List of Infor CloudSuite Public Sector SCM Customers
New York, 10011, NY,
United States
Since 2010, our global team of researchers has been studying Infor CloudSuite Public Sector SCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite Public Sector SCM for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite Public Sector SCM for Supply Chain Management include: Watercare Services Limited, a New Zealand based Utilities organisation with 1100 employees and revenues of $640.0 million, Elsinore Valley Water District, a United States based Utilities organisation with 165 employees and revenues of $67.0 million, Riverina Water Australia, a Australia based Utilities organisation with 40 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite Public Sector SCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor CloudSuite Public Sector SCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elsinore Valley Water District | Utilities | 165 | $67M | United States | Infor | Infor CloudSuite Public Sector SCM | Supply Chain Management | 2016 | n/a |
In 2016, Elsinore Valley Water District implemented Infor CloudSuite Public Sector SCM to address Supply Chain Management needs alongside finance and payroll modernization. The deployment began with adoption of Infor CloudSuite Financials and Supply Management, and the district subsequently adopted Infor Global HR Payroll as a beta customer to extend payroll capability across the organization.
The implementation encompassed core Financials and Supply Management functionality, and the Infor Global HR Payroll module for payroll processing. Configuration emphasized standard supply chain workflows such as supplier management, procurement orchestration, invoice processing, and payroll processing automation, aligning operational controls across finance, procurement, and HR functions.
The solution was delivered on Infor multi tenant cloud architecture, with a staged migration that completed when the final module moved in January 2020. The cutover eliminated many legacy interfaces, consolidating integrations into the cloud suite and centralizing transactional flows for the California water authority, covering finance, payroll, and supply operations across the district.
Rollout followed a phased approach with beta payroll adoption, module by module migration, and governance changes to centralize processes and reduce interface sprawl. Outcomes reported by the district include payroll efficiency gains of 50–60 percent and elimination of numerous legacy interfaces following the multi tenant migration.
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Riverina Water Australia | Utilities | 40 | $20M | Australia | Infor | Infor CloudSuite Public Sector SCM | Supply Chain Management | 2023 | n/a |
In 2023, Riverina Water Australia implemented Infor CloudSuite Public Sector SCM. The deployment included Infor Financials & Supply Management, CIS Billing and EPM to modernize billing, financials and customer self service across the Riverina region of New South Wales. Phase one went live in July 2023 and delivered faster certificate turnaround and mobile meter reading input, with the initial deployment producing measurable ROI.
The implementation used Infor CloudSuite Public Sector SCM to address Supply Chain Management alongside core billing and enterprise performance management workflows, centralizing invoicing, meter data capture and financial close capabilities. Operational coverage targeted finance, customer service and field operations, with mobile meter reading embedded into frontline workflows to accelerate certificate processing. Governance followed a phased rollout approach and configuration focus on the Infor Financials & Supply Management modules, CIS Billing and EPM to align billing, customer self service and financial reporting.
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Watercare Services Limited | Utilities | 1100 | $640M | New Zealand | Infor | Infor CloudSuite Public Sector SCM | Supply Chain Management | 2017 | n/a |
In 2017, Watercare Services Limited implemented Infor CloudSuite Public Sector SCM to transform customer management, billing and asset management across Auckland. The deployment used Infor CloudSuite Public Sector SCM within the Supply Chain Management category to consolidate customer-facing workflows and utility asset records.
Implementation centered on customer management, billing and asset management modules, configured to support utility-specific master data for customers, meters and assets. Configuration work emphasized billing automation, customer account lifecycle workflows and an authoritative asset register to reduce manual reconciliation and paper-based processes.
The solution was provisioned as a cloud-hosted Infor CloudSuite deployment, centralizing data across Auckland sites and enabling shared service operations for customer service, billing and asset teams. Operational coverage included customer operations, finance billing teams and asset management groups, aligning those business functions on a single Supply Chain Management platform.
Governance changes consolidated customer management processes and standardized billing workflows to reduce manual customer operations. Watercare reported substantial savings and a reduction in manual customer operations following the Infor CloudSuite Public Sector SCM implementation.
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