List of Intelex Document Management Customers
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Since 2010, our global team of researchers has been studying Intelex Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intelex Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intelex Document Management for Document Management include: Johnson Matthey, a United Kingdom based Oil, Gas and Chemicals organisation with 11685 employees and revenues of $16.71 billion, Community Memorial Healthcare, a United States based Healthcare organisation with 3508 employees and revenues of $552.0 million, sdix, a United States based Life Sciences organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Intelex Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Community Memorial Healthcare | Healthcare | 3508 | $552M | United States | Intelex Technologies | Intelex Document Management | Document Management | 2020 | n/a |
In 2020, Community Memorial Healthcare deployed Intelex Document Management as part of an integrated EHSQ implementation across its hospitals and clinics in Ventura County, California. The deployment targeted enterprise document control and operational reporting within the healthcare system's network of acute and ambulatory sites.
The implementation used Intelex Document Management with explicit configuration of Document Control and Training Management modules, and the case notes indicate inferred usage of Audits and Incident Reporting modules within the integrated EHSQ footprint. Configuration emphasized centralized policy authoring, version control, standardized training assignment workflows, and incident intake forms to reduce overdue policies and accelerate reporting.
Operational scope covered hospital clinical operations, risk and compliance teams, and clinic staff across Ventura County, supporting policy lifecycle management, incident capture, and training compliance functions. Governance changes included centralized document ownership, role based approval routing, and automated notifications to enforce review cycles and incident follow up, aligning operational workflows with the Document Management capability.
Outcomes reported by Community Memorial Healthcare include a 2.2x increase in incident reporting and an 80% plus reduction in overdue policies following the Intelex Document Management deployment. The case study links these outcomes directly to the consolidated Document Control and Training Management configuration within the broader EHSQ deployment.
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Johnson Matthey | Oil, Gas and Chemicals | 11685 | $16.7B | United Kingdom | Intelex Technologies | Intelex Document Management | Document Management | 2013 | n/a |
In 2013 Johnson Matthey implemented Intelex Document Management as part of a broader Quality Management deployment to streamline document approval and support TS 16949 certification across multiple plants in the UK and EMEA. The deployment was centered on document control processes and governed standardization of approval workflows to meet automotive quality standards across manufacturing sites.
The implementation explicitly used the Document Control module within Intelex Document Management, while the vendor case study describes usage of related quality modules including Nonconformance, CAPA, Training, and Audits as part of an integrated quality application footprint. Configuration work focused on controlled document versioning, structured approval routing, and role based access to ensure audit traceability and consistent document distribution across sites.
Operational coverage targeted quality and operations teams across multiple plants in the UK and EMEA, aligning document approval with TS 16949 requirements and quality management processes. The rollout embedded document control into existing quality workflows, with inferred integration of nonconformance handling, corrective and preventive action processes, training records, and audit management to create a unified quality operations workflow.
Governance changes included centralization of document approval ownership and formalized process controls to support certification readiness. The vendor case study reports an approximately 98% reduction in paperwork following the Intelex Document Management deployment, with Document Control usage cited as the primary instrument of that reduction.
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sdix | Life Sciences | 100 | $10M | United States | Intelex Technologies | Intelex Document Management | Document Management | 2015 | n/a |
In 2015, sdix implemented Intelex Document Management as part of a digital Quality Management System to centralize document control and meet FDA CFR Part 11 and ISO requirements. The deployment leveraged Document Management capabilities to establish a centralized repository for controlled documentation supporting regulated product workflows in the life sciences company.
Deployment centered on Intelex Document Control and Audit/Nonconformance functionality, with configuration of document lifecycle controls, versioning, electronic signature workflows and audit trail capture consistent with regulated document management practices. The implementation enabled sdix to upload and manage thousands of documents and to enforce controlled review, approval and distribution processes within Quality processes.
Operational coverage emphasized quality and regulatory functions, using the system to support Quality processes and FDA-compliance activities. Governance was restructured to centralize document control, with configured workflows for audit and nonconformance events to route corrective actions and document updates across the organization.
The use of Intelex Document Management is documented in the case study as supporting ISO 9001 compliance and providing documented support for CFR Part 11 requirements through controlled records and audit functionality. Audit and nonconformance modules are explicitly cited as part of the quality management controls that produced the stated FDA-compliance outcomes.
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