List of iTradeNetwork Order Management Customers
Dublin, 94568, CA,
United States
Since 2010, our global team of researchers has been studying iTradeNetwork Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iTradeNetwork Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iTradeNetwork Order Management for Order Management include: Bake'n Joy, a United States based Consumer Packaged Goods organisation with 170 employees and revenues of $35.0 million, A.M.S. Exotic, a United States based Distribution organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using iTradeNetwork Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iTradeNetwork Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A.M.S. Exotic | Distribution | 50 | $5M | United States | iTradeNetwork | iTradeNetwork Order Management | Order Management | 2017 | n/a |
In 2017, A.M.S. Exotic implemented iTradeNetwork Order Management to manage order workflows for its United States food distribution operations. The deployment was focused on order capture and customer service functions at the companys Los Angeles site, sized for a 50 employee organization and integrated into existing transactional processes.
iTradeNetwork Order Management was configured to support order entry, order status tracking, and customer inquiry resolution, with customer service representatives performing order updates and manual corrections as part of the order lifecycle. The implementation explicitly operated alongside SAGE, with staff updating changes and current updates in SAGE and iTradeNetwork systems to maintain transactional consistency, and the documented customer service role handled 25 to 30 inbound and outbound calls daily.
Operational governance centralized order change responsibility within the customer service function, embedding routine data synchronization between SAGE and iTradeNetwork Order Management to preserve order accuracy. The configuration emphasized customer service workflows, order status visibility, and manual reconciliation steps typical of Order Management deployments in the food distribution sector.
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Bake'n Joy | Consumer Packaged Goods | 170 | $35M | United States | iTradeNetwork | iTradeNetwork Order Management | Order Management | 2019 | n/a |
In 2019 Bake'n Joy implemented iTradeNetwork Order Management to centralize order capture and electronic order routing. The iTradeNetwork Order Management implementation supports Order Management for Customer Service and Sales Support functions at Bake'n Joy Foods in North Andover, MA.
The deployment was configured to process telephone, fax and EDI customer orders, generate order acknowledgements, and manage contract price files and credit hold workflows. Functional capabilities explicitly used include EDI order ingestion, acknowledgement distribution to customers sales representatives and brokers, returns and credit entry processes, and coordination of sales and sample orders to common carriers. Order processing activities such as generating Short Report and verifying shortages entering daily credits and producing the Invoice Register report were incorporated into daily operational workflows driven by iTradeNetwork Order Management.
iTradeNetwork Order Management was integrated with JD Edwards Enterprise One for pricing orchestration invoicing and inventory visibility and it operated alongside Supply & Demand and Inventory Summary inquiry workflows. Bake'n Joy IT supported the setup of new EDI customers and the Customer Service team coordinated with production master scheduler quality assurance transportation and warehouse teams to align manufacturing and carrier scheduling with order due dates.
Governance assigned order entry and acknowledgement ownership to Customer Service Sales Support with escalation to the Customer Service Manager and routine reporting to executive stakeholders. Sales Discovery and Hubble reporting tools were used to manage forecast and account inquiries alongside iTradeNetwork Order Management, and cross functional processes were formalized for credit hold release sample management and customer deduction research.
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Buyer Intent: Companies Evaluating iTradeNetwork Order Management
- US Department of Veterans Affairs, a United States based Government organization with 371000 Employees
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