AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citizens Energy Group Tech Stack and Enterprise Applications

Citizens Energy Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2013 2013
In 2013, Citizens Energy Group implemented Oracle E-Business Suite as its ERP Financial platform. The deployment targeted the companys utilities operations and supported a mid market environment of approximately 1100 employees, with ongoing application development and support activities conducted from the Indianapolis area. The implementation used Oracle E-Business Suite R12 and covered a broad set of functional modules, including Financials, Projects, Supply Chain Management, HRMS, iExpense, iProcurement, Discoverer, BI Publisher, Workflow, and AME. Configuration emphasis included project accounting and financials workflows, procure to pay and iProcurement catalog management, employee expense processing with iExpense, and enterprise reporting using Discoverer and BI Publisher. Application development and support has been staffed in house since May 2013, with a Senior Software Engineer working on Oracle Applications in the Indianapolis area, indicating ongoing configuration management, customizations, and functional support. Workflow and AME were used to standardize approval and automation logic, supporting governance of procurement and financial approval processes. The implementation aligned Oracle E-Business Suite with core business functions including finance, project controls, supply chain and procurement, human resources, and enterprise reporting, establishing a single ERP Financial backbone for operational and transactional systems.
Expense Management ERP 2013 2013
Citizens Energy Group ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Broadcom Legacy AppWorx Workload Automation Business Process Management ERP Services and Operations n/a 2018 2018
In 2018, Citizens Energy Group implemented AppWorx Workload Automation as part of its Business Process Management portfolio. The deployment emphasized centralized job scheduling and workload orchestration to automate repetitive back-office batch tasks and cross-application workflows. Configuration work focused on automating scheduled batch jobs and event-driven workflows typical of workload automation, with functional emphasis on job scheduling, dependency orchestration, and file-based process triggers. Implementation activity ran alongside internal automation projects that included Automic Workload Automation efforts supporting Oracle Customer Care & Billing, and application development for the Citizens Energy Link web portal that handles high-volume gas nomination processing. Operational coverage encompassed Customer Care and Billing workflows, customer research automation, and portal operations, and the implementation was applied to processes connected to the Customer to Meter C2M rollout that replaced Banner Customer Suite. Integrations explicitly reflected support for Oracle Customer Care & Billing systems and coexisted with portal and billing automation workstreams rather than third-party integration projects. Process outcomes recorded during the period included an automated survey process that delivered a documented time savings of two hours per day for a Customer Research Analyst, and the automation foundation supported high-volume nomination handling in the Citizens Energy Link portal. Governance emphasis prioritized central job cataloging and role-aligned operational ownership to stabilize scheduled workloads and coordinate batch windows across billing and portal operations.
Enterprise Asset Management ERP Services and Operations 2022 2023
Citizens Energy Group Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2018
In 2016, Citizens Energy Group implemented Microsoft Power BI to expand Analytics and BI capabilities for IT performance metrics and enterprise reporting. The engagement included upgrading the 2008 data warehouse to the Microsoft '15 and '16 BI stack running on HPE Gen9 blade VMs, with the data warehouse sourced from an upgraded Oracle E-Business Suite. Microsoft Power BI dashboards were created to surface IT performance metrics, and development work addressed data discrepancies uncovered during dashboard design. The implementation incorporated standard BI workflows for data extraction and staging from Oracle E-Business Suite into the upgraded data warehouse, and teams produced solution and application life-cycle road maps to govern future releases. The effort extended beyond visualization into platform architecture, as data governance planning was assisted and used to define a new data exchange architecture. That planning led to procurement of a Cloudera platform Hadoop environment to supplement the enterprise data warehouse and support broader data ingestion use cases. Operationally the project consolidated the corporate Application Inventory to improve ownership and governance visibility, while Microsoft Power BI served as the front end for Analytics and BI across IT operations. The program focused on system architecture, BI stack configuration, data sourcing from Oracle E-Business Suite, and governance artifacts to standardize lifecycle and data stewardship.
Analytics and BI Analytics and BI 2011 2011
Analytics and BI Analytics and BI 2011 2011
Citizens Energy Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2014 2014
Citizens Energy Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2021 2021
Citizens Energy Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Citizens Energy Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Citizens Energy Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Citizens Energy Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Citizens Energy Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Citizens Energy Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citizens Energy Group IT executives and key decision makers. This section highlights Citizens Energy Group's latest recorded technology evaluations, including Avaamo AI Platform for Chatbots and Conversational AI on 2024-11-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citizens Energy Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Citizens Energy Group Technographics
Citizens Energy Group is a Utilities organization based in United States, with around 1100 employees and annual revenues of $700.0 million.
Citizens Energy Group operates a diverse technology stack with applications such as Oracle E-Business Suite, AppWorx Workload Automation and Microsoft Power BI, covering areas like ERP Financial, Business Process Management and Analytics and BI.
Citizens Energy Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Broadcom and Microsoft.
Citizens Energy Group recently adopted applications including KloudGin Core in 2022, DocuSign eSignature in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citizens Energy Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Citizens Energy Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citizens Energy Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.