List of Ironscales Platform Customers
Atlanta, 30328, GA,
United States
Since 2010, our global team of researchers has been studying Ironscales Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ironscales Platform for Phishing Protection from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ironscales Platform for Phishing Protection include: Concentrix, a United States based Professional Services organisation with 450000 employees and revenues of $9.62 billion, City of Memphis, TN, a United States based Government organisation with 8000 employees and revenues of $850.0 million, Tai Kwun Hong Kong, a Hong Kong based Non Profit organisation with 120 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Ironscales Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Memphis, TN | Government | 8000 | $850M | United States | Ironscales | Ironscales Platform | Phishing Protection | 2022 | n/a |
In 2022, the City of Memphis, TN implemented the Ironscales Platform for Phishing Protection. The deployment targeted the city U.S. local government IT security environment and was configured to automate email threat detection and response across municipal email flows supporting approximately 8,000 employees. The program was operated from the city security operations center and aligned with enterprise email handling and user reporting processes.
Implementation centered on the Ironscales Platform's email threat detection, SOC automation, and integrated phishing simulation and testing capabilities. Configuration emphasized automated triage and remediation workflows to minimize manual analyst steps, and the platform was instrumented to handle reported email intake, threat classification, and scheduled simulation campaigns. Reporting and alerting feeds were established to support security operations dashboards and to measure simulation outcomes over time.
Operational coverage included IT security, the security operations center, and city departments participating in regular phishing simulations, with the platform used to run recurring tests against the municipal workforce and to process user reported emails. The Ironscales Platform was used to track testing outcomes and to feed awareness program cadence for different departmental user groups. Day to day operations focused on automated incident handling and continuous testing rather than manual ticket based remediation.
Governance and workflow restructuring shifted initial investigation from manual analyst review to automated SOC playbooks and incorporated simulation results into the city awareness program. According to the vendor case study, the deployment cut man hours spent investigating reported emails by approximately 95 percent and improved workforce phishing awareness and regular testing outcomes. The implementation reduced manual remediation workload and institutionalized recurring phishing testing as part of security operations.
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Concentrix | Professional Services | 450000 | $9.6B | United States | Ironscales | Ironscales Platform | Phishing Protection | 2024 | n/a |
In 2024 Concentrix adopted the Ironscales Platform for Phishing Protection to augment its Secure Email Gateway across global operations. The initiative focused on strengthening enterprise email threat detection and scaling employee phishing awareness programs while aligning detection workflows with Security Operations Center practices.
Implementation centered on Ironscales Platform capabilities, specifically Adaptive AI for automated threat detection, SOC automation for incident triage and response orchestration, and integrated phishing simulation and testing to run programmatic awareness campaigns. Configuration emphasized automation of detection-to-remediation playbooks, analyst alert prioritization, and scheduled simulation delivery with centralized reporting.
Integrations were executed against the Secure Email Gateway and SOC tooling to ingest email telemetry, automate triage and escalate incidents into security operations workflows, while simulation outputs were routed to learning and awareness channels. Operational coverage spanned Concentrix global operations and affected security operations, incident response, and workforce training teams.
Rollout governance included defining automated detection thresholds and simulation governance to manage cadence and false positive handling, with adjustments incorporated into SOC playbooks and email handling procedures. According to the vendor case study the deployment detected 179,659 phishing emails in the first 90 days, saved thousands of analyst hours, and enabled hundreds of thousands of simulated tests to raise employee awareness.
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Tai Kwun Hong Kong | Non Profit | 120 | $8M | Hong Kong | Ironscales | Ironscales Platform | Phishing Protection | 2020 | Integrity Labs |
In 2020, Tai Kwun Hong Kong implemented the Ironscales Platform as a Phishing Protection solution to secure email for approximately 300 staff across its non profit operations. Integrity Labs ran a proof of concept and completed the deployment in hours, supporting configuration and initial tuning.
The Ironscales Platform combined email security, automated phishing simulation, and security awareness training modules to accelerate detection and remediation of phishing attempts. Configuration emphasized inbox level detection, user reporting workflows, and campaign orchestration for training, leveraging the platform's self learning and automation capabilities.
Operational coverage focused on IT and security functions with direct impact on end user awareness across Tai Kwun Hong Kong staff, and the deployment integrated into existing email flows without publicized changes to other systems. Integrity Labs supported rollout and handover, and Tai Kwun reported significantly reduced IT remediation workload and improved employee reporting and awareness following the implementation.
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