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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of ICRTouch TouchTakeaway Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Abbotsford Hotel Leisure and Hospitality 20 $2M United Kingdom ICRTouch ICRTouch TouchTakeaway Online Food Ordering System 2022 n/a In 2022, Abbotsford Hotel deployed ICRTouch TouchTakeaway as its Online Food Ordering System. The implementation installed ICRTouch TouchTakeaway on the hotel website using the touchtakeaway.net/store storefront, establishing a customer-facing ordering channel for takeaway and in-house dining. The deployment was scoped to the hotel site, aligning with small hospitality operations and enabling online menu presentation, item modifiers, pricing tiers, and scheduled collection windows. ICRTouch TouchTakeaway was configured to support core online ordering workflows, menu management, checkout and payment flows, and order notification and routing to kitchen and front-of-house staff, consistent with Online Food Ordering System capabilities. Integration scope was limited to website embedding and the TouchTakeaway web storefront, with operational coverage focused on food and beverage and takeaway operations at the single property. Governance centered on centralized menu update processes, order acceptance protocols for staff, and day-to-day handling procedures for digitally captured orders.
Deben Inns United Kingdom Leisure and Hospitality 240 $16M United Kingdom ICRTouch ICRTouch TouchTakeaway Online Food Ordering System 2020 CRS EPOS United Kingdom In 2020, Deben Inns United Kingdom deployed ICRTouch TouchTakeaway as an Online Food Ordering System at The Fox Inn Newbourne in Suffolk. The ICRTouch TouchTakeaway implementation was supplied and implemented by CRS EPOS United Kingdom, targeting local online drinks and nibbles orders and supporting both delivery and collection workflows for nearby customers. The deployment uses the TouchTakeaway Commander storefront to receive and process orders without requiring a full till installation, enabling order intake and fulfillment handling directly through the pub ordering site. Configuration emphasized menu management, order routing for collection and delivery, and a direct consumer checkout path that provides a 0% commission direct channel back to the pub. Operational coverage is scoped to operations and online ordering for The Fox Inn Newbourne, affecting front of house staff responsibilities for receipt, preparation, and local fulfillment of orders. Governance and rollout were managed by CRS EPOS United Kingdom, focused on provisioning the TouchTakeaway Commander storefront rather than a full POS footprint, and the implementation improved order handling while establishing a commission free direct ordering channel.
Inn Cornwall United Kingdom Leisure and Hospitality 100 $3M United Kingdom ICRTouch ICRTouch TouchTakeaway Online Food Ordering System 2020 Cornwall Scale & Equipment United Kingdom In 2020, Inn Cornwall United Kingdom deployed ICRTouch TouchTakeaway as an Online Food Ordering System across three pubs to enable doorstep delivery and contact free online ordering. The deployment targeted operational ordering and delivery workflows and was positioned to support local NHS discounting for staff, with early commerce results reported as approximately £15k gross in the first week. ICRTouch TouchTakeaway was configured as a webshop front end integrated into the vendor s EPoS ecosystem, leveraging TouchPoint and TouchOffice Web for order handling, menu provisioning, and fulfillment workflow orchestration. Configuration work focused on location level menus, modifier options, order routing to each pub, and fulfillment status updates to align online orders with onsite operations. The rollout was delivered with Cornwall Scale & Equipment United Kingdom as the SI VAR, and implemented across three Cornwall sites with scope centered on operations and front of house staff who manage order acceptance and delivery coordination. Governance included site level configuration and discount code controls to support the local NHS scheme, with ongoing alignment between the TouchTakeaway webshop and TouchOffice Web reporting for operational consistency.
Leisure and Hospitality 10 $1M United Kingdom ICRTouch ICRTouch TouchTakeaway Online Food Ordering System 2020 n/a
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