List of IIRIS Core GI Claims Customers
Assuretech Business Solutions
Technopark Trivandrum, Thejaswini, L-10(A, Technopark Campus,
Thiruvananthapuram, 695581,
India
Thiruvananthapuram, 695581,
India
91 47 1309 0100
Professional Services
160
$2M
Since 2010, our global team of researchers has been studying IIRIS Core GI Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IIRIS Core GI Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IIRIS Core GI Claims for Insurance Claims Management include: Sukoon Insurance, a United Arab Emirates based Insurance organisation with 2000 employees and revenues of $1.70 billion, Orient Takaful PJSC, a United Arab Emirates based Insurance organisation with 100 employees and revenues of $290.0 million, National General Insurance Co. PJSC, a United Arab Emirates based Insurance organisation with 500 employees and revenues of $188.0 million, Al Sagr National Insurance, a United Arab Emirates based Insurance organisation with 315 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using IIRIS Core GI Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Sagr National Insurance | Insurance | 315 | $160M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI Claims | Insurance Claims Management | 2020 | n/a |
In 2020 Al Sagr National Insurance implemented IIRIS Core GI Claims to centralize Insurance Claims Management for its claims operations. The engagement is listed on the vendor site for Assuretech Business Solutions and identifies IIRIS Core GI Claims as the primary application supporting claims lifecycle activities.
IIRIS Core GI Claims was configured to deliver core general insurance claims capabilities including claims intake and registration, workflow driven adjudication, configurable business rule automation, document management and claims payment orchestration. The implementation emphasized role based access and claims workflow orchestration consistent with Insurance Claims Management functional expectations, enabling standardized triage, assessment and settlement processes.
Operational coverage focused on the insurer s claims function with cross functional touchpoints into underwriting and finance for reserve tracking and payment control. Governance included implementation of structured workflow and approval gates to formalize claim handling and to enforce claims governance and auditability across the lifecycle. The vendor listing confirms a production deployment by Assuretech Business Solutions supporting Al Sagr National Insurance s Insurance Claims Management business function.
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National General Insurance Co. PJSC | Insurance | 500 | $188M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI Claims | Insurance Claims Management | 2021 | n/a |
In 2021, National General Insurance Co. PJSC implemented IIRIS Core GI Claims from Assuretech Business Solutions. IIRIS Core GI Claims was configured as an Insurance Claims Management application and deployed alongside Assuretech's core general, medical, and portal systems, a deployment praised by Sanjay Banerjee, Head of IT at NGI.
The implementation concentrated on standard claims lifecycle capabilities, with IIRIS Core GI Claims configured for claim intake, adjudication, automated workflow routing, medical case review, provider management, and customer portal case tracking. Configuration work emphasized rules-based adjudication and document-driven case management to support both general insurance and medical claim types.
Operational integration connected the IIRIS Core GI Claims instance to NGI's general insurance processing stream, medical review workflows, and the customer-facing portal, enabling case data synchronization and document exchange between claims, medical review, and customer service teams. The deployment covered NGI's UAE operations and centered on orchestration of cross-functional handoffs rather than isolated point solutions.
Governance was structured with configuration ownership shared between IT and claims operations, and rollout targeted claims, medical review, and customer service teams to align workflow changes with operating procedures. Sanjay Banerjee provided a testimonial endorsing Assuretech's deployment of the core general, medical, and portal systems, reflecting executive-level acceptance of the Insurance Claims Management implementation.
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Orient Takaful PJSC | Insurance | 100 | $290M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI Claims | Insurance Claims Management | 2021 | n/a |
In 2021, Orient Takaful PJSC implemented IIRIS Core GI Claims in the Insurance Claims Management category. The engagement centered on a structured review of medical claims processed by Third Party Administrators NextCare and NAS, using a data dump of 2021 medical claims exported from the IIRIS insurance system. Sample selection comprised 40 network direct billing claims and 40 reimbursement claims for each TPA, and necessary privileges were provisioned in the form of specific usernames and passwords to access TPA portals for record-level validation.
The implementation emphasized core claims management capabilities such as claim type identification, eligibility validation, adjudication workflows for network direct billing and reimbursement, invoice and provider verification, and timeliness checks. Review activities mapped the fields in TPA systems that identify reimbursement versus network claims, traced the process flow for an insured seeking treatment through a network provider including how eligibility is validated and approval communicated through the portal, and examined controls that enforce policy limits on claim amounts and covered treatment types.
Operational reconciliations relied on extracts from IIRIS Core GI Claims together with direct access to NextCare and NAS portals using assigned credentials to reconcile records, confirm provider network applicability, and validate third party invoices as proof of service. The scope targeted medical claims processed in 2021 and involved claims operations and audit functions to assess cross-system consistency, authorization rules for approving treatments recorded in TPA systems, and adherence to specified claim reporting timelines.
Governance review concentrated on verification points required for Insurance Claims Management, including whether a member is covered under the policy, whether treatments fall within policy conditions, whether service providers are in the applicable network, whether claimed amounts are within policy limits, whether provider invoices support the claims, how approval authority is controlled in the TPA systems, and whether claims were reported within the specified timeframes. The record-level approach positioned IIRIS Core GI Claims as the authoritative export source used to support claims audit and operational validation.
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Sukoon Insurance | Insurance | 2000 | $1.7B | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI Claims | Insurance Claims Management | 2019 | n/a |
In 2019 Sukoon Insurance implemented IIRIS Core GI Claims as its primary Insurance Claims Management application. The deployment focused on the Motor Claims Recovery function and centralized registration and processing of third-party and inward claims across Sukoon Insurance operations in the United Arab Emirates.
IIRIS Core GI Claims was configured to support claims registration and exchange workflows, third-party inward claim management, formal recovery intimation processes, and fraud waste and abuse identification during claim intake. Financial processing capabilities were instrumented within the IIRIS-Assuretech platform to handle debit and credit note processing, payments to insured parties and third parties, and dispute handling for incorrect third-party liability approvals.
Operational coverage emphasized case management and reporting, with monthly recovery claim exchanges, weekly and monthly dashboard generation, and status updates used by the Motor Claims Recovery team. The solution supported customer experience processes including First Response Time improvements through timely acknowledgements and case communications, and it was used to produce recovery performance summaries for line managers.
Governance and process controls were formalized around Standard Operating Procedures and regular reviews, including quarterly outstanding claims reviews to close time-barred cases and reduce reserves. The implementation included explicit operational targets that were managed inside IIRIS Core GI Claims, such as a target of resolving 90% of outstanding recovery claims within 18 months and maintaining repair rejection rates below 5%, with ongoing team training and compliance monitoring administered by Sukoon Insurance and Assuretech Business Solutions.
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Buyer Intent: Companies Evaluating IIRIS Core GI Claims
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IIRIS Core GI Claims Coverage
IIRIS Core GI Claims is a Insurance Claims Management solution from Assuretech Business Solutions.
Companies worldwide use IIRIS Core GI Claims, from small firms to large enterprises across 21+ industries.
Organizations such as Sukoon Insurance, Orient Takaful PJSC, National General Insurance Co. PJSC and Al Sagr National Insurance are recorded users of
IIRIS Core GI Claims for Insurance Claims Management.
Companies using IIRIS Core GI Claims are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using IIRIS Core GI Claims are most concentrated in United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IIRIS Core GI Claims across Americas, EMEA, and APAC.
Companies using IIRIS Core GI Claims range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of IIRIS Core GI Claims include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IIRIS Core GI Claims customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.