List of Kwiqreply Chatbot Customers
Pune, 411032,
India
Since 2010, our global team of researchers has been studying Kwiqreply Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kwiqreply Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kwiqreply Chatbot for Chatbots and Conversational AI include: ITC, a India based Manufacturing organisation with 33824 employees and revenues of $9.70 billion, Gujarat Titans India, a India based Leisure and Hospitality organisation with 50 employees and revenues of $25.0 million, Euroschool International, a India based Retail organisation with 21 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Kwiqreply Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kwiqreply Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Euroschool International | Retail | 21 | $4M | India | Kwiqreply | Kwiqreply Chatbot | Chatbots and Conversational AI | 2024 | n/a | In 2024, Euroschool International implemented the Kwiqreply Chatbot, deploying conversational tooling classified as Chatbots and Conversational AI. The implementation targets student and parent engagement across the school's India operations, with primary use cases identified as admissions enquiries, fee and payment reminders, and routine parent communications via WhatsApp. The deployment centers on Kwiqreply Chatbot modules described by the vendor, principally the WhatsApp Business API chatbot engine and broadcast features. Configuration encompassed conversational flow design, templated message creation for enquiry triage and reminder workflows, and broadcast scheduling to orchestrate recurring communications. Operational coverage includes admissions, front office and finance functions that handle parent and student interactions, using WhatsApp as the primary communication channel for both automated and agent-assisted conversations. Governance and rollout controls emphasized opt-in consent handling, approved message templates, scheduled send windows and role-based content management to standardize communications and enable automation aimed at improving response times. | |
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Gujarat Titans India | Leisure and Hospitality | 50 | $25M | India | Kwiqreply | Kwiqreply Chatbot | Chatbots and Conversational AI | 2023 | n/a | In 2023 Gujarat Titans India implemented Kwiqreply Chatbot in the Chatbots and Conversational AI category to automate fan engagement, match notifications and campaign outreach for CRM and marketing operations in India. The implementation targets conversational messaging and broadcast capabilities appropriate to a 50 person leisure and hospitality organization focused on franchise fan communications and ticketing alerts. The deployment is described as leveraging Kwiqreply Chatbot functionality, likely using WhatsApp Chatbot and Broadcast messaging modules to orchestrate subscription based match notifications, campaign outreach and ticketing alert workflows. Operational scope centers on marketing and CRM functions, with configuration focused on message templates, intent driven response flows, consent and subscription management, and scheduling tied to match calendars to coordinate fan engagement touchpoints. | |
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ITC | Manufacturing | 33824 | $9.7B | India | Kwiqreply | Kwiqreply Chatbot | Chatbots and Conversational AI | 2024 | n/a | In 2024, ITC implemented Kwiqreply Chatbot as a Chatbots and Conversational AI solution, tapping the vendor relationship shown by ITC Limited being listed as a featured customer of Kwiqreply. The deployment addresses CRM and marketing use cases for consumer brands in India, focusing on customer engagement, notifications and marketing workflows. Kwiqreply Chatbot implementation centers on the WhatsApp Business API channel combined with AI chatbot capabilities to run automated response flows, conversational intent handling, template based notifications and session management. The configuration includes chatbot authored reply logic, message templates for notifications and marketing, and escalation points to human agents when required, aligning with typical Chatbots and Conversational AI functional modules. Operational integration links the Kwiqreply WhatsApp Business API channel with ITC marketing and CRM systems, enabling message orchestration across brand-level campaigns and customer engagement operations. The deployment is structured around a vendor hosted conversational engine that orchestrates inbound WhatsApp messages and outbound notifications, while CRM/marketing platforms provide customer context and campaign triggers. Governance and rollout are organized through ITC marketing and CRM stakeholders, with message template approval, campaign coordination across consumer brands and operational workflows for agent escalation and conversational monitoring. The implementation is intended to automate responses and improve engagement through Kwiqreply Chatbot driven interactions within ITC's consumer brand ecosystem. |
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