List of Jaggaer One Quality Management Customers
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Since 2010, our global team of researchers has been studying Jaggaer One Quality Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jaggaer One Quality Management for Supplier Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jaggaer One Quality Management for Supplier Risk Management include: Merck Group, a Germany based Life Sciences organisation with 62557 employees and revenues of $24.93 billion, Joyson Safety Systems, a United States based Automotive organisation with 43000 employees and revenues of $5.00 billion, Rittal GmbH & Co. KG, a Germany based Manufacturing organisation with 9100 employees and revenues of $2.50 billion, TGW Logistics, a Austria based Transportation organisation with 4000 employees and revenues of $889.0 million and many others.
Contact us if you need a completed and verified list of companies using Jaggaer One Quality Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Joyson Safety Systems | Automotive | 43000 | $5.0B | United States | Jaggaer | Jaggaer One Quality Management | Supplier Risk Management | 2021 | n/a |
In 2021 Joyson Safety Systems expanded its JAGGAER ONE deployment and planned the Jaggaer One Quality Management implementation within its Supplier Risk Management program. This move aligned with a broader procurement standardization effort led by the Global Purchasing and Purchasing Excellence organization to consolidate supplier data and increase transparency across the group.
Jaggaer One Quality Management is being implemented as a module within the JAGGAER ONE suite alongside Supplier Management and Sourcing capabilities that were already deployed, including supplier onboarding in September 2020 and automated RFQ creation for direct materials on July 1, 2021. The implementation scope emphasizes supplier quality workflows, supplier onboarding, and quality event tracking as part of Supplier Risk Management, with eProcurement integration on the roadmap to streamline purchase order creation.
The deployment architecture centers on a native interface between JAGGAER ONE and SAP S/4 HANA to synchronize procurement master data and transactional flows, and the program is coordinated with riskmethods as part of the supplier risk stack. Operational coverage includes global purchasing users, approximately 400 purchasers and supplier quality managers across direct and indirect materials, with an Agile rollout approach, staged supplier onboarding, and targeted key user training to drive adoption.
Governance is managed by the Global Purchasing and Purchasing Excellence team and a named process owner for SAP S/4 HANA for Procurement and Supplier Risk Management, with standardized processes and dashboards to increase data quality and decision transparency. Explicit benefits called out in the implementation include standardization through a uniform IT system in global purchasing, integration with SAP S/4 HANA, an intuitive JAGGAER ONE dashboard to improve user experience, and freeing purchaser time to focus on more strategic activities.
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Merck Group | Life Sciences | 62557 | $24.9B | Germany | Jaggaer | Jaggaer One Quality Management | Supplier Risk Management | 2016 | n/a |
In 2016, Merck Group implemented Jaggaer One Quality Management to centralize contractor and external supplier management at its Darmstadt site. This deployment applied Jaggaer One Quality Management within the Supplier Risk Management category to consolidate supplier records and enforce standardized oversight for contractors and external suppliers.
Jaggaer One Quality Management was configured to support Supplier Risk Management activities including structured supplier evaluations, certificate tracking, supplier blocking workflows and a centralized security database as described in the vendor case. Usage of Quality Management and quality related capabilities is inferred from the reported supplier evaluations, blocking and security database features, and these capabilities align with standard quality and compliance workflows.
Operational scope was concentrated at the Darmstadt site and targeted procurement and supplier management teams responsible for contractor oversight. The implementation centralized data transparency across those teams, enabling consistent supplier profiles and audit oriented recordkeeping.
Governance changes included standardizing supplier evaluation criteria and introducing blocking controls for suppliers missing required certificates, which strengthened supplier risk controls in procurement and supplier management. The deployment reinforced compliance oriented workflows and supplier security controls to support ongoing supplier risk governance.
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Rittal GmbH & Co. KG | Manufacturing | 9100 | $2.5B | Germany | Jaggaer | Jaggaer One Quality Management | Supplier Risk Management | 2014 | n/a |
In 2014, Rittal GmbH & Co. KG deployed Jaggaer One Quality Management to consolidate global supplier data and standardize procurement processes across its manufacturing and purchasing organizations. The Jaggaer One Quality Management deployment explicitly targeted Supplier Risk Management, centralizing supplier evaluations and certification tracking within the procurement quality environment.
Implementation centralized RFQ through PO workflows, supplier evaluation workflows, and certification document management as core functional capabilities. Configuration work included supplier master data consolidation, standardized evaluation criteria, automated evidence capture for ISO and certification documents, and workflow orchestration to support recurring supplier assessments.
Jaggaer One Quality Management tied supplier certifications and ISO documents into the supplier portal and into evaluation processes, creating an operational link between certification status and procurement decisioning. Governance changes aligned purchasing and quality teams on common evaluation workflows and a single source of supplier truth for global sites, and the rollout delivered increased transparency and time savings as reported in the implementation notes.
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TGW Logistics | Transportation | 4000 | $889M | Austria | Jaggaer | Jaggaer One Quality Management | Supplier Risk Management | 2016 | n/a |
In 2016, TGW Logistics implemented Jaggaer One Quality Management to centralize supplier quality assessments and extend a companywide source-to-pay program. The deployment is categorized under Supplier Risk Management and focused on automating supplier management and procurement workflows across procurement and quality functions. TGW positioned Jaggaer One Quality Management to provide a single 360° supplier view that links quality ratings to sourcing and contracting decisions.
The implementation included Supplier Relationship Management, sourcing, contract management and Quality Management ratings as explicit functional modules. Configuration work emphasized quality scoring and the use of contract management to enforce compliance, while standard sourcing templates and automated onboarding routines were instrumented to reduce manual touchpoints. Order processing automation was configured alongside supplier onboarding to streamline transactional procurement and supplier lifecycle events.
Jaggaer One was integrated with SAP S4HANA to synchronize procurement master data and to automate order processing flows between Jaggaer One and core ERP processes. The integration connected supplier records, contract references and transactional order data to SAP S4HANA to maintain consistency between sourcing outcomes and financial posting. Operational coverage targeted procurement, supplier management and quality assurance teams to enable end-to-end source-to-pay continuity.
Governance changes centered on centralizing supplier governance and embedding quality rating driven workflows into supplier onboarding and contract lifecycle management. Approval workflows and supplier remediation processes were standardized, with Quality Management ratings informing supplier risk profiles used during sourcing and contract renewals. Process ownership was shifted toward a centralized procurement and quality governance model to enforce consistent supplier standards.
TGW reported major efficiency gains and multi-million-euro process-cost reductions following the deployment, including a reported savings of 2.4 million euros in process costs in one year. The automation of order processing and supplier onboarding contributed to those operational efficiencies and reduced manual processing overhead. These outcomes reflect the combined effect of Jaggaer One Quality Management modules, SAP S4HANA integration and revised governance across procurement and quality functions.
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