consistent with Workforce Management best practices. A dedicated training program began prior to 2015 and continued into the deployment period, with a software trainer developing classroom and on-site training materials and delivering instruction for employees of all levels in the Ventyx Mobile Workforce Management suite of tools. Training included hands-on device sessions, workflow walkthroughs and user role differentiation to align field crews and supervisors with the new mobile processes.
Operational rollout was governed through coordinated workforce training and operations teams, using structured classroom and on-site sessions to drive adoption across field departments. Governance emphasized user-level readiness and process alignment, with training and documentation used as the primary change management levers for field operations and supervisory functions. The narrative links PPL Electric Utilities, Hitachi Ventyx Mobile WFM, Workforce Management and field workforce business functions, documenting a mobile workforce implementation supported by continuous role-based training.
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