List of Kroll Responder Customers
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Since 2010, our global team of researchers has been studying Kroll Responder customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kroll Responder for Managed Detection and Response (MDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kroll Responder for Managed Detection and Response (MDR) include: Denver Public Schools (DPS), a United States based Education organisation with 15000 employees and revenues of $1.27 billion, Gallup-Mckinley County Schools, a United States based Education organisation with 1819 employees and revenues of $403.0 million, Sweetwater Union High School District, a United States based Education organisation with 350 employees and revenues of $36.0 million and many others.
Contact us if you need a completed and verified list of companies using Kroll Responder, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Denver Public Schools (DPS) | Education | 15000 | $1.3B | United States | Kroll | Kroll Responder | Managed Detection and Response (MDR) | 2023 | n/a | In 2023, Denver Public Schools engaged Kroll Responder Managed Detection and Response (MDR) following a January 2023 ransomware and data-breach incident. The engagement addressed forensic investigation, breach coaching and remediation support, positioning Kroll Responder as the applied Managed Detection and Response (MDR) application to support district cybersecurity and IT operations as well as legal notification obligations. Denver Public Schools Kroll Responder Managed Detection and Response (MDR) relationship centers on incident containment, forensic analysis, and coordinated notification support for the district. Kroll Responder was applied to deliver forensic investigation capabilities, incident triage and remediation coaching, which align with standard Managed Detection and Response (MDR) functional workflows. The implementation narrative indicates deployment of digital forensics and incident response instrumentation, threat detection and monitoring processes, and operational playbooks for containment and remediation. Configuration emphasis was on incident sequencing, evidence preservation and coaching district technical and legal teams through notification requirements. Operational coverage extended districtwide across DPS IT operations and legal teams in the United States, supporting schools and administrative sites through centralized incident coordination. Integrations were described as coordination with DPS cybersecurity and IT operational workflows and legal notification processes rather than specific third party product integrations. The scope focused on immediate incident response and remediation support tied to the January 2023 breach. Governance reflected incident response orchestration and breach coaching to align technical remediation with regulatory and notification obligations, with Kroll providing advisory and forensic functions. Public records and reporting describe Kroll's incident response engagement but do not explicitly name a Kroll Responder subscription, therefore the use of Kroll Responder Managed Detection and Response (MDR) is inferred from the nature of the forensic, coaching and remediation services delivered. | |
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Gallup-Mckinley County Schools | Education | 1819 | $403M | United States | Kroll | Kroll Responder | Managed Detection and Response (MDR) | 2023 | n/a | In 2023, Gallup-McKinley County Schools engaged Kroll in April 2023 for a forensic investigation and incident response following a ransomware incident in New Mexico, United States. Public reporting documents Kroll's investigative and forensic role and while those records do not explicitly state a product deployment, the operational description is consistent with the use of Kroll Responder, and Kroll Responder is therefore inferred as the Managed Detection and Response (MDR) application supporting the engagement. The engagement indicates a focus on forensic evidence collection, containment coordination, and incident response orchestration, capabilities typical of Managed Detection and Response (MDR) offerings. Implementation-level inference suggests the engagement leveraged continuous threat monitoring, endpoint telemetry aggregation, centralized alert triage, and forensic log preservation to enable coordinated actions during the incident and to support coordination with insurers and legal counsel. Operationally the effort was structured as an external cybersecurity and IT operations augmentation supporting district IT leadership, incident response teams, and third party counsel across Gallup-McKinley County Schools sites in New Mexico. Governance activity emphasized cross-functional coordination between IT, insurers, and legal stakeholders, with workflows centered on investigative case management, evidence handling, and disclosure decision support, linking Gallup-McKinley County Schools, Kroll Responder, Managed Detection and Response (MDR), and district IT operations and legal and insurance coordination. | |
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Sweetwater Union High School District | Education | 350 | $36M | United States | Kroll | Kroll Responder | Managed Detection and Response (MDR) | 2023 | n/a | In 2023 Sweetwater Union High School District retained Kroll to investigate and respond to a February 2023 network compromise. The engagement included use of Kroll Responder consistent with Managed Detection and Response (MDR) capabilities, securing forensic analysis, identity-protection support for affected individuals, and remediation guidance for the district's IT and cybersecurity operations in California, United States. Kroll Responder was applied to deliver forensic analysis and incident response workflows, aligned with Managed Detection and Response (MDR) functional areas such as forensic collection, threat detection and incident containment, and coordinated remediation. Press coverage lists Kroll among the forensic and response firms engaged, and MDR usage is inferred from the described services rather than explicitly documented as a subscription. The engagement centered on operational incident response activities and remediation planning for district IT systems. Operational scope covered the district IT and cybersecurity teams and extended to identity-protection support for affected students and staff, with coordination across district stakeholders. Governance emphasis in the engagement was on forensic investigation, evidence collection, and remediation guidance to enable the district to restore secure operations. No specific integrations or subscription terms are disclosed in the public reporting. |
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