List of In-House Absence Management Customers
Pleasanton, 94566 , FL,
United States
Since 2010, our global team of researchers has been studying In-House Absence Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased In-House Absence Management for Absence and Leave Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using In-House Absence Management for Absence and Leave Management include: Lincoln Financial, a United States based Banking and Financial Services organisation with 11024 employees and revenues of $11.71 billion, Sun Life United States, a United States based Insurance organisation with 8500 employees and revenues of $9.57 billion, Toptal, a United States based Professional Services organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using In-House Absence Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lincoln Financial | Banking and Financial Services | 11024 | $11.7B | United States | In-House Applications | In-House Absence Management | Absence and Leave Management | 2017 | n/a |
In 2017, Lincoln Financial implemented In-House Absence Management as an internal Absence and Leave Management capability supporting HR and benefits workflows in the United States. The implementation is recorded as an HR process area deployment for leave administration and integrated claims and absence tracking, and the In-House Absence Management application operates absence-related APIs and services to support those workflows.
The configuration emphasizes core absence and leave modules, including leave entitlement and balance tracking, claims and case tracking tied to absence events, workflow orchestration for approvals and documentation, and reporting for HR operations. In-House Absence Management was configured to expose API services for programmatic lookups and status updates, reflecting a services-oriented architecture typical for enterprise absence tooling.
Integrations are centered on HR and benefits workflows, with the record indicating direct API and service connections that feed absence status and claims information into HR processes. Operational scope is focused on the United States and on HR and benefits functional areas, with the application supporting centralized absence data and process orchestration across those teams.
Governance of the implementation was organized within the HR process area, with configured approval flows and claims routing embedded in the application to align leave administration and benefits adjudication. The narrative reflects an in-house built Absence and Leave Management solution, instrumented for API driven integration with Lincoln Financials HR and benefits operations.
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Sun Life United States | Insurance | 8500 | $9.6B | United States | In-House Applications | In-House Absence Management | Absence and Leave Management | 2021 | Fineos |
In 2021, Sun Life United States launched an In-House Absence Management application in the Absence and Leave Management category. The in-house application centralizes paid and unpaid leave processing and is positioned as an HR and benefits focused absence and disability management capability serving multi-state operations in the United States.
The In-House Absence Management solution implements claimant intake and case management workflows, coordinated absence and disability management processes, an embedded rules capability for federal and state leave including FMLA and PFML, and compliance reporting for multi-state employers. The solution provides a single claimant experience intended to streamline HR and benefits team interactions and consolidate leave entitlement and documentation handling.
Architecturally the deployment is an in-house application powered by the FINEOS IDAM platform, with Fineos listed as the platform partner in the implementation. The configuration centralizes statutory leave logic and compliance reporting within the FINEOS IDAM integration layer, enabling consistent business rules and reporting across jurisdictions. The integration with FINEOS IDAM is used to deliver absence lifecycle orchestration and disability claim coordination.
Design and rollout were informed by employer and employee feedback to optimize user experience and operational workflows for HR and benefits teams. Operational coverage explicitly targets United States multi-state clients and the HR and benefits functions that manage leave and disability. Governance focuses on centralized claimant processing, rules administration, and consolidated compliance reporting workflows.
The implementation improved employer and employee experience and enhanced compliance reporting for multi-state clients, outcomes identified in the deployment announcement. Sun Life United States operates the In-House Absence Management application as its internally managed Absence and Leave Management capability.
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Toptal | Professional Services | 1000 | $250M | United States | In-House Applications | In-House Absence Management | Absence and Leave Management | 2018 | n/a |
In 2018, Toptal implemented In-House Absence Management, an internally developed time-off application known internally as PTO Ninja. The In-House Absence Management solution sits in the Absence and Leave Management category and was deployed to support People Operations for Toptal’s globally distributed workforce. The deployment is operated and maintained by internal engineering and People Operations teams and is used across regions to manage discretionary and DTO requests.
Functionally, PTO Ninja centralizes time-off request intake, approval workflows, manager visibility dashboards, and team calendar aggregation. The application integrates directly with Slack and corporate calendar services to surface requests, deliver notifications, update team calendars, and enable notification-driven approvals, while automating status updates and handoffs between approvers. These capabilities align with standard Absence and Leave Management workflows such as request submission, approval routing, calendar synchronization, and manager acknowledgement.
Rollout and operational ownership remained with People Operations, which established standardized request and approval workflows and process automation to support distributed teams. The stated objectives for the In-House Absence Management deployment were to streamline time-off requests and improve manager visibility and handoffs across regions.
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Buyer Intent: Companies Evaluating In-House Absence Management
- Alliant Insurance Services, a United States based Insurance organization with 14000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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