List of IMS Enterprises PayYourUtilitiesOnline.com Customers
Florence, 35630, AL,
United States
Since 2010, our global team of researchers has been studying IMS Enterprises PayYourUtilitiesOnline.com customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IMS Enterprises PayYourUtilitiesOnline.com for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IMS Enterprises PayYourUtilitiesOnline.com for Utilities Customer Care and Billing include: Walker County, AL, a United States based Government organisation with 120 employees and revenues of $11.0 million, Town Of Eatonville, FL, a United States based Government organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using IMS Enterprises PayYourUtilitiesOnline.com, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Town Of Eatonville, FL | Government | 30 | $4M | United States | IMS Enterprises, a division of Harris Local Government | IMS Enterprises PayYourUtilitiesOnline.com | Utilities Customer Care and Billing | 2013 | n/a | In 2013 Town Of Eatonville, FL implemented IMS Enterprises PayYourUtilitiesOnline.com to support Utilities Customer Care and Billing for municipal water services. The deployment used IMS Enterprises, a division of Harris Local Government, to deliver a web-accessible utility billing and customer portal tailored to the town's small government operations. The implementation focused on core Utilities Customer Care and Billing capabilities, including customer account management, bill generation and cycle configuration, cashiering and payment posting, and online payment acceptance through the PayYourUtilitiesOnline.com portal. Operational configuration emphasized account verification workflows and clerical posting processes, reflecting the town's practice where a Billing Specialist receives, verifies, and posts all utility billing payments for residential and commercial accounts and compiles and enters monthly water readings into the IMS utility billing system. Operational responsibility and governance centered on the municipal utility billing function, with the Billing Specialist acting as the front-line contact for in-person and telephone customer service, cash handling, and record maintenance. The system was configured to centralize billing, payments, meter reading entry, and customer service records within IMS Enterprises PayYourUtilitiesOnline.com, supporting routine clerical, verification, and posting processes used by the Town Of Eatonville, FL utility billing team. | |
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Walker County, AL | Government | 120 | $11M | United States | IMS Enterprises, a division of Harris Local Government | IMS Enterprises PayYourUtilitiesOnline.com | Utilities Customer Care and Billing | 2020 | n/a | In 2020 Walker County, AL implemented IMS Enterprises PayYourUtilitiesOnline.com as its customer facing online payment portal for municipal utilities. The deployment placed IMS Enterprises PayYourUtilitiesOnline.com on the county website to provide residents with self service account access and payment capabilities aligned to the Utilities Customer Care and Billing category. Configuration concentrated on online account access, bill presentment, and payment capture modules, including recurring payment enrollment and payment history visibility, reflecting standard Utilities Customer Care and Billing functional workflows. The implementation configured customer facing workflows for billing inquiries and electronic receipts while aligning portal navigation to county service requirements. Operational scope focused on Walker County customer service and utility billing functions, with the application instrumented on the public website to serve resident account holders. Governance centered on county control of the public portal and operational processes for payment posting and receipt reconciliation, enabling the county to manage customer care touchpoints through the IMS Enterprises PayYourUtilitiesOnline.com instance. |
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