Dumbarton, G82 2PJ,
United Kingdom
Abbotsford Hotel Technographics
Abbotsford Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbotsford Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Abbotsford Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbotsford Hotel has purchased the following applications: HopSoftware for Hotel Property Management in 2021, Microsoft 365 for Collaboration in 2020, ICRTouch TouchTakeaway for Online Food Ordering System in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbotsford Hotel is running and its propensity to invest more and deepen its relationship with HopSoftware , ResDiary , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbotsford Hotel revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbotsford Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abbotsford Hotel Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HopSoftware | Legacy | HopSoftware | Hotel Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Abbotsford Hotel implemented HopSoftware as its Hotel Property Management application. The deployment embedded HopSoftware's online booking engine on the hotel's public website, enabling direct reservations through HopSoftware and providing a single application for booking intake and day to day property operations.
Functional coverage centers on reservation management and the online booking engine, configured to support front desk workflows, rate and availability control, guest profile management and basic housekeeping coordination. The implementation follows a compact cloud SaaS architecture, with the booking interface surfaced on the website and staff accessing HopSoftware for daily operations. Operational scope includes the front desk and reservations team with owner oversight, reflecting the hotel's 20 employee structure, and governance focused on aligning reservation and housekeeping processes through HopSoftware configuration.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICRTouch | Legacy | ICRTouch TouchTakeaway | Online Food Ordering System | eCommerce | n/a | 2022 | 2022 |
In 2022, Abbotsford Hotel deployed ICRTouch TouchTakeaway as its Online Food Ordering System. The implementation installed ICRTouch TouchTakeaway on the hotel website using the touchtakeaway.net/store storefront, establishing a customer-facing ordering channel for takeaway and in-house dining. The deployment was scoped to the hotel site, aligning with small hospitality operations and enabling online menu presentation, item modifiers, pricing tiers, and scheduled collection windows.
ICRTouch TouchTakeaway was configured to support core online ordering workflows, menu management, checkout and payment flows, and order notification and routing to kitchen and front-of-house staff, consistent with Online Food Ordering System capabilities. Integration scope was limited to website embedding and the TouchTakeaway web storefront, with operational coverage focused on food and beverage and takeaway operations at the single property. Governance centered on centralized menu update processes, order acceptance protocols for staff, and day-to-day handling procedures for digitally captured orders.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Abbotsford Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Abbotsford Hotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||