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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Instabot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A. J. Antunes & Co. Manufacturing 200 $30M United States Instabot Instabot Chatbots and Conversational AI 2020 n/a
In 2020, A. J. Antunes & Co. deployed Instabot on its public website to introduce conversational self-service for customers. Instabot was implemented as a Chatbots and Conversational AI solution and embedded as a client-side web chat widget with a cloud-hosted conversational layer to handle live interactions and automated workflows. The implementation centered on conversational modules for FAQ automation, lead capture through guided forms, and scripted handoff paths to internal teams, supporting sales, customer service, and product support functions within the companys online presence. Governance covered content and conversation flow management, iterative training based on chat transcripts, and staged rollout across customer-facing pages, aligning the Instabot deployment with web channel operations and support process workflows.
Adoption Center For Family Building Healthcare 12 $2M United States Instabot Instabot Chatbots and Conversational AI 2022 n/a
In 2022, Adoption Center For Family Building deployed Instabot as an on-site conversational interface under the Chatbots and Conversational AI category on its public website. The implementation embeds Instabot as a web chat widget to manage prospective parent engagement, handle common patient questions, and provide initial intake capabilities for the center’s small, 12-person operation. The configuration focuses on conversation flow design, guided form-based lead capture, and a managed knowledge base to surface responses to frequently asked questions and appointment inquiries. Operational coverage targets front-office, patient intake, and marketing-related functions, with conversational content and routing rules administered by internal staff. Governance is maintained through the website console where the center updates dialogue trees and form fields, and inbound interactions are escalated to staff via email and existing internal workflows, keeping the deployment centered on web-based patient engagement rather than backend clinical systems.
Advantage Mediation Professional Services 10 $1M United States Instabot Instabot Chatbots and Conversational AI 2021 n/a
In 2021, Advantage Mediation deployed Instabot, adopting Chatbots and Conversational AI on its public website to handle client engagement and initial intake. Instabot is implemented as an embeddable cloud hosted chat widget configured for a small professional services firm with approximately 10 employees, and it is active on mediationadvantage.com. The conversational implementation centralizes client intake prompts, appointment scheduling prompts, frequently asked question responses, and structured lead capture workflows within an on page conversational interface. The deployment architecture uses a lightweight JavaScript front end embed with remote conversational logic managed through the Instabot administrative console, avoiding on premise infrastructure. Operational scope targets client intake and virtual front desk functions, supporting intake, preliminary screening, and client engagement workflows that are routed to staff for follow up. Governance is maintained by Advantage Mediation staff who perform iterative conversational script updates and response rule tuning through the Instabot interface to refine interactions over time.
Agilex Biolabs Australia Life Sciences 180 $30M Australia Instabot Instabot Chatbots and Conversational AI 2021 n/a
In 2021, Agilex Biolabs Australia deployed Instabot on its public website. Instabot is implemented as a Chatbots and Conversational AI solution to surface automated conversational entry points for visitors and capture initial contact intent from prospective clients. The deployment focuses on conversational flow configuration and knowledge-driven FAQ automation, with Instabot workflows designed to qualify inbound inquiries, capture contact details, and route or surface follow up actions inside the bot experience. Configuration work emphasized intent mapping, scripted responses, form-based lead capture, and an administrative console for updating conversation content and behavior. Operational coverage is the customer-facing web channel, where Instabot handles first-touch interactions for sales, marketing, and client support functions. Governance and operating practices center on a small cross-functional content review process that maintains conversation scripts and periodically updates knowledge responses, with usage telemetry monitored through Instabot’s reporting capabilities to inform iterative tuning.
Aidan Taylor Professional Services 10 $2M United States Instabot Instabot Chatbots and Conversational AI 2019 n/a
In 2019, Aidan Taylor implemented Instabot on its website as a customer-facing conversational layer for the professional services firm. The implementation uses Instabot as an embedded SaaS chat widget to manage initial client inquiries and basic lead capture on the public site. Instabot is configured to deliver conversational forms, FAQ automation, and preliminary qualification workflows consistent with Chatbots and Conversational AI implementations. Configuration emphasizes scripted dialogue trees, response routing to email or manual follow up, and basic session-level analytics to inform iterative content updates. Operational scope is limited to the public website and supports sales and client intake functions for a 10 employee firm, with day-to-day configuration and content tuning managed internally. Governance follows a lightweight, iterative update model rather than formalized enterprise change control, aligning with typical small firm deployments of Chatbots and Conversational AI.
Automotive 28 $3M United States Instabot Instabot Chatbots and Conversational AI 2019 n/a
Non Profit 40 $5M United States Instabot Instabot Chatbots and Conversational AI 2020 n/a
Professional Services 11 $1M United States Instabot Instabot Chatbots and Conversational AI 2022 n/a
Professional Services 200 $26M New Zealand Instabot Instabot Chatbots and Conversational AI 2021 n/a
Professional Services 10 $1M United States Instabot Instabot Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 174 entries

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FAQ - APPS RUN THE WORLD Instabot Coverage

Instabot is a Chatbots and Conversational AI solution from Instabot.

Companies worldwide use Instabot, from small firms to large enterprises across 21+ industries.

Organizations such as Kubota Tractor Corporation, Jashanmal National Company LLC, PRA Health Sciences, Parexel and Quectel are recorded users of Instabot for Chatbots and Conversational AI.

Companies using Instabot are most concentrated in Manufacturing, Retail and Life Sciences, with adoption spanning over 21 industries.

Companies using Instabot are most concentrated in United States, United Arab Emirates and China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Instabot across Americas, EMEA, and APAC.

Companies using Instabot range from small businesses with 0-100 employees - 68.97%, to mid-sized firms with 101-1,000 employees - 24.14%, large organizations with 1,001-10,000 employees - 5.17%, and global enterprises with 10,000+ employees - 1.72%.

Customers of Instabot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Instabot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.