List of jSign Customers
Los Angeles, 90017, CA,
United States
Since 2010, our global team of researchers has been studying jSign customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased jSign for Digital Signing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using jSign for Digital Signing include: Royal Bank of Canada, a Canada based Banking and Financial Services organisation with 96628 employees and revenues of $48.64 billion, Harbor Freight Tools, a United States based Retail organisation with 26000 employees and revenues of $8.00 billion and many others.
Contact us if you need a completed and verified list of companies using jSign, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The jSign customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Harbor Freight Tools | Retail | 26000 | $8.0B | United States | Consensus Cloud Solutions | jSign | Digital Signing | 2013 | n/a |
In 2013, Harbor Freight Tools implemented jSign as a Digital Signing application. The deployment was used at the Dover, DE store by the Head Pricing Coordinator between 2013 and 2015 to support price change workflows, weekly price updates, parking lot sale setup, and planogram sign-off activities. jSign was used alongside planogram reading and in-store merchandising tasks, enabling store personnel to prepare signage and maintain price accuracy as part of routine store operations. The implementation tied jSign to merchandising and pricing activities, with the application serving as the tool for creating and executing signed approvals for pricing and promotional signage. Functionally, jSign was leveraged for document creation and signature capture workflows typical of Digital Signing, applied to price change authorizations, promotional sign generation, and store-level merchandising confirmations. Operational coverage included pricing, merchandising, cashiering, and customer service functions at the Dover site, with the Head Pricing Coordinator operating jSign maker as part of daily and weekly retail execution processes.
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Royal Bank of Canada | Banking and Financial Services | 96628 | $48.6B | Canada | Consensus Cloud Solutions | jSign | Digital Signing | 2020 | n/a |
In 2020, Royal Bank of Canada implemented jSign as a Digital Signing application to support document signing and indexing workflows. The engagement was staffed with Technical QA Support resources who processed and troubleshooted production incidents and defects across web and desktop applications in an Agile environment, addressing access issues, Java and other plugin impacts, and coordinating cross-functional RCA meetings with internal developers, operations engineers, and external vendors such as FIS, FICO, Cenlar, Fiserv, and Deluxe Order Pro. Documentation of production issues and test artifacts was maintained in Confluence and JIRA. The team acted as a liaison to vendors for priority support and captured resolution activities in the issue backlog.
Configuration and testing work for jSign included developing test cases from user stories in JIRA, executing functional test scripts and logging defects in HP ALM, and performing end-to-end testing of business rules on the web application. The QA scope explicitly covered validation of document indexing and storage, verification of signed documents processed by jSign and DocSign, regression testing, and user acceptance testing. Technical validation included writing and executing SQL queries to confirm application data write back to bank databases, and producing ad hoc reports via ServiceNow, SharePoint, and FICO Origination Manager. Control-M job monitoring was used to observe related financial transaction batch processing.
Operationally jSign was integrated into the bank’s application support and QA toolchain, tying digital signing workflows to Confluence, JIRA, HP ALM, ServiceNow, SharePoint, FICO Origination Manager, Control-M, and underlying databases to enable coordinated incident response across QA, development, operations, and vendor teams. Governance and process controls emphasized documented RCA, follow up of defects with development teams, knowledge base article feedback, and a proposed training plan to maintain business integrity and reduce operating cost.
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Buyer Intent: Companies Evaluating jSign
- RT Holding, a Germany based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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