List of IFCA HotelX Customers
Petaling Jaya, 47301,
Malaysia
Since 2010, our global team of researchers has been studying IFCA HotelX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFCA HotelX for Hospitality ERP, Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFCA HotelX for Hospitality ERP, Hotel Property Management include: Bintang Collectionz Hotel Malaysia, a Malaysia based Leisure and Hospitality organisation with 60 employees and revenues of $3.0 million, MOV Hotel, a Malaysia based Leisure and Hospitality organisation with 17 employees and revenues of $2.0 million, Sugarbun Imperial Mall, a Malaysia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using IFCA HotelX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IFCA HotelX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bintang Collectionz Hotel Malaysia | Leisure and Hospitality | 60 | $3M | Malaysia | IFCA Software | IFCA HotelX | Hospitality ERP,Hotel Property Management | 2024 | n/a |
In 2024, Bintang Collectionz Hotel Malaysia implemented IFCA HotelX, a Hospitality ERP,Hotel Property Management application. The initial deployment targeted the Bintang Collectionz Hotel Kuala Lumpur property and prioritized centralising reservations and enabling mobile monitoring of inventory, as described on the vendor customer quote.
The implementation leverages IFCA HotelX core property management system capabilities, with inferred use of the PMS module, a mobile guest and staff app, and an accounting integration based on IFCA HotelX feature descriptions and the customer's feedback. Configuration work emphasized real time inventory visibility, reservation ledger consolidation, and standardized reporting dashboards to support operations and finance workflows.
Architecture choices reduced the hotel operation's dependence on on premise servers, reflecting a move to vendor delivered hosting and managed services described by the vendor. Accounting integration was implemented to synchronize revenue and posting flows between the property management functions and the hotel financial ledger, supporting front desk, reservations, operations, and finance processes.
Governance and operational changes focused on shifting reservation control and operational monitoring to the IFCA HotelX application, with mobile enablement for staff to monitor inventory and reservations on the go. Report improvements and reduced on premise server needs are cited outcomes from the vendor customer quote.
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MOV Hotel | Leisure and Hospitality | 17 | $2M | Malaysia | IFCA Software | IFCA HotelX | Hospitality ERP,Hotel Property Management | 2024 | n/a |
In 2024 MOV Hotel implemented IFCA HotelX. MOV Hotel Kuala Lumpur uses IFCA HotelX as Hospitality ERP,Hotel Property Management to digitalise reservations, front desk and finance processes for the property.
The deployment centers on core Property Management System capabilities, a guest self checkin app and OTA integrations to centralise booking capture and manage arrivals and postings to finance. Configuration work included room inventory and rate management, reservation workflow configuration and cashiering logic consistent with Hospitality ERP,Hotel Property Management functional expectations.
Integrations focus on channel connectivity to online travel agency channels and on linking front desk operations to finance reporting and operational workflows at the single Kuala Lumpur site. Operational coverage spans reservations, checkin and the finance function, with system records feeding nightly financial reporting and front office transaction logs.
Governance and rollout concentrated on aligning front office and finance team processes to the new application, instituting daily operational workflows and system access controls. MOV Hotel reports improvements in booking capture, reduced queues and lower IT costs according to vendor testimonials.
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Sugarbun Imperial Mall | Professional Services | 10 | $1M | Malaysia | IFCA Software | IFCA HotelX | Hospitality ERP,Hotel Property Management | 2023 | n/a |
In 2023 Sugarbun Imperial Mall implemented IFCA HotelX as its primary Hospitality ERP,Hotel Property Management solution to support front-desk operations and revenue management functions. IFCA HotelX was positioned to consolidate property management system capabilities with finance and reporting workflows for the single-property operation in Malaysia.
The deployment centered on PMS capabilities including reservation and check-in/check-out workflows, housekeeping task management and reporting and finance modules, inferred from IFCA HotelX product descriptions and the group testimonial. Configuration work emphasized operational modules for front-desk service orchestration, housekeeping status and room assignment, and centralized revenue and financial reporting.
Integrations were not specified in public sources, the implementation scope covered core hotel operations across front-desk, housekeeping and revenue/reporting processes at the Sugarbun Imperial Mall property in Malaysia. Business functions impacted included operations, revenue management, and finance and reporting, with the application serving as the operational system of record for property-level guest and room data.
Governance changes focused on standardizing PMS workflows and consolidating reporting cadence to enable consistent revenue management and operational tasking. Vendor testimonial cited improved staff efficiency and improved revenue management as observed outcomes following the IFCA HotelX implementation, these outcomes are reported by the hotel group in the vendor materials.
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