List of Intellaegis MasterQueue Customers
El Dorado Hills, 95762, CA,
United States
Since 2010, our global team of researchers has been studying Intellaegis MasterQueue customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intellaegis MasterQueue for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intellaegis MasterQueue for Analytics and BI include: State of Colorado, a United States based Government organisation with 10000 employees and revenues of $1.50 billion, Servicing Solutions, a United States based Banking and Financial Services organisation with 300 employees and revenues of $50.0 million, Par, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Intellaegis MasterQueue, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intellaegis MasterQueue customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Par | Distribution | 10 | $1M | United States | Intellaegis | Intellaegis MasterQueue | Analytics and BI | 2019 | n/a |
In 2019, PAR North America expanded its relationship with Intellaegis MasterQueue to boost skip tracing capabilities used in asset recovery, repossession and remarketing services across its U.S. operations. The Intellaegis MasterQueue implementation, classified as Analytics and BI, integrated masterQueue data and workflow into PAR's skip tracing processes to improve location rates and recovery efficiency for lenders and remarketing clients.
The deployment embedded data ingestion and identity resolution workflows alongside workflow orchestration to operationalize skip tracing for repossession teams and remarketing specialists. Integrations centered on feeding masterQueue outputs into PAR operational workflows and case assignment processes, extending the application across PAR North America U.S. operations and lender reporting streams. Governance changes included standardizing skip tracing procedures and incorporating MasterQueue driven leads into existing recovery workflows, enabling consistent use of Intellaegis MasterQueue analytics across business functions involved in asset recovery and remarketing.
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Servicing Solutions | Banking and Financial Services | 300 | $50M | United States | Intellaegis | Intellaegis MasterQueue | Analytics and BI | 2018 | n/a |
In 2018, Servicing Solutions integrated Intellaegis MasterQueue into its loan servicing and collections operations. Intellaegis MasterQueue is an Analytics and BI application deployed to address collections, skip tracing, and repossession workflows across the United States. The implementation focused on embedding analytics driven queue management and case prioritization into day to day servicing processes to improve operational handling of delinquent accounts. Rollout targeted collections teams, skip tracing investigators, and repossession coordinators responsible for nationwide loan recovery activities.
Configuration emphasized Analytics and BI capabilities such as queue prioritization, case scoring, reporting dashboards, and automated task assignment to support collectors and recovery staff. Operational governance centered on aligning MasterQueue workflows with existing servicing procedures and on boarding teams to the new queue management and reporting interfaces. The vendor and Servicing Solutions cited improved productivity and described the addition as seamless within their servicing processes.
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State of Colorado | Government | 10000 | $1.5B | United States | Intellaegis | Intellaegis MasterQueue | Analytics and BI | 2023 | n/a |
In 2023 the State of Colorado contracted Intellaegis to deploy Intellaegis MasterQueue within its Medicaid program, using the Intellaegis MasterQueue Analytics and BI capabilities to locate enrollees with returned mail and automate outreach workflows. The engagement was explicitly focused on reducing procedural disenrollment by improving renewal outreach processes across the state Medicaid operations.
The implementation centered on intake and case queueing capabilities, automated outreach sequencing, and contact resolution workflows within Intellaegis MasterQueue. Configuration emphasized prioritization of returned mail cases, automated dialing and messaging orchestration, and iterative contact rate reporting to drive operational decisions, consistent with Analytics and BI functional workflows for case management and outreach optimization.
Operational deployment was scoped to Colorado Medicaid renewal outreach and the teams responsible for beneficiary contact and eligibility maintenance, integrating Intellaegis MasterQueue into existing outreach procedures rather than replacing named core back office systems. Rollout proceeded as an operational augmentation to renewal workflows, with staff using the MasterQueue queues and automation to handle returned mail caseloads and route contacts to follow up units.
The State of Colorado reported outcomes tied to the MasterQueue implementation, noting contact rates rose from 5.9 percent to 17.5 percent within two months and later updates showed gains to 28 percent, improving renewal outreach efficiency and supporting the objective of reducing procedural disenrollment. Governance adjustments included embedding MasterQueue-driven queues into eligibility outreach processes and routine performance reporting to monitor contact rates and case resolution progress.
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Buyer Intent: Companies Evaluating Intellaegis MasterQueue
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