List of KloudGin Core Customers
Sunnyvale, 94085, CA,
United States
Since 2010, our global team of researchers has been studying KloudGin Core customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased KloudGin Core for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using KloudGin Core for Enterprise Asset Management include: Citizens Energy Group, a United States based Utilities organisation with 1100 employees and revenues of $700.0 million, Madison Gas & Electric Company, a United States based Utilities organisation with 1000 employees and revenues of $538.0 million, El Paso Water, a United States based Utilities organisation with 890 employees and revenues of $178.0 million and many others.
Contact us if you need a completed and verified list of companies using KloudGin Core, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The KloudGin Core customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Citizens Energy Group | Utilities | 1100 | $700M | United States | Kloudgin | KloudGin Core | Enterprise Asset Management | 2022 | Infosys |
In 2022, Citizens Energy Group implemented KloudGin Core to modernize mobile field work management across its natural gas, water, wastewater and thermal services in Indianapolis. KloudGin Core was adopted as the Enterprise Asset Management platform to centralize field operations, improve technician tracking, tighten appointment windows and enhance customer facing operations.
The implementation focused on Enterprise Asset Management modules including mobile field work execution, work order management, inventory management and asset registry capabilities. Configuration emphasized offline capable mobile client workflows for technicians, appointment and scheduling configuration, and operational data capture tied to asset records and work histories.
Infosys served as the implementation partner and led deployment and module usage planning. The KloudGin Core deployment integrated work order workflows, inventory control and customer information system functions to connect field activity with customer service and back office processes, and it was delivered as a centralized mobile first EAM platform with native mobile clients and backend orchestration for dispatch and scheduling.
Governance and operational rollout centered on aligning field operations and customer service processes, updating dispatch and appointment workflows, and training technician users on mobile work execution. Stated outcomes include improved technician tracking, narrower appointment windows and enhanced customer facing operations following the KloudGin Core deployment.
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El Paso Water | Utilities | 890 | $178M | United States | Kloudgin | KloudGin Core | Enterprise Asset Management | 2021 | Infosys |
In 2021, El Paso Water contracted with KloudGin to modernize field operations and front-line asset lifecycle management using KloudGin Core, implementing an Enterprise Asset Management solution for the utility in El Paso, Texas. The engagement named Infosys as the implementation partner, and the deployment moved to live operation within field crews and customer service workflows during the same program timeframe.
KloudGin Core was configured to support core field modules including cross-connection control, meter validations, mobile field data collection, and centralized asset management, reflecting press materials that explicitly reference KloudGin supporting asset management and field data collection. The implementation focused on mobile field-work management capabilities to capture inspection and validation data at the point of activity, and to unify asset records and inspection histories for operational visibility.
Operational coverage extended across El Paso Water field operations and customer service touch points, with workflows designed to surface field-collected data to call-center agents and operations supervisors. The deployment architecture emphasized field-to-office orchestration and role-based operational workflows that connected inspection, validation, and asset registry processes, while remaining integration-agnostic in external system connections as no specific third party system names were provided.
Governance and process changes accompanied the rollout, standardizing field data capture procedures and formalizing workflow handoffs between field technicians and customer service staff. Outcomes stated in program communications include improved call-center response times and higher customer satisfaction, and the implementation was later recognized in 2023 by CS Week for innovation in field automation.
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Madison Gas & Electric Company | Utilities | 1000 | $538M | United States | Kloudgin | KloudGin Core | Enterprise Asset Management | 2023 | n/a |
In 2023, Madison Gas & Electric Company expanded its deployment of KloudGin Core for Enterprise Asset Management to roll out Digital Field Work Management across capital projects and inspections. The expansion unified asset and customer service work across the utility in Madison, Wisconsin, aligning field workforce coordination with scheduling and emergency response processes. KloudGin Core was positioned to support inspection workflows, work ordering, and mobile field service management for both capital delivery and service restoration.
Deployment emphasized KloudGin Core modules for scheduling and mobile service, and inferred Enterprise Asset Management capabilities such as work order orchestration, inspection forms, and asset record linkage to field activities. The implementation included integrations between KloudGin scheduling and mobile service and MGE’s broader systems to enable coordinated dispatch, centralized scheduling, and faster emergency response, while governance focused on standardized inspection workflows and consolidated field dispatch across customer service and operations. The initiative aimed to improve scheduling accuracy and emergency response coordination within MGE’s field operations.
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Buyer Intent: Companies Evaluating KloudGin Core
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