List of IFS Mobile Workforce Management Customers
IFS
Teknikringen 5, Box 1545,
Linkoping, x, 583 30,
Sweden
Linkoping, x, 583 30,
Sweden
46 13460 3600
Professional Services
7000
$1.7B
Since 2010, our global team of researchers has been studying IFS Mobile Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS Mobile Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS Mobile Workforce Management for Workforce Management include: Xcel Energy, a United States based Utilities organisation with 12000 employees and revenues of $13.44 billion, Southern California Gas Company, a United States based Utilities organisation with 4000 employees and revenues of $4.53 billion, Pepco, a United States based Utilities organisation with 1400 employees and revenues of $2.50 billion, Memphis Light, Gas and Water Division (MLGW), a United States based Utilities organisation with 2450 employees and revenues of $1.90 billion, FortisBC, a Canada based Utilities organisation with 2700 employees and revenues of $1.32 billion and many others.
Contact us if you need a completed and verified list of companies using IFS Mobile Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IFS Mobile Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adams-Columbia Electric Cooperative | Utilities | 77 | $40M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2012 | n/a |
In 2012 Adams-Columbia Electric Cooperative implemented IFS Mobile Workforce Management as its Workforce Management application. The deployment was positioned to extend the cooperative’s earlier AVL investments and to bring mobile work execution and crew coordination into a single workforce management layer.
The implementation focused on core workforce management capabilities, configured to support mobile crew dispatch, service order orchestration, workforce scheduling, and mobile data capture. The IFS Mobile Workforce Management deployment emphasized map-based visualization and GPS-enabled crew location to enable dispatchers and supervisors to view vehicle positions alongside service work, consistent with typical Workforce Management functional workflows.
Integrations were planned and executed to align field execution with enterprise systems, leveraging AVL feeds and the utility’s customer information system for service order visibility and status updates across field and office. Operational scope covered field operations across the cooperative’s 12 county service territory, with coordination between dispatch, support services, and field crews to centralize order assignment and real-time status reporting.
Governance followed a multiphased rollout strategy to incrementally add mobile capabilities and link service orders to field execution, with Support Services leadership overseeing adoption. The program delivered fuller visibility into vehicle activities and faster field responsiveness as noted by operations leadership, while providing a platform to accommodate subsequent mobility initiatives.
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Albuquerque Water Utility Authority | Utilities | 635 | $360M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2024 | n/a |
In 2024, Albuquerque Water Utility Authority implemented IFS Mobile Workforce Management. The IFS Mobile Workforce Management application, classified as Workforce Management, is configured to support field inspection workflows required by the EPA Lead and Copper Rule Revisions LCRR and ongoing updates to the service line inventory and replacement plan submitted to the New Mexico Environment Department on October 16, 2024.
Deployment scope targets Field Divisions Distribution and Meter Operations as primary users, reflecting operational responsibilities for visual inspections, meter change outs, box and valve replacement initiatives, and preventative maintenance scheduling. The implementation configures mobile dispatch and work order lifecycle management to enable paperless real time capture of inspection findings, field activity dispatch, status updates, and completion closures consistent with Workforce Management capabilities.
The Water Authority environment includes Maximo for work order and asset management and a Customer Care and Billing system, and the organization has used Clevest to bridge those systems for mobile field workflows. The IFS Mobile Workforce Management deployment is positioned to coexist with those systems and to centralize mobile work execution while maintaining the historical operational pattern where Clevest supported scheduling and recording of preventative maintenance activities.
Operational coverage aligns with ongoing capital and rehabilitation programs including sanitary sewer interceptor evaluation and replacement work funded in the Fiscal Year 2025 budget at 18.2 million, and workflows support inspection and maintenance sequencing for assets at risk from hydrogen sulfide corrosion. Governance emphasizes iterative updates to the service line inventory and replacement plan as required by LCRR and Lead and Copper Rule Improvements LCRI, with field level work order control moved to mobile execution to streamline inspection reporting.
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Bluebonnet Electric Cooperative | Utilities | 300 | $365M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2011 | n/a |
In 2011 Bluebonnet Electric Cooperative implemented IFS Mobile Workforce Management as a core Workforce Management deployment to mobilize field operations across its 14 county service territory. The implementation formed part of a multi-year program to enable paperless workflows for 31 service order types and to close the operational gap between dispatch and crews across more than 3,800 square miles of coverage.
The IFS Mobile Workforce Management rollout delivered wireless dispatching and crew mobile applications with real-time status updates, the ability for crews to create and close orders in the field, and support for attaching photographs and external documentation to work orders. The implementation included encrypted customer data handling to align with Red Flags compliance requirements and standard field validation logic to reduce data entry errors at the point of service.
Architecturally the program used real-time wireless communications to push assignments to vehicles, equipping an initial fleet of approximately 80 vehicles with in-cab computing devices and integrating order lifecycle data back into enterprise systems. The deployment included explicit integration points into the enterprise SAP R/3 system and the utility GIS to synchronize orders, assets and meter information, and it supported contractor coordination when additional crews were mobilized.
Bluebonnet executed the project in a phased rollout, launching six high priority order types first and adding roughly one order type per month through subsequent phases, with a cross functional team representing operations engineering GIS and IT managing configuration and operational acceptance. The program planned a final phase to complete the remaining order types in early 2012 and institutionalized emergency readiness through annual mock events and an adaptable Emergency Response Plan.
Results documented during and after the rollout are explicit, including a 50 to 60 percent faster order closure rate, an 80 to 90 percent reduction in radio traffic, a reduction in administrative headcount for order closure from seven to five, and an operational throughput of more than 2,500 work orders per month. The deployed IFS Mobile Workforce Management system was credited with enabling rapid restoration during the September 2011 wildfires, supporting coordination of hundreds of staff and 450 external contractors, and helping restore service to thousands of meters in roughly three weeks while maintaining ongoing member service operations.
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Brunswick Electric Membership Corporation | Utilities | 200 | $182M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2019 | n/a |
In 2019, Brunswick Electric Membership Corporation implemented IFS Mobile Workforce Management within a Workforce Management initiative. The utility spent three to four months scoping requirements and investigating peer approaches to manipulate and present AMI data in more intelligent, consumable formats before engaging with IFS, and the NRTC recommended IFS and facilitated BEMC’s attendance at IFS’s annual User Group meeting which led to formal engagement.
Deployment focused on core Workforce Management capabilities in IFS Mobile Workforce Management, including work order management, mobile field execution for crews, dispatch and scheduling, and mobile data capture to support AMI-driven decision workflows. The solution was configured to present AMI-derived meter and interval data in operational views so field technicians could access meter events and assigned work through mobile devices, with data-modeling and workflow templates aligned to meter analytics use cases.
The implementation incorporated ingestion and normalization of AMI data feeds into IFS Mobile Workforce Management to create a single operational view for field operations and meter services. Operational coverage centered on field operations and meter services where dispatch, crew scheduling and field execution workflows were instrumented to consume AMI insights, with a mobile client linked to a centralized IFS application server to support field connectivity and work order lifecycle management.
Rollout was phased and governance emphasized standardizing field workflows and data presentation for AMI use cases, informed by the initial scoping period and by insights from industry events and the IFS user community. The NRTC recommendation and early engagement with IFS shaped configuration choices and initial training, with program governance focused on aligning field crew processes and meter operations to the new Workforce Management platform.
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Caddo Electric Cooperative | Utilities | 100 | $16M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2012 | n/a |
In 2012, Caddo Electric Cooperative implemented IFS Mobile Workforce Management as its Workforce Management solution to improve field workforce coordination and operational visibility. The deployment was targeted at improving dispatch, crew coordination, and realtime status reporting across operations supporting outage response and field service activities.
IFS Mobile Workforce Management was configured to support mobile crew scheduling, work order dispatch, field data capture, and mobile workforce visibility consistent with standard Workforce Management capabilities. The implementation emphasized browser and mobile access for crews, enabling field status updates, crew assignments, and time capture workflows to be completed at the point of work.
Separately, Caddo deployed an Automatic Vehicle Location solution from Clevest that was integrated with Milsoft DisSpatch outage management system to provide GPS-based, map-centric vehicle tracking and outage-aware crew positioning. Clevest’s Smart Meter Exchange was also in use to streamline meter deployment for the cooperative’s AMI project, creating parallel investments in field automation and outage management. These systems collectively covered operations and field crews across Caddo Electric Cooperative’s service territory in Oklahoma.
Governance and process alignment focused on connecting the field and the office through realtime location and status feeds, allowing dispatch and operations staff to identify the closest crew to tasks, monitor task progress, and coordinate safer outage responses. Explicit outcomes reported by the cooperative included improved visibility into field operations, faster and safer outage response through the Clevest and Milsoft integration, and enhanced crew support and customer service driven by integrated field automation and workforce management tooling.
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Utilities | 150 | $25M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2013 | n/a |
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Utilities | 70 | $69M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2012 | n/a |
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Utilities | 194 | $255M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2015 | n/a |
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Utilities | 189 | $450M | United States | IFS | IFS Mobile Workforce Management | Workforce Management | 2015 | n/a |
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Utilities | 400 | $375M | Canada | IFS | IFS Mobile Workforce Management | Workforce Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating IFS Mobile Workforce Management
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IFS Mobile Workforce Management Coverage
IFS Mobile Workforce Management is a Workforce Management solution from IFS.
Companies worldwide use IFS Mobile Workforce Management, from small firms to large enterprises across 21+ industries.
Organizations such as Xcel Energy, Southern California Gas Company, Pepco, Memphis Light, Gas and Water Division (MLGW) and FortisBC are recorded users of
IFS Mobile Workforce Management for Workforce Management.
Companies using IFS Mobile Workforce Management are most concentrated in Utilities, with adoption spanning over 21 industries.
Companies using IFS Mobile Workforce Management are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IFS Mobile Workforce Management across Americas, EMEA, and APAC.
Companies using IFS Mobile Workforce Management range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 41.67%, large organizations with 1,001-10,000 employees - 20.83%, and global enterprises with 10,000+ employees - 4.17%.
Customers of IFS Mobile Workforce Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IFS Mobile Workforce Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.