List of IBM Control Desk for IT Assets Customers
Ibm
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
288300
$60.5B
Since 2010, our global team of researchers has been studying IBM Control Desk for IT Assets customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Control Desk for IT Assets for IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Control Desk for IT Assets for IT Asset Management (ITAM) include: Federal Reserve Bank of New York, a United States based Banking and Financial Services organisation with 3000 employees and revenues of $750.0 million, Fogelman Properties, a United States based Construction and Real Estate organisation with 450 employees and revenues of $230.0 million, Slovenian Ministry of Public Administration, a Slovenia based Government organisation with 550 employees and revenues of $110.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Control Desk for IT Assets, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Federal Reserve Bank of New York | Banking and Financial Services | 3000 | $750M | United States | IBM | IBM Control Desk for IT Assets | IT Asset Management (ITAM) | 2019 | n/a |
In 2019, the Federal Reserve Bank of New York implemented IBM Control Desk for IT Assets as its enterprise IT Asset Management platform, deploying it to support Software Asset Management activities. A contracting Software Asset Management Analyst was on assignment from June 2019 to December 2019 to create the overall plan for the SAM implementation and to supervise the deployment and initial operationalization of the tool.
The implementation of IBM Control Desk for IT Assets focused on publisher knowledge base creation and entitlement management, with entitlements researched from vendor contracts and prepared for bulk upload into the platform. Configuration work included building contract and licensing awareness for the bank, instituting entitlement reconciliation workflows, and performing QA on application records to align IBM Control Desk for IT Assets with the bank s application inventory and license data.
Integrations and operational coverage included feeding application information into the bank s Application Performance Management environment which runs on Hopex, and ingesting licensing and entitlement data derived from contract sources. Operational scope covered Software Asset Management, Application Management, and Process Management functions, and extended to telephone equipment and vendor telecom account oversight for vendors including AT&T, Verizon, and Spectrum.
Governance and process work included editing standards for Software Asset Management, Hardware Asset Management, and the Application Database, and creating operational processes for Software Audit, Telephone Equipment Management Escalation, and Vendor/TEM Management. The assignment also documented and resolved overdue telecommunications accounts, producing explicit outcomes reported by the bank of thirty thousand dollars in annual savings and over one hundred thousand dollars in cost avoidance, and embedding documented SAM governance into ongoing operational procedures.
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Fogelman Properties | Construction and Real Estate | 450 | $230M | United States | IBM | IBM Control Desk for IT Assets | IT Asset Management (ITAM) | 2020 | n/a |
In 2020, Fogelman Properties deployed IBM Control Desk for IT Assets to support IT Asset Management (ITAM) across its IT operations and support functions. The implementation was positioned to centralize management and monitoring of IT assets, enabling systematic evaluation of asset performance and the identification of defects that limit operational capacity.
IBM Control Desk for IT Assets was configured to provide consolidated asset inventory, lifecycle tracking, performance evaluation, and severity assessment workflows consistent with IT Asset Management (ITAM) capabilities. The platform’s configuration emphasized structured evaluation and rectification procedures for complex IT-related challenges, translating discovery into documented remediation actions and impact assessments.
Operational coverage focused on IT support and operations at Fogelman Properties, with governance established around severity classification, evaluation protocols, and remediation decision pathways. The rollout embedded automated monitoring and procedural evaluation into routine support workflows, aligning IT Asset Management (ITAM) practices with formalized incident-to-remediation processes.
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Slovenian Ministry of Public Administration | Government | 550 | $110M | Slovenia | IBM | IBM Control Desk for IT Assets | IT Asset Management (ITAM) | 2020 | Troia |
In 2020, the Slovenian Ministry of Public Administration deployed IBM Control Desk for IT Assets to consolidate management of its private cloud based IT services and assets. The implementation positions IBM Control Desk for IT Assets as the ministrys core IT Asset Management (ITAM) platform, centralizing inventory and lifecycle control for IT components that support citizen facing public services.
Troia served as the systems integrator for the rollout, configuring IBM Control Desk for IT Assets to deliver standard ITAM capabilities including asset lifecycle management, automated discovery and inventory, configuration tracking and service request orchestration. Workflows were configured to support service desk ticketing, work order coordination and routine asset reconciliation consistent with IT Asset Management (ITAM) functional patterns.
The deployment integrated the IBM Control Desk for IT Assets instance with the ministrys private cloud environment and internal service catalog to provide a single operational view of cloud hosted assets and corresponding service entitlements. Operational scope covered the ministrys central IT operations that underpin citizen services, with the system used to coordinate provisioning, incident response and asset state reporting across administrative teams.
Governance changes included the consolidation of asset record ownership and the introduction of standardized request to fulfillment workflows to reduce manual handoffs. The ministry reported that IBM Control Desk for IT Assets indirectly enabled faster response to citizen queries and contributed to cost reduction efforts as part of broader public service efficiency objectives.
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Buyer Intent: Companies Evaluating IBM Control Desk for IT Assets
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Control Desk for IT Assets. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Control Desk for IT Assets for IT Asset Management (ITAM) include:
- Estuate, a United States based Professional Services organization with 500 Employees
- Belastingdienst Nederland, a Netherlands based Government company with 30000 Employees
- Pragma Edge, a United States based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IBM Control Desk for IT Assets Coverage
IBM Control Desk for IT Assets is a IT Asset Management (ITAM) solution from IBM.
Companies worldwide use IBM Control Desk for IT Assets, from small firms to large enterprises across 21+ industries.
Organizations such as Federal Reserve Bank of New York, Fogelman Properties and Slovenian Ministry of Public Administration are recorded users of
IBM Control Desk for IT Assets for IT Asset Management (ITAM).
Companies using IBM Control Desk for IT Assets are most concentrated in Banking and Financial Services, Construction and Real Estate and Government, with adoption spanning over 21 industries.
Companies using IBM Control Desk for IT Assets are most concentrated in United States and Slovenia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Control Desk for IT Assets across Americas, EMEA, and APAC.
Companies using IBM Control Desk for IT Assets range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of IBM Control Desk for IT Assets include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Control Desk for IT Assets customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Asset Management (ITAM).