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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Kangaroo Customer Experience Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Detail Garage Murrieta Retail 75 $7M United States Kangaroo Rewards Kangaroo Customer Experience Customer Experience 2022 n/a In 2022, Detail Garage Murrieta launched Kangaroo Customer Experience as a white label loyalty and CRM mobile application. The initiative is a Customer Experience deployment aimed at driving customer retention, increasing mobile engagement and enabling automated marketing across its North American retail footprint for the auto detailing retail chain. Kangaroo Customer Experience was configured to deliver core loyalty and rewards enrollment, automated marketing workflows and reporting and analytics, with customer profile management supporting CRM-driven segmentation and campaign targeting. Implementation followed vendor white label guidance and case study patterns for module configuration and campaign orchestration. Operational scope covered marketing and customer-facing store operations across North America, with centralized campaign governance and ongoing reporting to marketing leadership through the Kangaroo interface. According to vendor materials and the company case report, the deployment recorded more than 35% increase in repeat visits and thousands of customer sign-ups.
Saputo Foodservice Canada Distribution 6100 $3.7B Canada Kangaroo Rewards Kangaroo Customer Experience Customer Experience 2024 n/a In 2024, Saputo Foodservice Canada implemented Kangaroo Customer Experience as part of its Perks Program to provision branded loyalty offerings for restaurants and foodservice operators. Kangaroo Customer Experience is deployed in a Customer Experience context to centralize loyalty program management and CRM-style customer profiles tied to Saputo's channel relationships. The implementation configures core capabilities typical of customer experience platforms, including branded loyalty program management, customer profile and segmentation, campaign automation for automated marketing campaigns, and reporting for engagement tracking. Kangaroo Customer Experience was configured to support point of sale driven reward triggers and to manage operator-facing marketing workflows that enable Saputo to operate white label loyalty programs for its customers. Integrations focus on point of sale integrations and synchronization with Saputo Foodservice customer records to drive personalized campaigns and loyalty fulfillment. Operational coverage is Canada, with the solution promoted to restaurants and foodservice operators through the Perks Program, and governance managed by Saputo commercial and marketing teams responsible for enrollment, campaign governance, and ongoing customer engagement operations.
Tara Pool & Outdoor Products Manufacturing 140 $20M United States Kangaroo Rewards Kangaroo Customer Experience Customer Experience 2024 n/a In 2024, Tara Pool & Outdoor Products deployed Kangaroo Customer Experience to power its Tara Pro Rewards dealer loyalty app, classified in the Customer Experience category. The rollout implemented a branded dealer loyalty and CRM use case across North America, designed to reward dealers for purchases, referrals and engagement and to manage points, tiers and redemptions as core program controls. The vendor is Kangaroo Rewards and the implementation aligns with Kangaroo’s white label customer loyalty platform as indicated by matching third party app listings and the Tara Pro Rewards branding. Configuration concentrated on loyalty and CRM functional modules, specifically points accounting, tier management, redemption workflows and referral tracking, complemented by engagement analytics and an administrative console for program governance. The architecture centers on Kangaroo Customer Experience as a dealer-facing mobile and web application with backend program rule engines and role-based admin controls to enforce points and tier policies and to manage redemption approvals. Governance and workflow changes included centralized rule configuration for points and tiers, formalized redemption approval processes and role segregation to support channel management, impacting sales, dealer operations and marketing functions across the dealer program in North America.
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