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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Infor SmartStream Payroll Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Elsinore Valley Water District Utilities 165 $67M United States Infor Infor SmartStream Payroll Payroll 2019 n/a In 2019, Elsinore Valley Water District was a beta customer for Infor SmartStream Payroll and began a cloud migration of its payroll to support a remote workforce, targeting a go-live on the first pay period in January 2020. The engagement centered on the Payroll function and was part of a public-sector HR and payroll rollout in the United States. Configuration work focused on core payroll processing, payroll calculation and tax engines, and consolidation of external interfaces, consistent with Payroll category capabilities. The implementation reduced the number of active payroll interfaces, reported as eliminating approximately 70 percent of payroll interfaces, and strengthened compliance and payroll controls. Operational coverage included Human Resources and Payroll operations at Elsinore Valley Municipal Water District, with deployment sequencing aligned to the January 2020 payroll calendar. According to vendor communications, the rollout delivered reported efficiency gains, including a 50 to 60 percent improvement in payroll processing time and stronger compliance, aligning the Infor SmartStream Payroll cloud deployment with public-sector payroll operational requirements.
Michael Garron Hospital Healthcare 2600 $332M Canada Infor Infor SmartStream Payroll Payroll 2017 n/a In 2017 Michael Garron Hospital implemented Infor SmartStream Payroll as its primary Payroll application to centralize payroll operations for a 2,600 employee acute care organization in Canada. The deployment targeted hospital payroll and HR administrative functions, establishing a single payroll application instance to manage regular pay cycles and statutory payroll processing. The implementation of Infor SmartStream Payroll encompassed core payroll processing, tax calculation and statutory compliance, pay-cycle orchestration, payroll accounting interfaces, and pay distribution workflows such as direct deposit and garnishment handling. All weekly maintenance tasks are performed in SmartStream, indicating operational ownership of payroll runs, adjustments, and record maintenance within the application. Configuration and governance incorporated Hospital HR Benchmarking Survey inputs, Saratoga benchmarking data and other required surveys to align pay rules and payroll policies with sector practices. Operational scope emphasized payroll and HR departments, with process controls and routine maintenance procedures implemented to sustain ongoing payroll administration in Infor SmartStream Payroll.
San Gabriel Valley Water Co Utilities 247 $25M United States Infor Infor SmartStream Payroll Payroll 2021 RPI Consultants In 2021 San Gabriel Valley Water Co implemented Infor SmartStream Payroll as part of an Infor CloudSuite deployment. Infor SmartStream Payroll is implemented within the broader Infor CloudSuite footprint to address Payroll alongside Infor Global Human Resources and Financials & Supply Management. The implementation consolidated HR, payroll and finance process workflows, centralizing employee master data and payroll processing logic within the deployed Infor Global Human Resources and Financials & Supply Management modules. Payroll module usage is inferred from the GHR and FSM go live, and configuration work focused on aligning pay elements, payroll calendars and payroll posting rules with the CloudSuite data model. Standard payroll capabilities typical of the category were applied to support payroll calculation, deductions and journal preparation. The deployment was delivered with Infor partner RPI Consultants in the United States region, integrating payroll processing with CloudSuite financials and HR modules to ensure unified employee records and journal posting into the financial ledger. Integrations remained internal to the CloudSuite stack, connecting payroll calculation outputs to financial posting routines and HR master data for benefits and tax attributes. Operational scope covered payroll, HR and finance departments across the organization, with governance centered on centralized payroll processing, unified employee record management and coordinated payroll to ledger workflows. Rollout sequencing was aligned to the Infor Global Human Resources and Financials & Supply Management go live to ensure payroll configuration referenced consolidated HR and finance master data.
Manufacturing 1100 $300M United States Infor Infor SmartStream Payroll Payroll 2021 Nordic Consulting Partners
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