List of Insta By Practo Customers

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Cloud nine hospital	Healthcare	1480	$100M	India	Practo	Insta By Practo	Medical Practice Management	2015	n/a	In 2015, Cloud nine hospital implemented Insta By Practo across its India network to digitize maternity-focused hospital operations. The deployment used the Medical Practice Management solution to unify appointment scheduling, electronic medical records, outpatient and inpatient workflows, and billing across multiple sites. Module usage included electronic medical records EMR, OPD and IPD management, appointment scheduling, and billing, consistent with Practo and Insta product descriptions and acquisition materials. Configuration work focused on clinical documentation templates for maternity care, scheduling queues for outpatient clinics, inpatient admission and discharge workflows, and consolidation of billing ledgers under a single hospital information management system. Operational coverage extended to maternity wards, outpatient clinics, and inpatient services within the Cloud nine hospital India network, with Insta By Practo serving as the central Medical Practice Management platform. Governance and process changes emphasized standardizing OPD and IPD workflows and centralizing patient records to support coordinated clinical and administrative operations across sites.
DaVita Malaysia	Healthcare	350	$20M	Malaysia	Practo	Insta By Practo	Medical Practice Management	2015	n/a	In 2015, DaVita Malaysia implemented Insta By Practo. The implementation used Insta By Practo within the Medical Practice Management category to support dialysis clinic operations referenced in Practo materials for DaVita operations in India and Malaysia, with a primary focus on scheduling, clinical records, and billing workflows. Insta By Practo was configured to deliver dialysis-specific scheduling capabilities, electronic medical record functions for treatment documentation, and billing modules to capture dialysis sessions and generate invoices. Configuration emphasis reflected typical Medical Practice Management functionality, including appointment orchestration, session-level clinical documentation, and revenue cycle touchpoints. The deployment focused on outpatient dialysis clinics operated by DaVita Malaysia and aligned clinical operations, front-desk scheduling, and billing teams to standardized workflows across sites. Governance concentrated on system configuration and operational handoffs between scheduling, clinical staff, and billing, supporting consolidated patient throughput processes as indicated by Practo’s customer listing for Insta By Practo and DaVita operations.
NMC Health	Healthcare	12000	$1.5B	United Arab Emirates	Practo	Insta By Practo	Medical Practice Management	2015	n/a	In 2015, NMC Health implemented Insta By Practo as a hospital information management solution across the NMC Group of hospitals in the United Arab Emirates, classified under Medical Practice Management. The engagement is described in Practo's acquisition announcement and public product descriptions, and year placement aligns with the reported timing of Insta's market entry into hospital management. Insta By Practo was understood to be used for core hospital workflows including clinical records management, insurance and billing workflows, and bed and ward management, reflecting typical Medical Practice Management functional modules. Configuration likely focused on patient record capture, structured clinical documentation, insurance claim processing workflows, and bed occupancy tracking to support care coordination and patient flow management. Operational scope spanned inpatient and outpatient administration across NMC hospital sites in the UAE, with impacts on clinical documentation, admission and discharge processes, and revenue cycle functions tied to insurance processing. The implementation narrative prioritizes hospital information management capabilities that connect administrative and clinical functions to support operational coordination across departments. Specific module usage and outcomes are inferred from Practo's Insta product descriptions and the acquisition announcement rather than a detailed public case study, and reported adoption was intended to improve operational coordination within NMC Health hospitals. Governance and rollout details were not disclosed publicly, therefore this narrative restricts claims to the functional areas and operational intent described in the source material.
	Healthcare	250	$10M	Philippines	Practo	Insta By Practo	Medical Practice Management	2019	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

Insight

Insight Source

Cloud nine hospital

Healthcare

1480

$100M

India

Practo

Insta By Practo

Medical Practice Management

2015

n/a

In 2015, Cloud nine hospital implemented Insta By Practo across its India network to digitize maternity-focused hospital operations. The deployment used the Medical Practice Management solution to unify appointment scheduling, electronic medical records, outpatient and inpatient workflows, and billing across multiple sites. Module usage included electronic medical records EMR, OPD and IPD management, appointment scheduling, and billing, consistent with Practo and Insta product descriptions and acquisition materials. Configuration work focused on clinical documentation templates for maternity care, scheduling queues for outpatient clinics, inpatient admission and discharge workflows, and consolidation of billing ledgers under a single hospital information management system. Operational coverage extended to maternity wards, outpatient clinics, and inpatient services within the Cloud nine hospital India network, with Insta By Practo serving as the central Medical Practice Management platform. Governance and process changes emphasized standardizing OPD and IPD workflows and centralizing patient records to support coordinated clinical and administrative operations across sites.

DaVita Malaysia

Healthcare

350

$20M

Malaysia

Practo

Insta By Practo

Medical Practice Management

2015

n/a

In 2015, DaVita Malaysia implemented Insta By Practo. The implementation used Insta By Practo within the Medical Practice Management category to support dialysis clinic operations referenced in Practo materials for DaVita operations in India and Malaysia, with a primary focus on scheduling, clinical records, and billing workflows. Insta By Practo was configured to deliver dialysis-specific scheduling capabilities, electronic medical record functions for treatment documentation, and billing modules to capture dialysis sessions and generate invoices. Configuration emphasis reflected typical Medical Practice Management functionality, including appointment orchestration, session-level clinical documentation, and revenue cycle touchpoints. The deployment focused on outpatient dialysis clinics operated by DaVita Malaysia and aligned clinical operations, front-desk scheduling, and billing teams to standardized workflows across sites. Governance concentrated on system configuration and operational handoffs between scheduling, clinical staff, and billing, supporting consolidated patient throughput processes as indicated by Practo’s customer listing for Insta By Practo and DaVita operations.

NMC Health

Healthcare

12000

$1.5B

United Arab Emirates

Practo

Insta By Practo

Medical Practice Management

2015

n/a

In 2015, NMC Health implemented Insta By Practo as a hospital information management solution across the NMC Group of hospitals in the United Arab Emirates, classified under Medical Practice Management. The engagement is described in Practo's acquisition announcement and public product descriptions, and year placement aligns with the reported timing of Insta's market entry into hospital management. Insta By Practo was understood to be used for core hospital workflows including clinical records management, insurance and billing workflows, and bed and ward management, reflecting typical Medical Practice Management functional modules. Configuration likely focused on patient record capture, structured clinical documentation, insurance claim processing workflows, and bed occupancy tracking to support care coordination and patient flow management. Operational scope spanned inpatient and outpatient administration across NMC hospital sites in the UAE, with impacts on clinical documentation, admission and discharge processes, and revenue cycle functions tied to insurance processing. The implementation narrative prioritizes hospital information management capabilities that connect administrative and clinical functions to support operational coordination across departments. Specific module usage and outcomes are inferred from Practo's Insta product descriptions and the acquisition announcement rather than a detailed public case study, and reported adoption was intended to improve operational coordination within NMC Health hospitals. Governance and rollout details were not disclosed publicly, therefore this narrative restricts claims to the functional areas and operational intent described in the source material.

Healthcare

250

$10M

Philippines

Practo

Insta By Practo

Medical Practice Management

2019

n/a

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