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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of IMS Enterprises PayYourUtilitiesOnline.com Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Town Of Eatonville, FL Government 30 $4M United States IMS Enterprises, a division of Harris Local Government IMS Enterprises PayYourUtilitiesOnline.com Utilities Customer Care and Billing 2013 n/a In 2013 Town Of Eatonville, FL implemented IMS Enterprises PayYourUtilitiesOnline.com to support Utilities Customer Care and Billing for municipal water services. The deployment used IMS Enterprises, a division of Harris Local Government, to deliver a web-accessible utility billing and customer portal tailored to the town's small government operations. The implementation focused on core Utilities Customer Care and Billing capabilities, including customer account management, bill generation and cycle configuration, cashiering and payment posting, and online payment acceptance through the PayYourUtilitiesOnline.com portal. Operational configuration emphasized account verification workflows and clerical posting processes, reflecting the town's practice where a Billing Specialist receives, verifies, and posts all utility billing payments for residential and commercial accounts and compiles and enters monthly water readings into the IMS utility billing system. Operational responsibility and governance centered on the municipal utility billing function, with the Billing Specialist acting as the front-line contact for in-person and telephone customer service, cash handling, and record maintenance. The system was configured to centralize billing, payments, meter reading entry, and customer service records within IMS Enterprises PayYourUtilitiesOnline.com, supporting routine clerical, verification, and posting processes used by the Town Of Eatonville, FL utility billing team.
Walker County, AL Government 120 $11M United States IMS Enterprises, a division of Harris Local Government IMS Enterprises PayYourUtilitiesOnline.com Utilities Customer Care and Billing 2020 n/a In 2020 Walker County, AL implemented IMS Enterprises PayYourUtilitiesOnline.com as its customer facing online payment portal for municipal utilities. The deployment placed IMS Enterprises PayYourUtilitiesOnline.com on the county website to provide residents with self service account access and payment capabilities aligned to the Utilities Customer Care and Billing category. Configuration concentrated on online account access, bill presentment, and payment capture modules, including recurring payment enrollment and payment history visibility, reflecting standard Utilities Customer Care and Billing functional workflows. The implementation configured customer facing workflows for billing inquiries and electronic receipts while aligning portal navigation to county service requirements. Operational scope focused on Walker County customer service and utility billing functions, with the application instrumented on the public website to serve resident account holders. Governance centered on county control of the public portal and operational processes for payment posting and receipt reconciliation, enabling the county to manage customer care touchpoints through the IMS Enterprises PayYourUtilitiesOnline.com instance.
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